Top 426 Customer service representative Jobs in La Grange, Ky

Customer Success Representative
BBM Machine —Shelbyville, KY
- $45,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
- Health insurance
Quick Apply
4h
Customer Service Representative
Summitt Trucking, LLC —Clarksville, IN
- $20 - $25 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Technical Customer Service
Rev-A-Shelf —Louisville, KY
- From $20 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate I
Dollar Tree —La Grange, KY
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Call Center Representative
Family Allergy & Asthma —Louisville, KY
- Full-time
- Hybrid work
- 18 years or older
- Computer literacy
- Pass drug screening
Quick Apply
Customer Service Representative
Circle K —Lagrange, KY
- Weekends as needed
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
14d
Part-Time Customer Service Specialist
German American Bank —La Grange, KY
- Part-time
- Bilingual
- Office
- Entry level
- Employee stock purchase plan
- 401(k) matching
Customer Service & Operations Coordinator
Agency Marketing Solutions —Louisville, KY
- $18 - $22 an hour
- Full-time
- Hybrid work
- Hospitality
- Administrative experience
- Entry level
- Paid time off
- Work from home
Quick Apply
20h
Customer Service Representative
U-Haul —Louisville, KY
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Lab Customer Service Rep
Synchrony Lab Services —Louisville, KY
- Full-time
- Hybrid work
- High school diploma or GED
- Entry level
- Loan repayment program
- Dental insurance
Customer Service Associate I
Family Dollar —Eminence, KY
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative-Onsite
Packaging Corporation of America —Louisville, KY
- $46,000 - $69,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
1d
Fraud Support Call Center Representative (CCC)
Jack Henry —Louisville, KY
- $34,320 - $37,500 a year
- Weekends as needed
- Remote
- Data entry
- In-person
- 1 year
2d
Customer Service Representative - State Farm Agent Team Member
Jonathan Gray - State Farm Agent —Louisville, KY
- $60,000 - $70,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Prospect, KY
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Insurance Client Service Agent (Licensed)
Fox Insurance & Investments —Louisville, KY
- From $25 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Continuing education credits
- Paid holidays
Quick Apply
Bilingual Retail Customer Service Specialist (Spanish)
Sherwin-Williams —Louisville, KY
- From $16.83 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Call Center Representative
Class Act Federal Credit Union —Louisville, KY
- $16.93 - $21.16 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Free parking
- AD&D insurance
Quick Apply
14d
iPay Call Center Representative (CCC)
Jack Henry —Louisville, KY
- $34,320 - $37,500 a year
- 8 hour shift
- Remote
- Research
- In-person
- 1 year
- Work from home
Customer Service Representative #3330
FiveStar —Eminence, KY
- $14 an hour
- Part-time
- 18 years or older
- Computer literacy
- Computer skills
Quick Apply

I want to receive the latest job alert for customer service representative in la grange, ky

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near la grange, ky

Customer Service Representative jobs in Louisville, KY

Bilingual Customer Service Associate jobs in Louisville, KY

Call Center Representative jobs in Louisville, KY

Customer Service Representative jobs in Clarksville, IN

Customer Service Representative jobs in La Grange, KY

Customer Service Coordinator jobs in Louisville, KY

Call Center Manager jobs in Louisville, KY

Virtual Customer Service jobs in California

Child Protective Service jobs in Georgia

Remote Customer Service jobs in Weymouth, MA

Customer Service Representative jobs in Jersey City, NJ

Customer Service Representative jobs in Pensacola, FL

Customer Service Representative jobs in Wilkes Barre, PA

Customer Service Representative jobs in Columbus, IN

Internal Revenue Service jobs in Philadelphia, PA

Hawaii Dental Service Hds jobs in Honolulu, HI

Passenger Service Agent jobs in Detroit, MI

Customer Service Representative jobs in Yorktown Heights, NY

Customer Service Representative jobs in Fort Worth, TX

Remote Customer Success jobs in Dallas, TX

Customer Success Representative

BBM Machine
Shelbyville, KY

Quick Apply

Job Details

Full-time
$45,000 - $65,000 a year
4 hours ago

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Phone answering
Microsoft Excel
Microsoft Outlook
De-escalation techniques
Conflict de-escalation
Project management experience in manufacturing
Customer relationship management
B2B
Organizational skills
Managing projects
Industrial equipment
Account management experience
Cross-functional communication

Full Job Description

Customer Success Representative – Better Built Machines (Shelbyville, KY)

Full-Time | On-Site | Project Management

Better Built Machines (BBM) is a fast-growing U.S. manufacturer of high-end CNC machinery built with American pride, innovation, and unmatched craftsmanship. We are searching for a Customer Success Representative to lead and communicate with our customers as we continue to deliver top tier products nationwide.

