Top 169 Customer experience coordinator Jobs in Knoxville Tn

Patient Coordinator
RevitalyzeMD —Knoxville, TN
- From $15 an hour
- Full-time
- Background check
- Private practice
- Sales
- Health insurance
- Dental insurance
Quick Apply
Front Office Coordinator
East Tennessee Spine and Sport Physical Therapy —Knoxville, TN
- From $15 an hour
- Part-time
- Customer service
- Research
- Clinic
Quick Apply
Marketing Coordinator
Master Service Companies —Knoxville, TN
- $40,000 - $45,000 a year
- Full-time
- Microsoft Excel
- Construction site
- Marketing
- Paid holidays
- Health insurance
Quick Apply
6d
Guest Experience Coordinator
Aspire —Clinton, TN
- $14 - $16 an hour
- Part-time
- Customer service
- Administrative experience
- Experience working with children
- Health insurance
- Dental insurance
Quick Apply
Physician Office Coordinator - Vascular
Premier Surgical Associates —Knoxville, TN
- 8 hour shift
- Background check
- Medical office experience
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
14h
Customer Experience Coordinator - Knoxville, TN
Veterinary Emergency Group (VEG) —Knoxville, TN
- Weekends as needed
- Hospital
- Computer skills
- 1 year
- Travel reimbursement
- Continuing education credits
Patient Relations Coordinator
Trusted Ally Home Care —Knoxville, TN
- $26 - $29 an hour
- Part-time
- Mid-level
- Office
- Administrative experience
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1d
Front Desk Coordinator I
Smile Doctors —Knoxville, TN
- Full-time
- Bilingual
- Writing skills
- Administrative experience
- Paid holidays
- Disability insurance
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Client Coordinator
Maxim Healthcare —Knoxville, TN
- $20 - $22 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
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2d
Customer Experience Coordinator (Part Time) - Knoxville, TN
Veterinary Emergency Group (VEG) —Knoxville, TN
- Part-time
- Computer skills
- 1 year
- No travel
- Travel reimbursement
- Continuing education credits
Scheduling Coordinator / Administrative Specialist
CertaPro Painters of East TN —Knoxville, TN
- $50,000 - $65,000 a year
- Full-time
- Office
- High school diploma or GED
- Conflict management
- Health savings account
- Health insurance
Quick Apply
9d
Scheduling Coordinator
Seymour Family Dental —Seymour, TN
- $18 - $30 an hour
- Full-time
- Dental office
- In-person
- Communication skills
Quick Apply
5d
Reception & Administrative Coordinator
Correll Insurance Group —Knoxville, TN
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Dental Check Out Coordinator (Non-Corporate) MUST HAVE MEDICAL INSURANCE EXPERIENCE
VOLUNTEER PEDIATRIC DENTISTRY —Knoxville, TN
- $18 - $21 an hour
- Full-time
- Dental office
- Administrative experience
- High school diploma or GED
- 401(k)
- 401(k) matching
Quick Apply
Administrative Coordinator, Budget Planning and Analysis and the Treasurer's Office - UT System Administration
University of Tennessee - Knoxville —Knoxville, TN
- $26.44 - $31.25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Tuition reimbursement
Front Desk Coordinator - Knoxville, TN
The Joint Chiropractic —Knoxville, TN
- $18 - $22 an hour
- Full-time
- Spanish
- High school diploma or GED
- Clinic
- Paid holidays
- Paid time off
Quick Apply
Administrative Coordinator, Budget Planning and Analysis and the Treasurer's Office - UT System Administration
University of Tennessee Health Science Center —Knoxville, TN
- $55,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Tuition reimbursement
Law Enforcement Sales Operations Coordinator
Smith & Wesson Brands, Inc —Maryville, TN
- Microsoft Outlook
- Mid-level
- Office
Front Office Coordinator - Float - Tower at Parkwest
Tennessee Orthopaedic Alliance —Knoxville, TN
- Mid-level
- High school diploma or GED
- Clinic
Patient Services Coordinator
Tennessee Cancer Specialists —Knoxville, TN
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED

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Patient Coordinator

RevitalyzeMD -
Knoxville, TN

Quick Apply

Job Details

Full-time
From $15 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount

Qualifications

Teamwork
Multitasking
Sales
Phone communication
Social media management
Customer service
HIPAA
Medical scheduling
Cross-selling
Customer engagement
Organizational skills
Adaptability
Phone etiquette

Full Job Description

Patient Experience Coordinator Location: Knoxville, TN

RevitalyzeMD is seeking a FULL-TIME high-energy, customer-focused, and sales-driven individual to join our team as a Patient Coordinator. This role is critical in creating an exceptional first impression, guiding patients through their aesthetic and wellness journey, and ensuring they receive world-class service. The ideal candidate will thrive in a fast-paced environment, be confident in sales, and demonstrate strong professionalism both in person and over the phone.

Key Responsibilities

1. Patient Experience & Sales

Check Patients In and Out

Greet patients warmly, verify appointment details, and ensure all necessary forms and consents are completed.
Review treatment plans, educate patients on follow-up services, and ensure a smooth checkout process, including payment collection.

