Top 1593 Quality assurance managers Jobs in La Puente, Ca

Billing Support Operations Manager (Remote)
Rula —Los Angeles, CA
- $99,000 - $114,950 a year
- Full-time
- Remote
- 5 years
- Experience equivalent to degree accepted
- Senior level
- Paid parental leave
- Health savings account
Mental Health | Quality Assurance Coordinator
Drew Child Development Corporation —Gardena, CA
- $70,640 - $81,589 a year
- Full-time
- Background check
- LMFT
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist (PT) - Sign on Bonus
Concentra —Gardena, CA
- Full-time
- 5 years
- Physical & Rehabilitation Medicine
- Urgent Care
- Continuing education credits
- Health insurance
Quick Apply
Director of Fabrication
AKJOHNSTON Group LLC —Anaheim, CA
- $120,000 - $140,000 a year
- Full-time
- Microsoft Outlook
- Forklift
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
Pre-Litigation Attorney
Karns & Karns, LLP —Los Angeles, CA
- From $150,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- 401(k)
Quick Apply
21h
QUALITY IMPROVEMENT/QUALITY ASSURANCE (QI/QA) SPECIALIST
Nhan Hoa Comprehensive Health Care Clinic —Garden Grove, CA
- $31 - $36 an hour
- Full-time
- 3 years
- Bachelor's degree
- Travel
- AD&D insurance
- Health insurance
Quick Apply
Child Psychiatrist
ChildNet Youth and Family Services —Long Beach, CA
- $210 - $230 an hour
- Part-time
- Hybrid work
- Background check
- Spanish
- Medicine
- Flexible schedule
Quick Apply
13d
SCE Planning Project Manager
SummitWest Environmental —California
- $85,000 - $115,000 a year
- Full-time
- Remote
- Background check
- Management
- 5 years
- Paid training
- Health insurance
Quick Apply
Quality Assurance Manager
AFC Soy Foods, Inc. —Los Angeles, CA
- $30 - $35 an hour
- Weekends as needed
- Spanish
- Microsoft Access
- English
- Health insurance
- Dental insurance
Quick Apply
BCBA Clinical Supervisor $7500 Hiring Bonus
Easter Seals Southern California, Inc. —Irvine, CA
- From $87,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- CPR Certification
- Microsoft Excel
Quality Assurance Specialist
SCHARP —Los Angeles, CA
- $86,904 a year
- Master of Social Work
- Mid-level
- Office
Quick Apply
BCBA Clinical Supervisor
Easter Seals Southern California, Inc. —Los Angeles, CA
- Full-time
- Experience working with individuals with developmental disabilities
- CPR Certification
- Microsoft Excel
1d
Quality Control/Assurance Associate
Uni-Caps LLC —Brea, CA
- Full-time
- Computer literacy
- English
- Bachelor's degree
- Dental insurance
- Vision insurance
Quick Apply
BCBA Clinical Supervisor
Intercare Therapy —Downey, CA
- $85,000 - $95,000 a year
- Full-time
- Spanish
- Customer service
- Office
- Mileage reimbursement
- Health insurance
Quick Apply
Scenic Carpenter
Cactus Fabrication Inc. —Compton, CA
- $26 - $36 an hour
- Email
- Carpentry
- Background check
- Mid-level
Quick Apply
BFOQ Female Recovery Program Specialist per Diem in all Woman’s Program
Casa Treatment Center —Pasadena, CA
- From $23 an hour
- Part-time
- Background check
- Spanish
- CPR Certification
Quick Apply
Clinical Supervisor (BCBA) -- $5,000 Hiring Bonus
Easter Seals Southern California, Inc. —Pasadena, CA
- $87,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- CPR Certification
- Microsoft Excel
1d
Clinical Supervisor (BCBA) -- $5,000 Hiring Bonus
Easter Seals Southern California, Inc. —Montebello, CA
- $87,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- CPR Certification
- Microsoft Excel
1d
BCBA Clinical Supervisor
Easter Seals Southern California, Inc. —Inglewood, CA
- Full-time
- Experience working with individuals with developmental disabilities
- CPR Certification
- Microsoft Excel
1d
BCBA Clinical Supervisor
Easter Seals Southern California, Inc. —Compton, CA
- Full-time
- Experience working with individuals with developmental disabilities
- CPR Certification
- Microsoft Excel
1d

