Top 1822 senior client services Jobs in la jolla ca

Insurance Senior Client Service Representative - Property & Casualty
CMR Risk & Insurance Services, Inc. —San Diego, CA
- $71,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Executive Director
San Diego Health Connect —San Diego, CA
- $250,000 a year
- Full-time
- Hybrid work
- 5 years
- HIPAA
- Master's degree
- Paid holidays
- Health insurance
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Senior Community Manager - Portfolio Operations
SENTRE —San Diego, CA
- $100,000 - $125,000 a year
- Full-time
- 7 years
- Office
- Residential
- Health insurance
- Dental insurance
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SR./RESEARCH ASSOCIATE (San Diego, CA)
Asha Pharma —San Diego, CA
- $50,000 - $70,000 a year
- Full-time
- Background check
- Bachelor of Science
- Maintenance
- Health insurance
- 401(k)
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Senior Associate - Planning, Strategy & Research
ASPIRIANT LLC —San Diego, CA
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Office
- Health insurance
- 401(k) matching
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Senior Property Manager - 247891
Newmark —La Jolla, CA
- $110,000 - $130,000 a year
- Full-time
- Customer service
- Office
- 8 years
- Health insurance
- Dental insurance
Quick Apply
Senior Analyst - High Value Data Team
StepStone Group —La Jolla, CA
- $80,000 a year
- Hybrid work
- 18 years or older
- CPA
- Mid-level
7d
Banker Positions
Poppy Bank —La Jolla, CA
- $20.00 - $28.60 an hour
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
Paralegal (Senior) - Probate and Trust Administration
DenHerder & Associates —San Diego, CA
- $70,000 - $105,000 a year
- Full-time
- Writing skills
- Mid-level
- 3 years
- Health savings account
- Health insurance
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Senior Engineer PE (Civil)- CA
Reid Middleton —San Diego, CA
- $130,000 - $140,000 a year
- Full-time
- Civil engineering
- Office
- Master's degree
- Free parking
- Health savings account
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Senior Civil Project Engineer
RICK ENGINEERING COMPANY —San Diego, CA
- $160,000 - $180,000 a year
- Full-time
- Customer service
- 5 years
- Supervising experience
- Profit sharing
- Disability insurance
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Senior Hazards/Hazardous Materials Analyst
Aspen Environmental Group —California
- $125,000 - $150,000 a year
- Email
- Microsoft Excel
- 11+ years
- Master's degree
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Senior Building Inspector / Plans Examiner
West Coast Code Consultants, Inc. —Oceanside, CA
- $83,000 - $104,000 a year
- Full-time
- Background check
- Construction site
- 5 years
- Health insurance
- 401(k)
Quick Apply
Clinic Director - Physical Therapist
Sports Performance Physical Therapy —San Diego, CA
- $115,000 - $125,000 a year
- 8 hour shift
- Physical & Rehabilitation Medicine
- Outpatient
- Clinic
- 401(k)
- Retirement plan
Quick Apply
Sr. Behavior Analyst (BCBA) - Hybrid
Autism Learning Partners —Oceanside, CA
- $85,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Working with individuals with developmental disabilities
- Current TB test
- Criminal background check
- Continuing education credits
- Disability insurance
Quick Apply
10d
Junior Staff Attorney
UNITED SIKHS —California
- $35,000 - $40,000 a year
- Full-time
- Remote
- Up to 50% travel
- Writing skills
- Mid-level
- Health insurance
- Vision insurance
Quick Apply
Senior Fanuc Robot Automation Engineer
SDMS Robotics —San Diego, CA
- $120,000 - $150,000 a year
- Full-time
- System design
- High school diploma or GED
- Programmable logic controllers
- Health insurance
Quick Apply
Nurse - RN (IMPACT)
CRF Behavioral Healthcare —San Diego, CA
- $48.08 - $48.56 an hour
- Temporary
- Background check
- RN License
- BLS Certification
- Free parking
- Wellness program
Quick Apply
Nurse - RN (DTI) - Community Based
CRF Behavioral Healthcare —San Diego, CA
- $48.08 - $48.56 an hour
- Email
- Background check
- RN License
- BLS Certification
- Free parking
- Wellness program
Quick Apply
Board Certified Behavior Analyst (BCBA)
Butterfly Effects —El Cajon, CA
- $85,000 - $107,000 a year
- Full-time
- Hybrid work
- Working with children
- Children
- Psychology
- Continuing education credits
- Health savings account
Quick Apply

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senior client services jobs near la jolla ca

Insurance Senior Client Service Representative - Property & Casualty

CMR Risk & Insurance Services, Inc. -
San Diego, CA

Quick Apply

Job Details

Full-time
$71,000 - $90,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Work from home
Parental leave
Vision insurance
Flexible schedule

Qualifications

Customer communication
Microsoft Excel
Insurance agencies
Computer literacy
Employee relationship building
Property & Casualty License
High school diploma or GED
Customer relationship management
Account management

Full Job Description

The role at a glance:

As a member of the P&C team, the Senior Client Service Representative is focused on delivering comprehensive support and solutions for assigned clients. This role supports the Account Managers by addressing client inquiries and resolving insurance issues of various complexity. As a Sr. CSR, you will develop expertise in insurance policies, coverage, and risk management, enabling you to protect and advocate for clients effectively. Additionally, this role offers opportunities to mentor junior staff, build strong client relationships, and aid with policy management and retention for complex accounts to ensure smooth team operations.

