Top 19 Hotel & accommodations concierges Jobs in La Jolla, Ca

Spa Concierge
Rancho Valencia Resort & Spa —Rancho Santa Fe, CA
- $22 an hour
- Part-time
- Writing skills
- Merchandising
- English
Quick Apply
Lounge Concierge
Marriott Del Mar —San Diego, CA
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- Health savings account
- Disability insurance
Quick Apply
Concierge - Hotel del Coronado, A Curio Collection by Hilton
Hilton —Coronado, CA
- $23.76 an hour
- Full-time
- Hotel
- Marketing
- Entry level
- Paid parental leave
- Employee stock purchase plan
Membership Experience Ambassador - Hotel del Coronado, A Curio Collection by Hilton
Hilton —Coronado, CA
- $24 - $26 an hour
- Full-time
- Entry level
- Resort
- Under 1 year
- Paid parental leave
- Employee stock purchase plan
12d
Concierge - Part Time
FAIRMONT —San Diego, CA
- $22.51 an hour
- Part-time
- US work authorization
- Organizational skills
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Resident Relations Specialist / Front Desk
FirstService Residential —San Diego, CA
- $20 - $23 an hour
- Overtime
- Background check
- Spanish
- English
- Health savings account
- Paid holidays
Quick Apply
Royal Service Agent
FAIRMONT —San Diego, CA
- $22.62 an hour
- Full-time
- US work authorization
- Organizational skills
- Leadership
- Paid holidays
- Disability insurance
Quick Apply
Concierge
Meridian at Lake San Marcos —San Marcos, CA
- $17.00 - $17.50 an hour
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Experience Artist
Estancia La Jolla, A Noble House Hotel —La Jolla, CA
- $24.72 an hour
- Weekends as needed
- Customer service
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Paid time off
1d
Concierge
ARE - Torreyana Rd —San Diego, CA
- $26 - $28 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Concierge
University Club San Diego —San Diego, CA
- $20 - $22 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Destination Services Consultant
Dwellworks, LLC —San Diego, CA
- Part-time
- Computer literacy
- Writing skills
- Research
- Flexible schedule
Quick Apply
Guest Experience Ambassador
Pacifica Host Hotels —Imperial Beach, CA
- $19 - $20 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
Quick Apply
12d
Lead Experience Artist
Estancia La Jolla, A Noble House Hotel —La Jolla, CA
- $25.75 an hour
- Weekends as needed
- Mid-level
- Ability to sit for extended periods
- Computer skills
- Health insurance
- Paid time off
Spa Women's Concierge
FAIRMONT —San Diego, CA
- $19 an hour
- Full-time
- US work authorization
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Seasonal Christmas Guest Services Coordinator
Marriott International, Inc —Chula Vista, CA
- $22.25 an hour
- Full-time
12d
Spa Concierge
GRAND PACIFIC HOTEL SERVICES LP —Carlsbad, CA
- $17 - $21 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Overnight Lead Ambassador
Preferred Valet Parking —San Diego, CA
- $23 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Residential
- 401(k)
- 401(k) matching
Quick Apply
11d
Lodge Ambassador
Lakehouse Hotel and Resort —San Marcos, CA
- $17.00 - $17.50 an hour
- Weekends as needed
- Ability to lift 75 pounds
- Outdoor work
- Entry level
Quick Apply

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3rd Shift Desk Attendant
Collective House Realty —Columbus, OH
Be the First Point of Contact: Serve as the welcoming face and trusted resource for residents, addressing inquiries, service requests, and everyday concerns…
$20 - $22 an hour
Quick Apply
Concierge-Breakfast Attendant
Marriott Columbus OSU —Columbus, OH
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank…
Quick Apply

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hotel & accommodations concierges jobs near la jolla, ca

Spa Concierge

Rancho Valencia Resort & Spa -
Rancho Santa Fe, CA

Quick Apply

Job Details

Part-time
$22 an hour

Qualifications

Retail sales transactions
Communication with suppliers
Financial transaction processing
Spreadsheets
Writing skills
Word embeddings
Processing cash transactions
Employee relationship building
English
High school diploma or GED
Math
Vendor communication
Productivity software

Full Job Description

Description:

Position Title: Spa Concierge

Location: Rancho Santa Fe

Department: Spa

FLSA Status: Non-Exempt

Reports To: Assistant Spa Manager, Spa Director

Revised Date: October 2019

SUMMARY

The Spa Concierge is responsible for the guest’s over all spa experience including but not limited to: scheduling and promoting spa services on the phone and in person, providing information about our service menu, products and spa facility to enhance the guests experience and promote Rancho Valencia Resort and Spa. The Spa Concierge is responsible for retail and gift card sales, charging for services provided and for giving thorough tours with detailed information to all guests so they can benefit from all aspects of the spa offerings.