Position Overview

The Customer Success Representative serves as the primary front-end point of contact for our customers from the final sale to the machine delivery and installation. This role bridges the gap between sales, operations, and field service, managing the customer onboarding journey, machine installation logistics, and post-sale training schedules. The ideal candidate is a highly organized communicator who thrives on project management, proactive follow-ups, and delivers exceptional client experience.

This position manages commercial and logistical relationships and is not a technical support or field service role.

Key Responsibilities

Customer Account & Project Management

Front-End Project Management: Act as the primary project manager for all equipment and machine purchases, ensuring a seamless transition from the sales cycle to delivery.
Installation Coordination: Oversee the logistical timeline for new machine installations. Coordinate schedules between the customer, logistics partners, and internal field service technicians.
Onboarding & Training Scheduling: Organize post-installation training sessions for customers, ensuring their teams are equipped to maximize the value of their new equipment.
Inbound Communication: Serve as the main point of contact for inbound customer phone calls and inquiries regarding order statuses, delivery timelines, and general questions.

Relationship Management & Follow-up

Proactive Follow-Ups: Conduct structured follow-up calls after installations, service calls and/or visits, and parts deliveries to ensure customer satisfaction and capture feedback.
Cross-Functional Liaison: Route complex technical support or mechanical field service requests to the appropriate technical support teams swiftly and accurately.
Customer Advocacy: Act as the internal voice of the customer, working with production, shipping, and leadership to resolve non-technical issues or delays.

Required Qualifications

2+ years of Customer Success, Account Management, or Project Coordination. Idealy this experience needs to be in a B2B environment—manufacturing, heavy equipment, industrial automation, or the stone industry.
Strong organizational and project management skills, with the ability to prioritize and manage multiple projects. Fluent in Excel, Word, Outlook with the ability to create and manage documentation.
Understanding of industrial equipment dependencies such as Power/Air/Water requirements.
Strong communication skills and ability to collaborate across departments. Have the emotional intelligence and composure to de-escalate the situation and provide real solutions.

Preferred Qualifications

Stone Industry Familiarity: Direct experience working with stone fabricators, countertop manufacturers, or industrial machinery.
Technical Literacy: While this is explicitly not a tech support role, the ideal candidate should have enough mechanical or technical intuition to understand what a customer is talking about when they call, allowing them to route the issue to service or parts accurately without asking basic questions.
Experience working in a fast-growth environment or startup-style culture.

Key Personality Traits (The Culture Fit)

High Accountability: They "own" the customer after the sale. If a shipment is delayed, they proactively call the customer before the customer calls to complain.
Process-Oriented: They naturally want to create checklists and standard operating procedures (SOPs) to ensure no two machine installations handle onboarding differently.

What Success Looks Like in This Role

"Success in this role means our customers never have to wonder 'what's next?' after they purchase new machinery. You will own the logistical relationship, keeping them informed, excited, and prepared for their equipment to arrive, while ensuring our field teams walk into a seamless installation environment."

Location

This role is on-site at our manufacturing headquarters in Shelbyville, Kentucky.

Why Join Better Built Machines?

At BBM, we don’t just build machines—we build American jobs, American craftsmanship, and American pride. You’ll play a key leadership role in shaping the future of a company that is redefining U.S. manufacturing in the stone fabrication industry.

Job Type: Full-time

Pay: $45,000.00 - $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Paid training
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in la grange, ky

Customer Success Representative

Customer Service Representative

Technical Customer Service

Customer Service Associate I

Call Center Representative

Customer Service Representative

Part-Time Customer Service Specialist

Customer Service & Operations Coordinator

Customer Service Representative

Lab Customer Service Rep

Customer Service Associate I

Customer Service Representative-Onsite

Fraud Support Call Center Representative (CCC)

Customer Service Representative - State Farm Agent Team Member

Pharmacy Customer Service Associate

Insurance Client Service Agent (Licensed)

Bilingual Retail Customer Service Specialist (Spanish)

Call Center Representative

iPay Call Center Representative (CCC)

Customer Service Representative #3330

I want to receive the latest job alert for customer service representative in la grange, ky

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected