Top 1363 Director Jobs in Kirkland Wa

Associate Director, Healthcare Customer Care Operations
Chewy —Bellevue, WA
- $137,500 - $221,500 a year
- Full-time
- 7 years
- Master's degree
- Analysis skills
- Paid holidays
- Health insurance
5d
Director of Business Development - Preconstruction
Nothwest Woodworks, LLC —Woodinville, WA
- $150,000 - $165,000 a year
- Full-time
- Background check
- 7 years
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
8d
Foundation & Corporate Relations Director
Vine Maple Place —Maple Valley, WA
- $85,000 - $115,000 a year
- Weekends as needed
- Hybrid work
- Research
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
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Director of Finance - Supported Living
Alpha Supported Living Services —Bothell, WA
- $123,760 - $168,480 a year
- Full-time
- CPA
- Word processing
- Office
- Health insurance
- Dental insurance
Quick Apply
Master Injector/Medical Director
Well Medical Arts —Seattle, WA
- $75 - $100 an hour
- Full-time
- Private practice
- Medicine
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Director of Accounting
HealthPoint —Renton, WA
- $137,370 - $234,900 a year
- Hybrid work
- CPA
- 5 years
- Office
- Wellness program
- Health savings account
Quick Apply
Executive Director
Little Anchor Child Care —Seattle, WA
- $100,000 - $120,000 a year
- Full-time
- Background check
- CPR Certification
- Current TB test
- Free parking
- Paid training
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Resident Director, Live-in (multiple opportunities)
University of Washington —Seattle, WA
- $48,564 a year
- Weekends as needed
- Residential
- Master's degree
- University
11d
PLM Program Director - Aerospace & Defense
Capgemini —Bellevue, WA
- $103,879 - $242,400 a year
- Full-time
- Hybrid work
- Senior level
- Leadership
- SDLC
- Paid holidays
- Disability insurance
13d
Clinic Director I - Licensed Physical Therapist (PT)
EmpowerMe Wellness —Redmond, WA
- $53 - $67 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Clinic
- Continuing education credits
- Health savings account
Clinic Director I - Licensed Physical Therapist (PT) *Incentive Opportunity
EmpowerMe Wellness —Seattle, WA
- $50 - $60 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Clinic
- Continuing education credits
- Health savings account
Clinic Director I - Licensed Physical Therapist (PT)
EmpowerMe Wellness —Seattle, WA
- $53 - $65 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Clinic
- Continuing education credits
- Health savings account
Director of Early Childhood Ministries
Bellevue Presbyterian Church —Bellevue, WA
- $85,000 - $105,000 a year
- Full-time
- Classroom
- Writing skills
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
12d
Community Relations Director
Vineyard Park Assisted Living —Port Orchard, WA
- $65,000 - $75,000 a year
- Overtime
- Mid-level
- Driver's License
- Reliable transportation
- Health savings account
- AD&D insurance
Quick Apply
Director of People and Culture (HR)
Middleby Coffee Solutions Group —Renton, WA
- $125,000 - $135,000 a year
- Full-time
- 7 years
- Office
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Director, Payment Operations
Kitsap Credit Union —Bremerton, WA
- 8 hour shift
- Hybrid work
- Background check
- 7 years
- Office
- Free parking
- Health savings account
Clinic Director I - Licensed Physical Therapist (PT) *Incentive Opportunity
EmpowerMe Wellness —Seattle, WA
- $53 - $65 an hour
- Full-time
- Physical & Rehabilitation Medicine
- Mid-level
- Clinic
- Continuing education credits
- Health savings account
Hospice Medical Director/Associate Medical Director
Providence at Home with Compassus —Seattle, WA
- $210,000 - $230,000 a year
- Contract
- Hybrid work
- Medicine
- Senior level
- Hospice & Palliative Medicine
- Flexible schedule
Quick Apply
14d
Physical Plant Director - Jefferson House
Jefferson House —Kirkland, WA
- $34 - $36 an hour
- Full-time
- Pass drug screening
- Mid-level
- Supervising experience
- Health savings account
- Paid holidays
Quick Apply
5d
Executive Director - North Creek by Bonaventure
Bonaventure Senior Living —Bothell, WA
- $110,000 - $140,000 a year
- Pass drug screening
- Residential
- Criminal background check
- Paid training
- Continuing education credits
Quick Apply

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director jobs near kirkland wa

Associate Director, Healthcare Customer Care Operations

Chewy -
Bellevue, WA

Apply Now

Job Details

Full-time
$137,500 - $221,500 a year
5 days ago

Benefits

Paid holidays
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Flexible spending account
Adoption assistance
Family leave
Parental leave
Employee assistance program
Vision insurance
Pet insurance

