Top 5478 Customer experience manager Jobs in Kirkland, Wa

Customer Experience Manager
Philips —Bothell, WA
- $205,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
Account Manager - Aerospace
Nabtesco Aerospace Inc —Kirkland, WA
- Up to $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
13d
Marketplace Business Manager
Applicate Commerce —Kirkland, WA
- $80,000 - $90,000 a year
- 8 hour shift
- Hybrid work
- Bilingual
- Spanish
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Territory Sales Manager
ODP Business Solutions —Seattle, WA
- $50,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Marketing
- English
- Paid training
- Health savings account
Quick Apply
TERRITORIAL SALES MANAGER IN WASHINGTON
Enramex Inc. —Kent, WA
- $45,000 a year
- Weekends as needed
- Background check
- Spanish
- Clean driving record
- Paid holidays
- Health insurance
Quick Apply
SENIOR ROOFING COMPANY BRANCH MANAGER
Confidential —Everett, WA
- $80,000 - $130,000 a year
- Full-time
- Management
- Sales
- No background check
- Health insurance
- Tuition reimbursement
Quick Apply
CIRC - Area Manager (Bellevue, WA)
Ashwood Court —Bellevue, WA
- $36 - $39 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Lead Heavy Equipment Mechanic
Confidential —Tukwila, WA
- $35 - $42 an hour
- Full-time
- Background check
- Clean driving record
- 7 years
- AD&D insurance
- Paid holidays
Quick Apply
18h
Residential Paint Estimator & Project Manager
Phinney Ridge Painting —Seattle, WA
- $90,000 - $150,000 a year
- Full-time
- Construction site
- Office
- Residential
- Mileage reimbursement
- Health savings account
Quick Apply
Inbound Dock Supervisor
Diamond Line Delivery Systems Inc —Kent, WA
- CPR Certification
- Mid-level
- Forklift
- Health savings account
- Paid holidays
Branch Manager - Evergreen Armored
Evergreen Armored —Kent, WA
- $96,000 - $107,175 a year
- Extended hours
- Word processing
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
Quick Apply
Manufacturing Manager
Romac Industries, Inc. —Bothell, WA
- $88,200 - $132,300 a year
- 5 years
- Word processing
- Computer literacy
- Profit sharing
- Paid holidays
Quick Apply
Senior Manager- Enterprise Applications
Charlie's Produce —Seattle, WA
- $150,000 - $165,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
- Free parking
- Profit sharing
Quick Apply
Vice President & General Manager
Integra Clear —Kent, WA
- $150,000 - $200,000 a year
- Full-time
- Background check
- Up to 50% travel
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Raging River Recovery Center Program Manager
SNOQUALMIE INDIAN TRIBE —Snoqualmie, WA
- From $88,726.03 a year
- Full-time
- Customer service
- 5 years
- HIPAA
- Paid jury duty
- Paid holidays
Quick Apply
5d
Sales Manager, Social & Public Events
Lynnwood Public Facilities District —Lynnwood, WA
- $35 - $40 an hour
- Weekends as needed
- Mid-level
- Organizational skills
- Contracts
- Health savings account
- Paid holidays
Quick Apply
Self-Storage Assistant Property Manager (Part-Time)
Northgate Self Storage —Seattle, WA
- $23 - $30 a year
- Part-time
- Background check
- Management
- Inventory management
- Employee discount
- Flexible schedule
Quick Apply
Assistant Store Manager
Mercurys Coffee Co. —Redmond, WA
- $21 - $22 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Janitorial Area Manager - Seattle, WA
The Facilities Group National —Seattle, WA
- $65,000 a year
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
1d
Service Manager
Washington Alarm —Seattle, WA
- $85,000 - $110,000 a year
- Full-time
- Background check
- Computer literacy
- 3 years
- Health savings account
- Health insurance
Quick Apply

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customer experience manager jobs near kirkland, wa

Customer Experience Manager

Philips -
Bothell, WA

Apply Now

Job Details

Full-time
$205,000 a year

Benefits

Health savings account
Employee stock purchase plan
401(k)
Tuition reimbursement
Paid time off
401(k) 7% Match
401(k) matching

Qualifications

Stakeholder relationship building
Stakeholder management

Full Job Description

Job Title

Customer Experience Manager

Job Description

Your role:

Leading end-to-end consumer research and insights initiatives, developing project plans, test strategies, and success criteria that align with business objectives. Using qualitative and quantitative research to generate data-driven recommendations that influence product, service, and experience decisions.
Acting as the voice of the consumer by identifying customer needs, pain points, behaviors, and experience gaps across Philips and competitor products. Leveraging customer feedback, ratings, reviews, and experience metrics to improve satisfaction and drive better outcomes.
Partnering closely with cross-functional, global, and agile teams to develop consumer-facing content, onboarding experiences, and support journeys. Ensuring a seamless, consistent customer experience across all touchpoints throughout the product lifecycle.
Driving successful product and service launches by establishing key benchmarks, consumer targets, and launch-readiness plans. Coordinating with stakeholders across the organization to ensure on-time execution and delivery of a best-in-class customer experience.
Championing continuous improvement by challenging existing processes and implementing more efficient, standardized ways of working. Balancing innovation, operational excellence, and compliance with medical device standards to support sustainable business success.

You're the right fit if:

You have 2+ years of experience managing consumer care communication tools for high-volume consumer products, including supporting the development, launch, and lifecycle management of physical products.
Your skills include:
- An understanding of the product development lifecycle.
- A consumer-focused mindset with the ability to translate insights into recommendations that improve customer experience and business outcomes.
- Experience with digital products, global best practices, and navigating ambiguity in fast-paced, evolving environment.
You have a bachelor’s or master’s degree in a Design discipline, Computer Science Engineering or similar, or 6+ years of the above-related experience in lieu of a degree.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position .
You have strong communication, presentation, and stakeholder management skills with the ability to influence and collaborate across all levels of the organization.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business .
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.

Philips Transparency Details

The pay range for this position in WA is 129,000 to $205,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here .

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Bothell, WA .

#ConnectedCare

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Apply Now

Refine Your Search

customer experience manager jobs in kirkland, wa

Customer Experience Manager

Account Manager - Aerospace

Marketplace Business Manager

Territory Sales Manager

TERRITORIAL SALES MANAGER IN WASHINGTON

SENIOR ROOFING COMPANY BRANCH MANAGER

CIRC - Area Manager (Bellevue, WA)

Lead Heavy Equipment Mechanic

Residential Paint Estimator & Project Manager

Inbound Dock Supervisor

Branch Manager - Evergreen Armored

Manufacturing Manager

Senior Manager- Enterprise Applications

Vice President & General Manager

Raging River Recovery Center Program Manager

Sales Manager, Social & Public Events

Self-Storage Assistant Property Manager (Part-Time)

Assistant Store Manager

Janitorial Area Manager - Seattle, WA

Service Manager

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