Sales & Service Excellence

Confidently educate patients on available services, packages, and skincare products, leading to upsells and cross-sells.
Proactively convert inquiries into appointments by effectively communicating the value of our treatments.

Outstanding Phone Skills & Lead Conversion

Answer calls professionally and confidently convert leads into scheduled consultations.
Handle new patient inquiries, provide pricing estimates, and educate on treatment benefits to ensure bookings.

Patient Financial Management

Track patient financial accounts, including deposits, payment plans, and balances.
Communicate financial details with transparency while ensuring all transactions are accurately recorded.

2. Provider & Schedule Management

Manage Provider Schedules Efficiently
Optimize schedules to maximize provider productivity and ensure minimal gaps in appointment slots.
Confirm all appointments and ensure pre-treatment instructions are communicated.

3. Daily Communication with Staff

Work closely with clinical staff to maintain a seamless patient flow.
Communicate any last-minute schedule changes or special patient needs.
Assist Providers with Room Turnover & Patient Prep
Help flip treatment rooms, clean and numb faces, and assist providers with chart photos.
Ensure a smooth patient experience by preparing them for treatments as needed.

4. Office Management & Organization

Maintain an Organized and Upscale Office Environment
Ensure all patient areas are clean, well-stocked, and inviting.
Keep reception, consultation rooms, and treatment areas aesthetically appealing.
Inventory & Retail Management
Oversee select inventory categories, track product sales, and reorder supplies as needed.
Educate patients on skincare products, promotions, and retail opportunities.
General Office Maintenance
Assist with laundry, cleaning treatment rooms, and keeping supplies stocked.
Ensure treatment areas are always prepared for patient visits.

5. Social Media Engagement & Brand Presence

Support Marketing Initiatives
Help with uploading social media stories, responding to DMs/comments, and engaging with followers.
Assist in capturing and sharing behind-the-scenes content to help promote treatments and patient transformations.
Promote Specials & Services
Ensure patients are aware of any monthly promotions, new services, or loyalty programs.
Actively participate in encouraging patient engagement with online content and reviews.

6. Communication & Administrative Duties

Strong Phone & Communication Skills
Handle a high volume of calls professionally and efficiently to ensure seamless scheduling and patient support.
Conduct outreach calls to follow up with leads and past patients to drive rebookings and sales.
Administrative & Record Management
Ensure all patient records are accurate and up-to-date in the electronic medical record (EMR) system.
Assist in tracking performance metrics, appointment conversions, and revenue contributions.

7. Team Collaboration & Problem Solving

Support Clinical & Sales Teams
Work closely with providers to ensure a smooth workflow and help drive sales through patient education.
Identify areas for improvement and suggest innovative ways to enhance the patient experience.
Patient Concerns & Objection Handling
Address patient concerns professionally and confidently, ensuring they feel heard and valued.
Overcome objections with strong product and service knowledge, ensuring patients move forward with treatment.

Requirements

Over-the-Top Customer Service Skills – You must be confident, friendly, and proactive in engaging with patients.
Strong Sales Ability – Experience in sales or the ability to convert inquiries into bookings and upsell treatments is a must.
Professional & Polished Communication – Both in-person and over the phone, with a focus on high-level patient engagement.
Ability to Multi-Task in a Fast-Paced Environment
Familiarity with Aesthetics & Wellness Treatments – While prior experience is not required, knowledge of injectables, hormone therapy, and laser treatments is a huge plus.
Previous Experience in a Sales-Driven Role
Social Media Skills – Comfort with engaging on Instagram/Facebook, responding to DMs, and helping create social content is a plus.

Why Join RevitalyzeMD?

Innovative Environment: Work alongside a team dedicated to advancing wellness and aesthetics.
Growth Opportunities: Gain hands-on experience and access to ongoing professional development.
Patient-Centered Care: Be part of a practice that prioritizes exceptional patient outcomes and experiences.

Compensation

Competitive base salary + performance-based bonuses

Compensation & Benefits

Starting Pay: $15/hour

Competitive salary based on experience.
Opportunities for bonuses based on performance.
Discounts on treatments and products.
Paid time off (PTO)
Optional medical and dental insurance (employee paid).
Uniform Reimbursement

Pay: From $15.00 per hour

Expected hours: 20 – 40 per week

Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in knoxville tn

Patient Coordinator

Front Office Coordinator

Marketing Coordinator

Guest Experience Coordinator

Physician Office Coordinator - Vascular

Customer Experience Coordinator - Knoxville, TN

Patient Relations Coordinator

Front Desk Coordinator I

Client Coordinator

Customer Experience Coordinator (Part Time) - Knoxville, TN

Scheduling Coordinator / Administrative Specialist

Scheduling Coordinator

Reception & Administrative Coordinator

Dental Check Out Coordinator (Non-Corporate) MUST HAVE MEDICAL INSURANCE EXPERIENCE

Administrative Coordinator, Budget Planning and Analysis and the Treasurer's Office - UT System Administration

Front Desk Coordinator - Knoxville, TN

Administrative Coordinator, Budget Planning and Analysis and the Treasurer's Office - UT System Administration

Law Enforcement Sales Operations Coordinator

Front Office Coordinator - Float - Tower at Parkwest

Patient Services Coordinator

I want to receive the latest job alert for customer experience coordinator in knoxville tn

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