Top 152 Customer service manager Jobs in Kirkland Wa

Director of Member Success
BizX —Bellevue, WA
- $100,000 - $150,000 a year
- Full-time
- CRM software
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
3d
Service Supervisor
Cintas —Renton, WA
- $80,168 - $95,160 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Profit sharing
- AD&D insurance
Supervisor - Customer Service / Distribution(hourly)
Walman —Kent, WA
- $32.42 - $47.95 an hour
- Full-time
- Hospitality
- HIPAA
- Mid-level
- Health insurance
- Paid time off
Customer Service Manager
Ballard Natural Gas Service —Lynnwood, WA
- $85,000 - $95,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
- Paid training
- Paid holidays
Quick Apply
2h
Head of Customer Support
Pulse Games —Seattle, WA
- Full-time
- Hybrid work
- 7 years
- Analysis skills
- Senior level
Quick Apply
Client Service Manager I/II
Washington Trust Bank —Seattle, WA
- $63,134 - $108,436 a year
- 5 years
- Mid-level
- Office
Quick Apply
Service Manager
CBRE —Seattle, WA
- $120,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- PMP
- Health insurance
- Dental insurance
Manager, Customer & Dealer Success
Digital Control Inc. —Kent, WA
- $131,600 - $175,300 a year
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply
Group Customer Success Manager
Clean Power Research —Bellevue, WA
- $130,000 - $170,000 a year
- 5 years
- Bachelor of Science
- English
- Commuter assistance
- Paid holidays
Quick Apply
Customer Care Supervisor
DCC Propane, LLC —Woodinville, WA
- $28 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Customer Service Mgr-BLR
Ducommun Inc. —Everett, WA
- $100,000 - $125,000 a year
- Oracle
- Marketing
- 5 years
Quick Apply
Customer Service Manager
Full Circle Services & Associates LLC —Seattle, WA
- $73,424.88 - $84,391.42 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Manager, Customer Success
LogicGate —Seattle, WA
- $115,000 - $140,000 a year
- Hybrid work
- Up to 50% travel
- 5 years
- Travel
- Health insurance
- Paid time off
Quick Apply
Development Manager
SEIU Local 775 —Seattle, WA
- $112,273 - $134,177 a year
- Weekends as needed
- Hybrid work
- Writing skills
- Employment & labor law
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Account Manager
Securitas Critical Infrastructure Services, Inc. —Seattle, WA
- $44 - $49 an hour
- Computer literacy
- Mid-level
- 3 years
Customer Experience & Growth Lead
Five Iron Golf Kirkland LLC —Kirkland, WA
- $24 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to stand for extended periods
- Disability insurance
- Dental insurance
Quick Apply
Manager II, Escalation Operations
Pinterest —Seattle, WA
- $120,321 - $247,718 a year
- Remote
- 3 years
- Master's degree
- Bachelor's degree
4d
Director of Customer Success
Read AI, Inc. —Seattle, WA
- $165,000 - $200,000 a year
- Full-time
- Hybrid work
- 7 years
- US work authorization
- Organizational skills
- Flextime
- Family leave
Leader,Services
Roundglass —Bellevue, WA
- $175,000 - $200,000 a year
- Full-time
- Analysis skills
- Mentoring
- Senior level
- Paid jury duty
- Health savings account
Quick Apply
8d
Program Operations Specialist - Welcome Center Reservation Manager
University of Washington —Seattle, WA
- $66,720 - $71,496 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Ability to climb stairs

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Director of Member Success

BizX -
Bellevue, WA

Quick Apply

Job Details

Full-time
$100,000 - $150,000 a year
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Referral program

Qualifications

CRM software
Managing teams in a customer support role
Bachelor's degree
CRM system proficiency
Business operations
Leadership

Full Job Description

Join Our Team!

BizX is seeking a highly motivated Director of Member Success to join our team. This is a full-time, in-office position at our Bellevue, WA headquarters (Monday through Friday, 8am to 5pm PT).

This role leads the team responsible for the entire member experience — from the moment someone joins, through becoming a confident, habitual user of the platform, to staying engaged and retained for the long haul. This is a hands-on leadership role for someone who wants to build a department, not inherit a finished one. You'll lead a team covering member growth and activation, sourcing and trade, member services, and digital marketing — and you'll be the person who makes sure every member is getting real value out of BizX and staying for it.

