Top 24 Client relations specialist Jobs in La Jolla, Ca

Client Relations & Enrollment Specialist
Christie's Place Inc —San Diego, CA
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
7d
Customer Care Specialist II - Payment Support
AppFolio —San Diego, CA
- $23.50 - $28.80 an hour
- Full-time
- Mid-level
- 2 years
- Communication skills
Field Support Specialist - Hybrid - San Diego, CA
TriWest Healthcare Alliance —San Diego, CA
- $81,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Administrative experience
- High school diploma or GED
- AD&D insurance
- Disability insurance
Client Service Specialist
Focus Partners Wealth —San Diego, CA
- $70,000 - $75,000 a year
- Remote
- Research
- Mid-level
- Organizational skills
Cybersecurity Client Relationship & Sales Support Specialist
Accenture —San Diego, CA
- $59,100 - $154,800 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- US work authorization
- Paid holidays
- Disability insurance
14d
eCommerce Customer Support & Sales Order Fulfillment Specialist
LTDO Acquisition LLC —San Diego, CA
- $27 - $29 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health insurance
- Paid time off
Client Services Specialist/Senior Client Services Specialist
Aldrich Wealth LP —Carlsbad, CA
- $36.05 - $45.67 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Profit sharing
- Paid parental leave
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Senior Client Services Specialist, Family Office
Aldrich Wealth LP —Carlsbad, CA
- $75,000 - $105,000 a year
- Full-time
- Hybrid work
- Finance
- Bachelor's degree
- US work authorization
- Profit sharing
- Paid parental leave
Quick Apply
Specialist, Customer & Sales Support
TriMark USA —San Diego, CA
- $22 - $24 an hour
- Email
- Background check
- Military
- Research
- Health insurance
- Dental insurance
Quick Apply
Concierge Specialist
Dogs On The Run —Carlsbad, CA
- $23 - $26 an hour
- Full-time
- Office
- In-person
- Leadership
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1h
Client Relations / Front Office Specialist
Pure Financial Advisors, Inc. —San Diego, CA
- $50,000 - $60,000 a year
- Email
- Office
- Finance
- Administrative experience
- Health savings account
- AD&D insurance
11d
Customer Service & Fulfillment Specialist I
W&O Supply —Chula Vista, CA
- Full-time
- Background check
- Administrative experience
- High school diploma or GED
Customer Account Specialist
ARCH Medical Solutions —Escondido, CA
- $22 - $26 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- AD&D insurance
- Health insurance
Quick Apply
13d
Customer Experience Specialist
Dogs On The Run —Carlsbad, CA
- $22 - $26 an hour
- Part-time
- Background check
- Hospitality
- Continuous improvement
Quick Apply
Customer Relation Specialist
Pedder Auto Group —Poway, CA
- Full-time
- Dealership
- Computer literacy
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
HVAC Project Sales Professional
Ontario Refrigeration Service, Inc. —San Diego, CA
- $90,000 - $150,000 a year
- Email
- Clean driving record
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Luxury Fine Art Sales Professional
IAN ELY GALLERY —La Jolla, CA
- $40,000 - $200,000 a year
- Full-time
- Mid-level
- Analysis skills
- Communication skills
- Paid training
- Health insurance
Quick Apply
7d
Market Specialist - Navy Defense
Parker Hannifin Corporation —San Diego, CA
- $104,400 - $174,150 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Engineering
- Paid parental leave
- Paid holidays
Design Specialist (Sales)
Carini Heating, Air and Plumbing —San Diego, CA
- Email
- Mid-level
- Paid holidays
- Health insurance
Rental Sales Professional
RDO Equipment Co. —Lakeside, CA
- Construction site
- Mid-level
- US work authorization
Quick Apply

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Client Relations & Enrollment Specialist

Christie's Place Inc -
San Diego, CA

Quick Apply

Job Details

Full-time
7 days ago

Qualifications

Electronic health records (EHR) management
Driver's License
Data management
Health record tracking
Working with individuals from diverse cultural backgrounds
Productivity software

Full Job Description

Description:

Under the supervision of the Clinical Director and Deputy Director, the Client Relations & Enrollment Specialist serves as the primary point of contact for prospective, new, and returning Christie’s Place clients. This position coordinates Ryan White Part A eligibility screening, enrollment and re-enrollment while providing compassionate, trauma-informed client engagement, resource navigation, and brief transitional non-medical case management. The Specialist serves as a critical liaison between Peer Navigation, Medical Case Management, and Non-Medical Case Management, helping ensure clients successfully access services, remain engaged in care, and experience seamless transitions throughout the continuum of care. This role is instrumental in reducing barriers to care, strengthening community partnerships, and promoting equitable access to comprehensive support services for women, children, families, and individuals living with HIV.

