Top 792 Phone representative Jobs in Kentucky

Client Experience Representative
PayrollPartners —Fort Wright, KY
- $23 - $38 an hour
- Full-time
- Microsoft Outlook
- Basic math
- Research
- Health savings account
- Disability insurance
Quick Apply
Member Resolution Associate/Retention - 100% Remote
Frontdoor —Kentucky
- $16.63 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Disability insurance
Customer Service Representative Remote Kentucky
Conduent State Healthcare, LLC —Kentucky
- $16.50 an hour
- Online Application
- Remote
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
Customer Service Representative
Conduent State & Local Solutions, Inc —Kentucky
- $17.50 an hour
- Email
- Background check
- High school diploma or GED
- Ability to sit for extended periods
- Paid training
- Paid holidays
2d
Customer Service Representative
Tailor Made Pest and Wildlife —Louisville, KY
- $20 - $25 an hour
- Full-time
- Mid-level
- Communication skills
- Paid holidays
- Health insurance
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Lab Customer Service Rep
Synchrony Lab Services —Louisville, KY
- Full-time
- Hybrid work
- High school diploma or GED
- Entry level
- Loan repayment program
- Dental insurance
Member Service Representative
S3 Shared Services —Kentucky
- $39,998 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Communication skills
- Wellness program
- AD&D insurance
Call Center Representative / Outbound Appointment Setter
Bath & Cabinet Experts —Kentucky
- $16 - $20 a year
- Weekends as needed
- Remote
- High school diploma or GED
- 1 year
- Communication skills
- Paid holidays
- Health insurance
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2d
Customer Service Representative
Investors Heritage —Frankfort, KY
- $20.50 - $21.50 an hour
- Full-time
- Hybrid work
- Research
- Office
- 2 years
CS Specialist I - Customer Service Center
WesBanco Bank, Inc. —Frankfort, KY
- Remote
- High school diploma or GED
- Typing
- 1 year
Customer Service Representative
IMI plc —Louisville, KY
- $26 - $29 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
Customer Service Representative
Contact Government Services, LLC —Frankfort, KY
- $15 - $16 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
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Pharmacy Patient Support Rep/UKHC
University of Kentucky —Lexington, KY
- $17.50 - $27.31 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
2d
Inbound Sales Representative (Remote/Eastern Time)
A Place for Mom —Lexington, KY
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
1d
Client Services Representative
Radial, Inc. —Walton, KY
- $52,700 - $89,500 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Research
- Health savings account
- Disability insurance
Patient Support Representative (2026-7250)
CareTria —Louisville, KY
- $17 - $18 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health insurance
2d
Customer Service Representative
Combined Public Communications —Cold Spring, KY
- Full-time
- Background check
- Spanish
- Microsoft Outlook
- 401(k)
- Paid time off
Quick Apply
Customer Service Representative
Brenntag Mid-South, LLC —Georgetown, KY
- Overtime
- Mid-level
- 2 years
- Communication skills
- Paid parental leave
- Health insurance
Quick Apply
Banking Technical Support Representative
Jack Henry —Louisville, KY
- $42,000 - $53,000 a year
- Full-time
- Research
- In-person
- 1 year
7d
Customer Service Representative
GoGoMeds —Southgate, KY
- From $18 an hour
- Full-time
- Bilingual
- Medical office experience
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply

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Client Experience Representative

PayrollPartners
Fort Wright, KY

Quick Apply

Job Details

Full-time
$23 - $38 an hour

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Microsoft Outlook
Basic math
Employee relationship building
High school diploma or GED
HR systems
Technical customer support solution
Payroll
Typing
10 key typing
Time & attendance systems
Quality data entry

Full Job Description

Description

Company Description: Payroll Partners delivers a unique combination of world-class technology and personalized local service to support organizations across all aspects of Human Capital Management (HCM). Powered by UKG Workforce Ready, an industry-leading cloud-based platform, Payroll Partners provides fully integrated solutions for payroll, HR, benefits administration, talent acquisition, time and attendance, scheduling, and workforce management.

What truly sets Payroll Partners apart is its commitment to service. Every client is supported by a dedicated team member, providing a consistent point of contact and a relationship-driven experience built on trust, responsiveness, and expertise. Clients benefit from award-winning technology backed by a local team that understands their business and is always just a phone call away—with an 859 area code.

In August, Payroll Partners proudly celebrates 25 years in business, a milestone that reflects our commitment to building lasting relationships, delivering exceptional service, and helping organizations navigate an ever-changing workforce landscape. Over the past quarter-century, we have grown alongside our clients while staying true to the values that have defined us from the beginning: responsiveness, reliability, and putting people first.

Our team thrives in a collaborative, in-office environment where service excellence, accountability, and continuous improvement are part of our culture. By working closely together, we are able to deliver the prompt, precise, and personal support our clients have come to expect and appreciate.

At Payroll Partners, clients receive the best of both worlds: the power and innovation of a world-class HCM platform combined with the accessibility, responsiveness, and personal touch of a local service team.

The key areas of responsibility are being able to ask customers insightful questions which help us understand their unique needs and deliver proactive and timely payroll, time and attendance and tax solutions. Accurately collect and enter data into Workforce Ready and verify all payroll data and calculations. Must be tech savvy and client focused to properly troubleshoot client issues and respond to customer inquiries. Although not required, preference will be given to candidates who have experience in working with UKG Ready solution.

If you enjoy servicing customers and being part of a growing company, this is the place for you. We offer an excellent small business work environment and competitive compensation package including company paid short / long term disability, life insurance, HSA contributions and 401k match.

Payroll Partners is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Position Summary:

The Client Support Representative is accountable and responsible for all aspects of quality service for clients. Contacts and assists clients in process of obtaining information for payroll production and tax related issues; verifies totals, responds to/resolves client questions and problems, and delivers quality client service.

Job Requirements:

Confidently ask clients insightful questions which help us understand their unique needs and deliver proactive and timely solutions which provide them with peace of mind regarding all aspects of their payroll, HR, Time and Attendance and payroll tax filings. Use understanding of clients’ specifications to accurately collect and enter data into the system and verify all payroll data and calculations. Use understanding of technology to properly troubleshoot client concerns and respond to inquiries so that the technology is customized to meet client needs. 

Primary Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Other duties may be assigned. 

Maintaining a base of payroll clients relevant to size and complexity on all products. 
Contacting clients daily to obtain payroll data including salary adjustments, special payments, tax allocations and employee deductions, and to set schedules. 
Accurately keying all payroll related data necessary to process and meet client expectations 
Proactively identifies and responds to clients' needs and requests. 
Maintaining a high rate of client retention through quality service.  
Keeping abreast of the payroll processing system and changes in wage and tax laws, and corresponding with federal, state, and local tax agencies on behalf of our clients. 
Maintaining up to date and compliant client files.  
Researching and resolving client/technology concerns. 
Establishing and maintaining a positive working relationship with clients, agencies, and coworkers to promote a quality service image. 
Participating in conducted training sessions. 
Performing other duties as assigned.

PERFORMANCE FACTORS: The performance factors described here are core abilities that will contribute to the incumbent successfully carrying out the assigned duties and responsibilities of this position and meeting the performance objectives of the key accountabilities. 

Self-Management: The ability to prioritize and complete tasks to deliver desired outcomes within allotted time frames. Independently pursues business objectives in an organized and efficient manner; prioritizes activities as necessary to meet job responsibilities; maintains required level of activity toward achieving goals without direct supervision; minimizes workflow disruptions and time wasters to complete high quality work within a specified time frame. 
Problem Solving: The ability to identify key components of a problem to formulate a solution or solutions. Analyzes all data relative to a problem; divides complex issues into simpler components to achieve clarity; selects the best options available to solve specific problems; applies all relevant resources to implement suitable solutions. 
Learning: Proactively seeks new knowledge and understanding of relevant regulations and laws.
Client Focus: A commitment to client satisfaction. Consistently places a high value on client and all issues related to client; objectively listens to, understands, and represents client feedback; anticipates client needs and develops appropriate solutions; meets all promises and commitments made to clients. 
Flexibility: The ability to readily modify, respond to and integrate change with minimal personal resistance. Adapts effectively to changing plans and priorities; demonstrates the capacity to handle multiple tasks at one time; deals comfortably with ambiguity; adjusts preset plans as necessary with minimal resistance 
Diplomacy and Tact/ Empathetic Outlook: The ability to treat others fairly, regardless of personal biases or beliefs. Maintains positive relationships with others through treating them fairly; demonstrates respect for others; understands and values differences between people; respects diversity in race, national origin, religion, gender, lifestyle, age, and disability. 
Teamwork: The ability to cooperate with others to meet objectives. Discards personal agenda to cooperate with other team members in meeting objectives; contributes positively and productively to team projects; builds and sustains a trust relationship with each member of the team; supports other team members and team decisions.

Skills/Abilities:

Reasoning Development: Ability to carry out instructions furnished in written or oral form; deal with problems involving several concrete variables. 
Mathematical Development: Ability to add, subtract, multiply and divide all units of measure. 
Language Development: Ability to read reports, workplace rules and procedures, write correspondence; ability to communicate, and interact with others.

Education/Experience:

Previous experience processing payroll within a software (UKG, ADP, Paycor, Paychex or other similar systems)
High school diploma or equivalent.
Excellent verbal and written communication skills, proficient with computers the internet keyboarding and ten key typing.

Job Type: Full-time

Pay: $23.00 - $38.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

phone representative jobs in kentucky

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I want to receive the latest job alert for phone representative in kentucky

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