At BizX, everything we do is guided by our core values: Integrity, Excellence, Think Big, and Simplicity. We do what we say, own our mistakes, and always look for ways to exceed expectations — for our members and for each other. As Director of Member Success, you'll be a daily steward of these values, modeling them for your team and making sure every member interaction reflects them.

What You’ll Do in This Role:

If you thrive solving problems, connecting people, and delivering a high-quality customer experience, this role is for you. You will:

Lead and coach a team responsible for helping members activate, grow, and stay engaged with BizX
Own the member journey from day one through becoming a regular, confident user of the platform
Make sure members are actively trading and hitting their trade volume goals
Be an integral part of building and maintaining the systems and processes that keep day-to-day operations running smoothly
Ensure your team is executing consistently against approved systems and processes
Step in as a resource for your team, coaching staff directly through complex or difficult member situations
Own member satisfaction outcomes and be the escalation point when something needs senior attention
Identify root causes behind recurring issues and help build the processes that prevent them from happening again
Be a part of company leadership, working to align member success activities with company-wide goals

Who You Are:

A quick learner who can adapt to a fast-paced, entrepreneurial environment
Naturally curious and resourceful; with a knack for problem-solving and connecting the dots
Comfortable juggling multiple tasks while maintaining strong attention to detail
A leader who shares knowledge; collaborates openly; and helps others succeed
Experienced in customer service or sales support; with confidence handling escalations and conflict resolution
Tech-savvy and able to pick up new systems quickly (experience with CRM platforms preferred)
Excited to help small businesses grow and thrive within a unique, community-driven ecosystem

What You'll Bring

3-5 years of proven experience leading customer success and getting results, customer savvy, or account management team
A strong track record of owning outcomes — not just managing activity
Experience building and improving systems, processes, and operational playbooks in a growing organization
Experience with CRM platforms required
Bachelor's degree in Business, Communications, or a related field preferred — or equivalent experience
Understands small business

What We’re Looking For:

Leadership — you've led a team before and you know how to coach people to their best work
Ownership — you take responsibility for outcomes, not just activity
Systems thinking — you can help build the processes and structure a growing team needs
Clear communication — you can rally a team around a goal and keep everyone aligned
Composure — you handle escalations and conflict with confidence, not stress
Adaptability — you can operate strategically one moment and roll up your sleeves the next

Benefits and Compensation:

BizX offers a benefits package for eligible full-time employees, with additional details included in the job posting. Compensation range includes a base salary plus the potential for bonus based on role expectations and company guidelines.

Why Work with BizX? It’s all about our purpose.

BizX is a collaboration. We are a gathering of business owners with a common purpose; to improve the lives and businesses of the communities we serve through the power of barter. The BizX team exists to fuel that trade, enabling businesses to unlock their full potential by increasing their purchasing power, improving their cash flow, attracting new customers, and monetizing their excess capacity.

Over $1 billion in member-to-member transactions have been processed on the BizX trade platform, and our community of business owners is diverse and growing every day. The heartbeat of BizX is the local business owner; but companies large and small have chosen to grow their business in our community.

To learn more about BizX and how we help local businesses, visit https://www.bizx.com/how-it-works.

Pay: $100,000.00 - $150,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

How many years of customer service, purchasing, or sales experience do you have?

Education:

Bachelor's (Preferred)

Experience:

Leadership: 3 years (Required)
CRM software: 1 year (Required)

Location:

Bellevue, WA 98004 (Required)

Ability to Commute:

Bellevue, WA 98004 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in kirkland wa

Director of Member Success

Service Supervisor

Supervisor - Customer Service / Distribution(hourly)

Customer Service Manager

Head of Customer Support

Client Service Manager I/II

Service Manager

Manager, Customer & Dealer Success

Group Customer Success Manager

Customer Care Supervisor

Customer Service Mgr-BLR

Customer Service Manager

Manager, Customer Success

Development Manager

Account Manager

Customer Experience & Growth Lead

Manager II, Escalation Operations

Director of Customer Success

Leader,Services

Program Operations Specialist - Welcome Center Reservation Manager

I want to receive the latest job alert for customer service manager in kirkland wa

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