Top 406 Guest services Jobs in La Crosse, Wi

Director of Operations / General Manager – Boutique Hotel, Wedding Venue & Rooftop Bar
Ruthies —La Crosse, WI
- $60,000 - $70,000 a year
- Full-time
- Bar
- Sales
- Hotel
- Paid time off
Quick Apply
Guest Services Receptionist
Gundersen Hotel & Suites —La Crosse, WI
- $15.50 - $16.00 an hour
- Part-time
- Customer service
- Writing skills
- Hotel
- Paid time off
- Employee discount
Quick Apply
3d
Guest Services Associate
La Crosse Queen Cruises —La Crosse, WI
- $15 - $19 an hour
- Temporary
- Merchandising
- High school diploma or GED
- Driver's License
- Employee assistance program
- Employee discount
Quick Apply
1d
Hotel Guest Service -
GRANDSTAY RESIDENTIAL SUITES HOTEL —La Crosse, WI
- Part-time
- Sales
- Hotel
- Computer skills
- Paid time off
- Employee discount
Quick Apply
Fine Dining Server/Bartender
Pogreba Restaurant —La Crosse, WI
- $15 - $35 an hour
- Part-time
- Bar
- In-person
- Guest services
- Paid training
- On-the-job training
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1d
Housekeeping
Country Inn & Suites by Radisson —La Crosse, WI
- $15 - $16 an hour
- Part-time
- Hotel
- Ability to lift 50 pounds
- US work authorization
- Health insurance
- Paid time off
Quick Apply
14d
Crew Member
American Cruise Lines —La Crosse, WI
- $1,000 - $1,400 a week
- Temporary
- 18 years or older
- Inventory management
- Pass drug screening
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Housekeeper - Charmant Hotel
Charmant Operations LLC —La Crosse, WI
- $15 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- Health insurance
- 401(k)
Housekeeper/Room Attendant - Charmant Hotel
Charmant Operations LLC —La Crosse, WI
- $16 - $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- Health insurance
- 401(k)
Retail Service Dispatch Coordinator
Kwik Trip —La Crosse, WI
- $19.53 - $27.33 an hour
- 8 hour shift
- Entry level
- Health insurance
- 401(k)
Quick Apply
Guest Service Representative -Best Western Plus La Crescent/La Crosse
Golder Hospitality —La Crescent, MN
- Part-time
- Writing skills
- English
- Hotel
- Paid holidays
- Paid time off
Quick Apply
Milwaukee Burger Company La Crosse - Servers
Milwaukee Burger Company —La Crosse, WI
- Part-time
- 18 years or older
- Communication skills
- Entry level
- Employee discount
Quick Apply
Server
Timmer's 10-Mile Pub —La Crosse, WI
- $3.50 - $30.00 an hour
- Part-time
- In-person
- Restaurant
- Communication skills
- Paid training
- Flexible schedule
Quick Apply
Room Attendant (Full-Time)
Choice Hotels —La Crosse, WI
- Weekends as needed
- Background check
- Hotel
- US work authorization
- Paid holidays
- Disability insurance
Cashier
Festival Foods —Onalaska, WI
- Part-time
- In-person
- Ability to stand for extended periods
- Entry level
- Paid parental leave
- Dental insurance
Operations Support Coordinator (2nd Shift)
Kwik Trip —Onalaska, WI
- $20.96 - $30.41 an hour
- Weekends as needed
- High school diploma or GED
- Organizational skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Guest Service Desk Clerk
Festival Foods —Onalaska, WI
- Part-time
- In-person
- Ability to stand for extended periods
- Communication skills
- Paid parental leave
- Dental insurance
Admissions Counselor - Undergraduate
Viterbo University —La Crosse, WI
- Full-time
- High school
- Mid-level
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Catering Delivery Driver
Qdoba - Roaring Fork —La Crosse, WI
- $25 - $40 an hour
- Part-time
- Background check
- 18 years or older
- No education required
- Paid training
- Health insurance
Quick Apply
Housekeeper
Franciscan Sisters of Perpetual Adoration —La Crosse, WI
- $16.30 - $19.15 an hour
- Full-time
- Background check
- Hospitality
- In-person
- Paid training
- Disability insurance
Quick Apply
14d

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guest services jobs near la crosse, wi

Director of Operations / General Manager – Boutique Hotel, Wedding Venue & Rooftop Bar

Ruthies -
La Crosse, WI

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year

Benefits

Paid time off

Qualifications

Vendor relationship building
Hospitality Management
Customer relationship management
Project leadership
Property management
Food service management

Full Job Description

About Us

We are opening a brand-new luxury boutique hotel with five uniquely designed suites, an upscale wedding and event venue, and a rooftop bar located in the heart of downtown La Crosse. Our property brings together elevated hospitality, exceptional service, and a design-forward experience inspired by travel, history, and the spirit of La Crosse.

