Top 22 Systems support technician Jobs in Kissimmee, Fl

IT Service Desk Support Technician
Katmai —Orlando, FL
- $20.75 - $25.00 an hour
- Full-time
- Hybrid work
- Computer science
- Computer Science
- English
- AD&D insurance
- Paid holidays
Quick Apply
IT Help Desk Technician
Enterfusion —Orlando, FL
- $48,000 - $65,000 a year
- Full-time
- Azure
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
Desktop Support Technician
Ascension Federal Services Inc. —Orlando, FL
- Computer literacy
- Mid-level
- Windows
Quick Apply
5d
IT Support Technician - Managed Services
Iserv —Orlando, FL
- $20 - $25 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Field Service Dispatch Technician - Orlando ( MCO ) Airport
ESP Global Services Limited —Orlando, FL
- $20 - $25 an hour
- Part-time
- Ability to lift 50 pounds
- 1 year
- Ability to stand for extended periods
- Free parking
Quick Apply
Technician, Site Services
ABACUS —Orlando, FL
- Monday to Friday
- Mid-level
- 3 years
- SQL
Quick Apply
Help Desk Support Technician
Carrier Enterprise —Orlando, FL
- Full-time
- Bilingual
- Office
- Residential
- Health savings account
- Paid holidays
Quick Apply
MSP Level 2 Technician
TeamLogic IT, Winter Park, FL —Winter Park, FL
- $23 - $33 an hour
- Weekends as needed
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid holidays
- Paid time off
Quick Apply
Data Center Support Technician
Atlantic.Net —Orlando, FL
- $18 - $23 an hour
- Weekends as needed
- Mid-level
- 1 year
Quick Apply
IT Technician for Enterprise Clients
Cook Technology Corp —Orlando, FL
- $16 - $30 an hour
- Part-time
- Mid-level
- Windows
- Communication skills
- Opportunities for advancement
Quick Apply
Junior System Administrator & Helpdesk Technician
Empire Management Group, Inc. —Kissimmee, FL
- Computer science
- Computer Science
- Office
Quick Apply
Sr. IT Technician
SkyWater Technology Foundry, Inc. —Kissimmee, FL
- $24.39 - $36.58 an hour
- Weekends as needed
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Orlando, FL
- $25.48 - $41.68 an hour
- Full-time
- Computer Science
- Mid-level
- High school diploma or GED
- Paid parental leave
- AD&D insurance
6d
IT Integration Support Tech
Mister Car Wash —Orlando, FL
- Weekends as needed
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
18h
Application Technician
ThreatLocker —Orlando, FL
- Weekends as needed
- Background check
- Computer literacy
- Office
Quick Apply
Field IT Local Technician for Enterprise Clients /Education & Support
Cook Technology Corp. —Kissimmee, FL
- $15 - $25 an hour
- Temporary
- Mid-level
- Reliable transportation
- Hand tools
- Opportunities for advancement
Quick Apply
6d
IT Support Technician
WheelHouse IT —Orlando, FL
- $17 - $19 an hour
- Full-time
- Office
- Windows
- In-person
- Disability insurance
- Health insurance
Quick Apply
User Support Technician
FINFROCK —Apopka, FL
- Full-time
- Clean driving record
- Construction site
- 5 years
- Disability insurance
- Health insurance
Quick Apply
13d
Field Support Technician
FINFROCK —Apopka, FL
- Full-time
- Clean driving record
- Construction site
- 5 years
- Disability insurance
- Health insurance
Quick Apply

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Computer Technician Level 3
The Tech Company —Melbourne, FL
Valid FL driver's license with clean driving record. Detail-oriented, communicate technical knowledge and solutions to non-technical personnel.
$40,000 - $80,000 a year
Quick Apply
11d
Technology Coordinator
Park Maitland School —Maitland, FL
Stay updated on the latest educational technology trends and tools, and recommend new technologies to enhance teaching and learning.
$48,000 - $52,000 a year
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4d

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IT Support Technician
Metro Early College High School —Columbus, OH
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
$44,000 a year
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4h
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
Quick Apply

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systems support technician jobs near kissimmee, fl

IT Service Desk Support Technician

Katmai -
Orlando, FL

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Job Details

Full-time
$20.75 - $25.00 an hour

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance

Qualifications

Authentication
Smartphone (troubleshooting support)
iOS
Equipment troubleshooting
English
Windows
Driver's License
Desktop applications
MFA
Ticketing system technical support
Mobile devices

Full Job Description

SUMMARY

Provide responsive, thorough, and personable technical assistance to internal customers. Support all end user hardware, software, peripherals, and enterprise applications. Respond to service tickets for assistance with basic technical issues and work with customers to solve them in a timely manner.

ESSENTIAL DUTIES & RESPONSIBILITIES

Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat.
Take ownership of each assigned ticket through closure.
Perform remote troubleshooting through effective diagnostic techniques and asking pertinent questions while walking the customer through problem-solving as a collaborative process.
Determine the best solution each issue, leveraging details provided by the customer, troubleshooting, review of knowledgebase, and experience of support staff.
Direct unresolved issues to the next level of support personnel after fully updating the service ticket with all details.
Provide accurate information on IT products or services and make recommendations that would enhance our customer service.
Guide customer though features and functionalities of enterprise software and multifunction authentication.
Provide “white glove” service for all onboarding/new hire and C-level tickets through closure, ensuring that each user is fully functional and able to support their daily routines.
Meet all existing customer service level agreements (SLAs), follow-up with the customer to provide status updates, and confirm that their issue was satisfactorily addressed their issues.
Record events, problems, and resolutions in rough draft for inclusion in the knowledgebase.
Pass on any feedback or suggestions by customers to the appropriate internal team.
Identify and suggest possible improvements for customer service processes and procedures.
Seek and participate in personal and professional development opportunities to maintain a detailed knowledge of industry standards, best practices, and business needs.
Maintain regular and punctual attendance.
Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None.

Requirements

MINIMUM QUALIFICATIONS

Associate degree or a minimum of two (2) years of college with a concentration in information technology, management information systems or computer science preferred.
In lieu of degree, four (4+) plus years of relevant experience.
Two (2) + years of documented industry experience.
Effective troubleshooting and problem-solving skills.
Experienced in Windows 10/11 and Mac/iOS, M365 Office and other common desktop applications, multifactor authentication.
Experience support iPhone and Android cell phones.
Experience with an IT support desk ticketing system.
Must be able to read, write, and speak fluent English.
Must obtain and maintain any necessary security access and/or background checks. (U.S. citizenship required)

DESIRED QUALIFICATIONS & SKILLS

Effective written and verbal communication skills.
Experienced, critical thinking troubleshooter who can put out fires under pressure when workload increases.
Has knowledge of a variety of modern software applications and the versatility to learn new tools.
Self-starter who is comfortable working with various skill sets, developers, system, and security engineers.
Upbeat and passionate about providing highly effective customer service.
Organized and efficient with ability to assist others as needed.
Professional certification(s).

WORK SCHEDULE

Full-Time. May be required to work additional hours as needed to complete assignments or projects, or flex hours to cover west-coast time zone.

TRAVEL

The expected travel time is less than 25%.

DRIVING REQUIREMENTS

Must have or be able to attain a valid state driver’s license and be insurable on the company’s automobile insurance policy. Driving, with or without accommodation, may be required when traveling for training and/or short occasional amounts of local driving. The expected driving time is less than 25%.

WORK ENVIRONMENT

Work is primarily performed in a professional office setting, including the normal office equipment (e.g., computer, fax machines, copier) and with a wide variety of people in differing functions, personalities, and abilities.

PHYSICAL DEMANDS

Position consists of seeing up close and sitting for long periods of time, bending, stooping, crouching, and lifting up to 30 pounds. Frequently uses hands/fingers for manipulation of keyboard and mouse. It is Katmai Government Service’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Benefits

Pay range: $20.75 to $25 per year.
Eligible Benefits: Medical, Dental, Vision, Life & AD&D Insurance, Long-Term & Short-Term Disability Insurance, 401(k) Savings Plan, Employee Assistance Program (EAP), Paid Time Off (PTO), 11 Paid Federal Holidays, and Leave of Absence.

Compliance:

To be considered for this position, all applicants must apply on the company website, https://apply.workable.com/katmai/

We are a VEVRAA Federal Contractor.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, marital status, familial status or any other characteristic protected by law.

Preference will be given to Ouzinkie Shareholders, Descendants of Shareholders and Spouses of Shareholders in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2000e - 2(i).

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Refine Your Search

systems support technician jobs in kissimmee, fl

IT Service Desk Support Technician

IT Help Desk Technician

Desktop Support Technician

IT Support Technician - Managed Services

Field Service Dispatch Technician - Orlando ( MCO ) Airport

Technician, Site Services

Help Desk Support Technician

MSP Level 2 Technician

Data Center Support Technician

IT Technician for Enterprise Clients

Junior System Administrator & Helpdesk Technician

Sr. IT Technician

IT Support Engineer I, Ops Tech Solutions (OTS)

IT Integration Support Tech

Application Technician

Field IT Local Technician for Enterprise Clients /Education & Support

IT Support Technician

User Support Technician

Field Support Technician

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