What you can expect to do:

Handle medium to complex policy changes, including processing premium-bearing endorsements, delivery, and follow-ups.
Issue and manage COIs for assigned clients and review junior staff COIs for accuracy.
Run and review accounts receivable reports for assigned clients.
Manage client billing inquiries, including direct and agency billing, and handle check requests and complex journal entries.
Correct AMS360 billing errors and ensure accurate and timely updates in AMS360.
Coordinate policy reviews, renewals, and processing, including auto-renewal policies and updates in systems.
Prepare and submit bind requests to carriers, manage binder extensions, and track submissions.
Conduct marketing activities from start to finish for small accounts, including requesting updated exposures, preparing marketing summary sheets, and running exposure check-ins.
Create proposals, handle online rating, and calculate rates for various coverages, including Workers’ Compensation.
Leverage insurance knowledge and communication skills to answer client inquiries regarding their insurance policies and resolve issues by coordinating with carriers.
Guide and mentor junior staff and new hires on team, helping them acclimate to their roles.
Assist other team members in balancing workloads when needed and providing backup for other team members during their absence.

What Success Looks Like:

By 90 days, you are comfortable with our platforms, taking initiative, and asking questions.
You consistently meet KPIs, such as issuing 90% of COIs for review within 6-24 working hours, completing 90% of pre-marketing tasks by their due date, and ensuring 100% of binders are extended before expiration.
By 12 months, you’ll manage monoline renewals and billing processes independently, run and take proactive actions on reports, and maintain 100% accuracy in AMS360.
You communicate proactively about any challenges in meeting deadlines, fostering accountability and transparency.
Provide effective support and backup to other team members when needed, ensuring minimal disruption to team operations.
Able to think deeper about the work you are doing and provide recommendations on the next steps and mentor junior staff as you grow in your role.
Please reference the “What Does Success Look Like – Sr. CSR” document for a full list.

What sets you apart:

Bachelor’s degree with 3-5 years of experience in a Commercial Lines service role or a high school diploma/GED with 5+ years in a Commercial Lines service role.
Current Property and Casualty License. AINS designation a plus.
Familiarity with Microsoft Suite (Word, Excel, PowerPoint, Outlook, Teams).
Familiarity with AMS360 or similar Agency Management System.
Experience with Asana and Worldox is a plus.

Skills:

Excellent verbal and written communication skills with a customer-focused approach.
Strong accuracy in handling documents, data entry, and following procedures.
Ability to prioritize tasks effectively and manage multiple responsibilities simultaneously
Ability to solve problems and think independently.
Flexible in adjusting to changes within the industry and workplace processes.
Consistent punctuality and dependability in completing assigned duties.
Positive and approachable personality that fosters good working relationships with peers, clients, and carriers.
Commercial insurance knowledge and experience managing client relationships.

Work Environment:

This position operates in a typical office environment, which includes cubicles and open workspaces. The noise level is generally low to moderate. Employees are expected to work on computers and communicate in person or via phone and email.

Physical Demands

While performing the duties of this job, the employee may be regularly required to sit, stand, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard. Specific vision abilities required by the job include close vision (working on a computer) and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Pay: $71,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance
Work from home

Experience:

Commercial Lines Insurance: 3 years (Required)

License/Certification:

Property & Casualty License (Required)

Work Location: Hybrid remote in San Diego, CA 92101

Quick Apply

Refine Your Search

senior client services jobs in la jolla ca

Insurance Senior Client Service Representative - Property & Casualty

Executive Director

Senior Community Manager - Portfolio Operations

SR./RESEARCH ASSOCIATE (San Diego, CA)

Senior Associate - Planning, Strategy & Research

Senior Property Manager - 247891

Senior Analyst - High Value Data Team

Banker Positions

Paralegal (Senior) - Probate and Trust Administration

Senior Engineer PE (Civil)- CA

Senior Civil Project Engineer

Senior Hazards/Hazardous Materials Analyst

Senior Building Inspector / Plans Examiner

Clinic Director - Physical Therapist

Sr. Behavior Analyst (BCBA) - Hybrid

Junior Staff Attorney

Senior Fanuc Robot Automation Engineer

Nurse - RN (IMPACT)

Nurse - RN (DTI) - Community Based

Board Certified Behavior Analyst (BCBA)

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