Qualifications

Performance monitoring
Procedural guides
Process improvement standards implementation
Standard Operating Procedures (SOPs) implementation
Program development
Key Performance Indicators
Bachelor's degree
Data analytics
Operational excellence initiatives
Cross-functional team management
Standard operating procedures (SOPs)
Call center management
Project stakeholder communication
Cross-functional communication

Full Job Description

Job Description:

Our Opportunity
Chewy is seeking a strategic and results-driven Associate Director, Healthcare Customer Care Operations to lead and improve Healthcare Customer Care line of business operations! This position will serve as a single-threaded program and operations leader for a Healthcare Customer Care business line, responsible for driving the end-to-end success of programs and operations that support pet parents, business partners and external teams.

This leader will oversee Healthcare Operations leaders, while playing a critical role in defining and executing strategic initiatives, building robust program frameworks, and ensuring alignment across clinical, operational, and business functions. You will own the operational roadmap, align cross-functional stakeholders, and lead large-scale programmatic and change management efforts to deliver a world-class experience.

Operational Leadership

Lead day-to-day and strategic operations of Healthcare customer care, driving efficiency, quality, and scalability across all touchpoints.
Optimize multi-channel workflows and service delivery models to meet service level and customer satisfaction goals.
Oversee the integration and continuous improvement of SOPs to support consistent and compliant support services.

Cross-Functional Partnership

Collaborate closely with Merchandizing Leadership, Compliance, Legal, Product, Tech, and other stakeholders to ensure seamless coordination between the Healthcare business and customer care.
Act as the primary liaison for cross-functional program and operational alignment.

Team Leadership

Inspire, coach, and develop a high-performing team of Operations Managers and Team Managers.
Foster a culture of operational excellence, customer obsession, and innovation across all levels of the organization.

Executive and Stakeholder Engagement

Present program updates, insights, and strategic recommendations to C-suite executives and senior leaders.
Build trust and influence across the organization through data-driven storytelling and aligned vision.

Program Management and Strategy

Develop and lead Healthcare Customer Care programs aligned with strategic business goals and long-term vision.
Create, implement, and continuously refine program frameworks and SOPs that scale with business growth and ensure high-quality service.
Own the development and execution of program roadmaps, timelines, and success metrics.
Lead journey mapping, process audits, and data analysis to identify pain points and drive innovation.

Business Scaling and Innovation

Lead large-scale change initiatives that support growth and evolving customer needs.
Identify opportunities to leverage technology and automation to improve efficiency and service delivery.
Drive the expansion of customer care capacity while maintaining quality and compliance standards.

Compliance and Risk Management

Ensure all programs and operations are compliant with healthcare regulations, privacy laws, and business policies.
Proactively identify risks and develop mitigation strategies to protect business continuity and service quality.

Performance Monitoring and Optimization

Define and track KPIs to monitor program performance, operational effectiveness, and team efficiency.
Use performance data to drive strategic adjustments and foster continuous improvement.

What You’ll Need

7+ years of experience in program management and contact center operations, preferably in healthcare or regulated industries
Proven ability to build and scale operational programs in high-growth, complex environments
Strong cross-functional leadership skills with experience aligning diverse stakeholders toward common goals
Expertise in developing SOPs, optimizing workflows, and implementing continuous improvement frameworks
Outstanding communication skills, including experience influencing executive leadership
Strong analytical and strategic thinking with proficiency in performance measurement and KPI development
Bachelor’s degree required; Master’s in Business, Healthcare Administration, or related field preferred
PMP, Six Sigma, or Lean certification a plus

The base salary range for this role is $137,500 - $221,500.00.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

Apply Now

Refine Your Search

director jobs in kirkland wa

Associate Director, Healthcare Customer Care Operations

Director of Business Development - Preconstruction

Foundation & Corporate Relations Director

Director of Finance - Supported Living

Master Injector/Medical Director

Director of Accounting

Executive Director

Resident Director, Live-in (multiple opportunities)

PLM Program Director - Aerospace & Defense

Clinic Director I - Licensed Physical Therapist (PT)

Clinic Director I - Licensed Physical Therapist (PT) *Incentive Opportunity

Clinic Director I - Licensed Physical Therapist (PT)

Director of Early Childhood Ministries

Community Relations Director

Director of People and Culture (HR)

Director, Payment Operations

Clinic Director I - Licensed Physical Therapist (PT) *Incentive Opportunity

Hospice Medical Director/Associate Medical Director

Physical Plant Director - Jefferson House

Executive Director - North Creek by Bonaventure

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