ESSENTIAL FUNCTIONS

Schedules spa services using Spa Soft booking software and follows all procedures as outlined in the Spa Concierge training manual.
Explain and promote all spa and fitness facilities, services and activities in a positive manner
Follow all resort procedures as dictated by Rancho Valencia Spa and Rancho Valencia Resort and Spa.
Detect and prevent any problems with spa scheduling. Review following day’s appointment schedule.
Confirm spa services for following business day with confirmation calls and/or email confirmations.
Consistently check and follow up with email inquiries on Spa Reservations email
Complete online, phone, or walk-in retail purchase orders via UPS or Fed Ex.
Must be able to demonstrate initiative and make decisions in the best interest of our guests and overall operation
Ensure consistent delivery of Forbes 5-star and Rancho Valencia standards at all times
Proactively working to increase revenues and booking Spa potentials by increasing room utilization and shift coverage to maximize revenues per room
Daily walk-through of the spa to ensure a clean, organized, safe, and well-maintained facility, paying special attention to cleanliness, service delivery, and member interaction
Reconcile treatments, billing discrepancies, gift card inquires and purchases accurately and timely which occur during shift
Follow-up with Director of the Spa and/or the Spa Manager on all comments, concerns and suggestions made by Rancho Valencia guests, members and staff members.
Able to address complaints and resolve guest problems in the absence of the Director of the Spa and/or the Spa Manager.
Supports all aspects of retail including guest assistance, product education, suggestive up-selling, monthly inventory, receiving, pricing and display of merchandise as needed.
Continually strives to improve the procedures at the spa reception desk.
Maintains helpful, cooperative relationships with co-workers.
Maintains standards of excellence in a professional image and service.
Monitors all front desk supplies and equipment and advises appropriate personnel if stock is low.
Attend all spa meetings and training sessions as scheduled
Able to work holidays, weekends, mornings and evenings as needed.
Actively participates in safety programs and abides by all injury reporting and safety behavior requirements.
Participates in and supports hotels efforts towards community service, sustainability and environmental initiatives
Performs other duties as directed, developed or assigned

Requirements:

QUALIFICATIONS

One to two years experience in a customer service-related field.
High School Diploma or GED equivalent
Intermediate level skills with Microsoft Office including Word and Excel.
Excellent eye for detail, ability to multi-task and work in a fast-paced environment.
Experience in retail preferred
Able to work holidays, weekends, mornings and evenings as needed.
Ability to communicate in English with vendors, guests and staff to their understanding

Essential:

Maintain a professional appearance & demeanor
Ability to maintain discretion and confidentiality of all guests and hotel information
Good in math and able to process cash and bill for transactions.
Able to make decisions and is solution oriented
Strong client/guest service skills
Excellent writing, speaking, and organizational skills
Ability to remain calm under pressure.
Ability to work as a team or work independently.

Desirable:

Knowledge of Spa Soft
Previous spa or hotel experience
Previous experience in a 5-star environment

PHYSICAL DEMANDS

Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.
Constant need to perform the following physical activities: grasping, turning, finger dexterity.
Frequently needs to stand for long periods of time.
Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.
Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms’ reach.
Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.

NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform other job related duties assigned by their supervisor.

Quick Apply

Refine Your Search

hotel & accommodations concierges jobs in la jolla, ca

Spa Concierge

Lounge Concierge

Concierge - Hotel del Coronado, A Curio Collection by Hilton

Membership Experience Ambassador - Hotel del Coronado, A Curio Collection by Hilton

Concierge - Part Time

Resident Relations Specialist / Front Desk

Royal Service Agent

Concierge

Experience Artist

Concierge

Concierge

Destination Services Consultant

Guest Experience Ambassador

Lead Experience Artist

Spa Women's Concierge

Seasonal Christmas Guest Services Coordinator

Spa Concierge

Overnight Lead Ambassador

Lodge Ambassador

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