Requirements:

Primary Responsibilities

Enrollment & Client Services

Conduct Ryan White Part A eligibility screening, enrollment, re-enrollment, and recertification activities.
Collect, verify, and maintain eligibility documentation and accurate electronic client records.
Conduct initial needs assessments and connect clients to appropriate internal and external resources.
Provide brief, transitional non-medical case management and maintain a limited short-term caseload while clients await assignment to ongoing services.
Monitor pending enrollments, obtain missing documentation, and support client retention throughout the enrollment process.
Complete ADAP enrollments and recertifications, or demonstrate a willingness to complete ADAP training to become proficient in the enrollment process

Client Engagement & Peer Navigation

Serve as the first point of contact for prospective, new, and returning clients, creating a welcoming, affirming, and trauma-informed experience.
Build trusting relationships through compassionate engagement, active listening, strengths-based support, and culturally responsive communication.
Empower clients to navigate health care and social service systems while reducing barriers to accessing care and supportive services.
Conduct outreach and follow-up with clients who have missed appointments, incomplete enrollment requirements, or are at risk of disengaging from care.

Care Coordination & Team Collaboration

Serve as a liaison between Peer Navigation, Medical Case Management, and Non-Medical Case Management to facilitate seamless transitions across the continuum of care.
Coordinate warm handoffs by communicating client strengths, needs, barriers, and immediate priorities to receiving staff.
Collaborate with interdisciplinary team members to ensure timely access to medical care, behavioral health services, housing, transportation, food assistance, insurance, and other supportive resources.
Participate in multidisciplinary case conferences, care coordination meetings, and quality improvement initiatives.
Monitor client progress during the transition to ongoing services and proactively address barriers that may impact engagement or continuity of care.

Community Outreach & Partnership Development

Represent Christie’s Place at community events, health fairs, coalition meetings, and outreach activities to increase awareness of agency programs and services.
Develop and maintain collaborative relationships with Ryan White providers, healthcare organizations, community-based organizations, and referral partners.
Support outreach initiatives focused on engaging individuals who are newly diagnosed, out of care, or experiencing barriers to accessing HIV services.

Documentation & Compliance

Maintain timely, accurate, and complete documentation in agency electronic health record systems and other required databases.
Ensure enrollment, eligibility, case documentation, and service records comply with Ryan White Part A requirements, HRSA standards, agency policies, and confidentiality regulations.
Adhere to Ryan White service standards, documentation requirements, quality assurance expectations, and contractual obligations.
Maintain accurate records of client contacts, referrals, follow-up activities, and service outcomes.

Professional Responsibilities

Participate in required supervision, staff meetings, trainings, and professional development opportunities.
Maintain current knowledge of Ryan White legislation, HIV care systems, community resources, and evidence-based practices related to trauma-informed, person-centered care.
Support agency-wide initiatives and perform other duties as assigned.

Required Qualifications

Bachelor's degree in social work, public health, human services, or a related field, or an equivalent combination of education, professional experience, and relevant certifications.
Experience providing client services, care coordination, case management, community outreach, or eligibility services.
Strong interpersonal, organizational, communication, and problem-solving skills.
Ability to work effectively with individuals from diverse cultural, socioeconomic, and lived experience backgrounds.
Proficiency using electronic health records, Microsoft Office Suite, and other data management systems.
Valid California driver's license and reliable transportation.

Preferred Qualifications

Experience working with people living with HIV and/or individuals impacted by chronic illness, behavioral health conditions, substance use, housing instability, or other social and structural barriers to care.
Demonstrated experience serving historically marginalized and underserved communities using culturally responsive, strengths-based, and trauma-informed approaches.
Lived experience, or meaningful professional experience, navigating systems of care or supporting communities disproportionately impacted by HIV is highly valued and welcomed.
Knowledge of Ryan White Part A services, HIV care continuum, and HIV service standards.
Experience with motivational interviewing, harm reduction, trauma-informed care, and client-centered engagement.
Familiarity with San Diego County HIV resources and community-based organizations.
Bilingual English/Spanish strongly preferred.

Quick Apply

Refine Your Search

client relations specialist jobs in la jolla, ca

Client Relations & Enrollment Specialist

Customer Care Specialist II - Payment Support

Field Support Specialist - Hybrid - San Diego, CA

Client Service Specialist

Cybersecurity Client Relationship & Sales Support Specialist

eCommerce Customer Support & Sales Order Fulfillment Specialist

Client Services Specialist/Senior Client Services Specialist

Senior Client Services Specialist, Family Office

Specialist, Customer & Sales Support

Concierge Specialist

Client Relations / Front Office Specialist

Customer Service & Fulfillment Specialist I

Customer Account Specialist

Customer Experience Specialist

Customer Relation Specialist

HVAC Project Sales Professional

Luxury Fine Art Sales Professional

Market Specialist - Navy Defense

Design Specialist (Sales)

Rental Sales Professional

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Enrollment & Client Services

Client Engagement & Peer Navigation

Care Coordination & Team Collaboration

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Documentation & Compliance

Professional Responsibilities

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