Top 357 Documentation engineer Jobs in Knoxville, Tn

Information Technology Engineer
Arctiq —Knoxville, TN
- Full-time
- Mid-level
- Windows
- In-person
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Civil Project Engineer
BBCH —Knoxville, TN
- Full-time
- Civil engineering
- Bachelor of Science
- Office
- Health savings account
- Disability insurance
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Staff Engineer - Civil
BBCH —Knoxville, TN
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Health savings account
- Disability insurance
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UPF Facility Safety Engineer
Y12 —Oak Ridge, TN
- Bachelor of Science
- Engineering
- Pass drug screening
- Disability insurance
- Health insurance
Design Engineer [Fusion]
GEM Technology —Oak Ridge, TN
- $120,000 - $160,000 a year
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
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Quality Engineer
SL Tennessee —Clinton, TN
- From $60,000 a year
- Full-time
- Management
- Engineering
- English
- Health insurance
- Dental insurance
Quick Apply
Manufacturing Engineer
ATC Drivetrain —Knoxville, TN
- Full-time
- Background check
- Ability to walk for extended periods
- 5 years
- Health savings account
- Relocation assistance
Quick Apply
Process Engineer
BCP Engineers & Consultants —Oak Ridge, TN
- $80 - $95 an hour
- Overtime
- Hybrid work
- Background check
- 7 years
- Analysis skills
Quick Apply
Chemical Process Design Engineer
Y12 —Oak Ridge, TN
- Bachelor of Science
- Engineering
- Pass drug screening
- Disability insurance
- Health insurance
Reliability Engineer
Y12 —Oak Ridge, TN
- Bachelor of Science
- Engineering
- Pass drug screening
- Disability insurance
- Health insurance
7d
Senior Mechanical Engineer - AI Trainer
DataAnnotation —Knoxville, TN
- From $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
Quick Apply
Industrial Microwave Engineer
Patriot Talent Solutions —Oak Ridge, TN
- $180,000 - $220,000 a year
- Full-time
- Bachelor of Science
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Technical Process Engineer
SilverXis —Rockford, TN
- $33.31 - $36.48 an hour
- Contract
- Organizational skills
- Cleaning
- Entry level
Quick Apply
9d
Senior Electrical Designer (Remote)
Amentum —Oak Ridge, TN
- $74 - $87 an hour
- Full-time
- Hybrid work
- Engineering
- 11+ years
- Analysis skills
- Employee stock purchase plan
- Paid holidays
12d
Mechanical Design Engineer
BCP Engineers & Consultants —Oak Ridge, TN
- $80 - $95 an hour
- Overtime
- Hybrid work
- Background check
- 5 years
- Analysis skills
Quick Apply
Quality Engineer - $80-100K
Shawmut —Clinton, TN
- $80,000 - $100,000 a year
- Full-time
- Microsoft Excel
- Up to 50% travel
- Writing skills
- Health savings account
- AD&D insurance
Quick Apply
Engineering Technician II
CoorsTek Inc —Oak Ridge, TN
- $24.00 - $28.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Power Systems Engineer - Lead
Oxford Global Resources —Oak Ridge, TN
- $114,666.06 - $150,000.00 a year
- Full-time
- Master's degree
- Assembly
- Bachelor's degree
- Dental insurance
- Vision insurance
Quick Apply
Sr Automation Control Engineer
Keurig Dr Pepper —Knoxville, TN
- $90,000 - $130,000 a year
- Weekends as needed
- 7 years
- Ability to walk for extended periods
- High school diploma or GED
- Mileage reimbursement
- Disability insurance
Nuclear Instrumentation & Controls Engineer
AtkinsRéalis —Oak Ridge, TN
- $80,000 - $90,000 a year
- Full-time
- Data entry
- Electrical Engineering
- Entry level
- Employee stock purchase plan
- Disability insurance

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Information Technology Engineer

Arctiq -
Knoxville, TN

Quick Apply

Job Details

Full-time

Qualifications

Customer communication

Full Job Description

Company Overview:
Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

This is an on-site, full-time opportunity for one of Arctiq’s clients in Knoxville, TN.

Position Overview:

The Information Technology Engineer (ITE) serves as the first point of contact for customers seeking technical assistance. This role provides both remote and onsite support, troubleshooting, and resolution across a broad range of technologies, including networking, cloud services, Active Directory, Microsoft 365, email, wireless networking, and end-user devices. The ideal candidate is customer-focused, technically proficient, and committed to delivering high-quality IT support.

Responsibilities:

Analyze, troubleshoot, evaluate, and resolve a wide range of technical issues.
Resolve and/or escalate incidents and service requests in a timely manner, determining the most effective solution based on customer needs and available resources.
Manage customer expectations while building and maintaining strong client relationships.
Monitor and respond to system alerts, identify root causes, and recommend improvements.
Identify opportunities to improve procedures, processes, and customer environments.
Maintain accurate documentation of client IT infrastructure and configurations.
Follow established IT service delivery processes, standards, and best practices.
Provide follow-up support to ensure customer satisfaction and complete issue resolution.
Document all work performed, including support tickets, customer communications, and resolutions.
Educate customers on technology solutions and best practices.
Travel to customer sites as needed to troubleshoot, diagnose, and resolve issues that cannot be addressed remotely.
Perform PC deployments, imaging, and hardware setup.
Conduct data center walkthroughs and equipment inspections.
Participate in an on-call support rotation.
Perform other duties as assigned.

Qualifications:

Ability to communicate technical concepts effectively to non-technical users.
Strong customer service skills with the ability to handle challenging situations professionally and calmly.
Ability to work collaboratively in a team-oriented environment.
Excellent attention to detail and strong written and verbal communication skills.
Strong listening skills with a commitment to delivering exceptional customer service.
Experience administering and troubleshooting Active Directory.
Experience administering and providing basic support for Microsoft 365 environments.
Working knowledge of networking concepts and troubleshooting.
Basic understanding of cybersecurity principles and best practices.
Experience supporting Windows and macOS operating systems.

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.

Quick Apply

Refine Your Search

documentation engineer jobs in knoxville, tn

Information Technology Engineer

Civil Project Engineer

Staff Engineer - Civil

UPF Facility Safety Engineer

Design Engineer [Fusion]

Quality Engineer

Manufacturing Engineer

Process Engineer

Chemical Process Design Engineer

Reliability Engineer

Senior Mechanical Engineer - AI Trainer

Industrial Microwave Engineer

Technical Process Engineer

Senior Electrical Designer (Remote)

Mechanical Design Engineer

Quality Engineer - $80-100K

Engineering Technician II

Power Systems Engineer - Lead

Sr Automation Control Engineer

Nuclear Instrumentation & Controls Engineer

I want to receive the latest job alert for documentation engineer in knoxville, tn

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