We are seeking a Director of Operations / General Manager to lead our new boutique hotel, wedding venue, and rooftop bar. This person will oversee all daily operations and also build the systems, staffing, and structure of the business during our pre-opening phase.

Position Overview

The Director of Operations / General Manager oversees all business lines: boutique hotel operations, the wedding/event venue, and the rooftop bar. This role is responsible for team leadership, guest experience, financial performance, vendor relationships, and the creation and maintenance of systems, SOPs, and workflows.

You will work closely with ownership during the final construction/finish phase and then take full operational leadership once we open in early 2026.

Key ResponsibilitiesOperations & Leadership

Oversee daily operations across hotel, venue, and bar.
Hire, train, manage, and schedule all staff (front-of-house, bar staff, event support, cleaning teams).
Build and document all operating procedures, checklists, workflows, and standards.
Ensure an exceptional guest experience from inquiry to post-stay/event follow-up.
Maintain a culture of professionalism, hospitality, and accountability.

Hotel (5 Luxury Suites)

Assist in managing guest communication through CloudBeds
Oversee housekeeping scheduling, inspections, and room readiness.
Manage maintenance issues, vendor coordination, and property upkeep.
Monitor occupancy, pricing strategies, and guest reviews.

Wedding Venue & Events

Oversee the full event lifecycle, from initial inquiry through day-of operations.
Manage event team and coordinate with partners, vendors, and clients.
Ensure seamless event execution, staffing, bar service, and venue readiness.
Monitor venue revenue, budgets, and profitability.

Rooftop Bar

Oversee bar operations, inventory management, ordering, licensing compliance, and staffing.
Ensure consistent quality, guest experience, and financial performance.
Maintain cleanliness, safety standards, and day-to-day execution.

Financial & Admin

Manage budgets, forecasting, labor planning, revenue tracking, and cost control.
Oversee vendor relationships, contracts, scheduling, and ordering.
Prepare weekly and monthly reporting for ownership.
Maintain licensing, inspections, and compliance for the hotel, bar, and events.

Pre-Opening Responsibilities (Construction to Opening)

Work with ownership during the final construction phase.
Assist with finalizing FF&E, bar inventory, supplies, and operational setup.
Create SOPs for housekeeping, bar service, events, onboarding, and guest communication.
Help launch CRM, sales workflows, and venue processes.
Develop training manuals and onboarding materials.

Qualifications

3–5+ years in hospitality management, hotel operations, event venue management, or bar/restaurant leadership (multi-unit experience preferred).
Experience managing teams and creating systems.
Strong organizational and communication skills.
Comfortable with technology: hotel PMS systems, CRMs, POS systems, scheduling software.
Ability to work weekends and evenings based on event schedules.
Flexible, proactive, and excited to build something new from the ground up.

Compensation

Competitive salary based on experience
Performance bonuses
PTO
Discounts and perks across hotel, venue, and bar

How to Apply

Please submit your resume and a brief cover letter explaining:

Why you’re excited about this role
Your relevant hospitality or management experience
Any experience opening new venues or building operational systems

We can’t wait to meet the person who will help bring this project to life and become the heartbeat of our property.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

Paid time off

Work Location: In person

Quick Apply

Refine Your Search

guest services jobs in la crosse, wi

Director of Operations / General Manager – Boutique Hotel, Wedding Venue & Rooftop Bar

Guest Services Receptionist

Guest Services Associate

Hotel Guest Service -

Fine Dining Server/Bartender

Housekeeping

Crew Member

Housekeeper - Charmant Hotel

Housekeeper/Room Attendant - Charmant Hotel

Retail Service Dispatch Coordinator

Guest Service Representative -Best Western Plus La Crescent/La Crosse

Milwaukee Burger Company La Crosse - Servers

Server

Room Attendant (Full-Time)

Cashier

Operations Support Coordinator (2nd Shift)

Guest Service Desk Clerk

Admissions Counselor - Undergraduate

Catering Delivery Driver

Housekeeper

I want to receive the latest job alert for guest services in la crosse, wi

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