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Billing Support Operations Manager (Remote)

Rula -
Los Angeles, CA

Apply Now

Job Details

Full-time
$99,000 - $114,950 a year

Benefits

Work from home stipend
Internet reimbursement
Paid parental leave
Health savings account
Health insurance
Dental insurance
Flexible spending account
Parental leave
Employee assistance program
Vision insurance

Qualifications

Performance dashboard reports
Dashboard development
Data visualization software proficiency
Defect resolution root cause analysis
Managing teams in a customer support role
Team leadership
Customer satisfaction tracking
Dashboard creation support
Data reporting
Metrics Reporting
Scalable systems
Improving operational efficiency
Financial dashboard reporting
Process mapping
Quality performance measurement
Medical billing data reporting
Leading team collaboration initiatives
Customer support
Root cause analysis
Business operations
Customer satisfaction improvement
Cross-functional communication

Full Job Description

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

About the Role

At Rula, we are seeking a Billing Support Operations Manager who is highly adaptable, passionate about leading people, and energized by building in the face of constant change. This person will lead Billing Support through its next phase by driving change management, strengthening operating rigor, and improving alignment across Billing Support, FinOps, EPD, Enablement, and BPO partners.

This person will turn operational and billing data into clear performance stories, recommendations, and trade-offs for leadership. They will be expected to diagnose root causes, influence cross-functional partners, balance performance across multiple BPO vendors, and build scalable workflows in a fast-moving startup environment.

Required Qualifications

5+ years of customer support experience, particularly in a high-volume ticketing and/or regulatory environment
3+ years of people leadership, guiding teams and upleveling individuals through ambiguity, change, or performance recovery in a billing support, healthcare operations, revenue cycle, or customer operations environment
Expertise in independently mapping processes, defining performance metrics (i.e. CSAT, Average Handle Time, First Touch Resolution, Quality Assurance, Call Abandon Rates, etc.), and building scalable workflows that improve operational efficiency and quality
Proficiency building or using dashboards, independently analyzing metric movement (i.e. Google Sheets/Excel, Looker, PowerBI, Tableau), to identify root causes, and communicating the performance story and recommended actions to senior stakeholders
Experience influencing cross-functional partners such as FinOps, EPD, Enablement, or BPO teams, especially when ownership is ambiguous and shared goals need to be created
Demonstrated resilience and adaptability, possessing the skills to navigate emotionally charged customer situations and thrive in fast-paced, evolving environments

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

An Associate’s Degree or higher, and/or equivalent experience
Medical billing support, including experience with verification of benefits process, coding, insurance claims, and billing processing, follow-up, and revenue cycle management for patient populations
Experience with multi-channel support teams (phone, email, chat)
Strong knowledge of CRM systems (i.e. Zendesk, Salesforce, JIRA) and/or similar tools that enable support teams to be successful

We're serious about your well-being! As part of our team, full-time employees receive:

100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii)
Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
401(k) plan access: Start saving for your future
Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
Employee Assistance Program (EAP): Supporting your mental and physical health
Quarterly department stipend: Fun team-building activities or in-person gatherings
Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all
Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses
Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

Compensation Range: $99,000 - $114,950

Apply Now

Refine Your Search

quality assurance managers jobs in la puente, ca

Billing Support Operations Manager (Remote)

Mental Health | Quality Assurance Coordinator

Physical Therapist (PT) - Sign on Bonus

Director of Fabrication

Pre-Litigation Attorney

QUALITY IMPROVEMENT/QUALITY ASSURANCE (QI/QA) SPECIALIST

Child Psychiatrist

SCE Planning Project Manager

Quality Assurance Manager

BCBA Clinical Supervisor $7500 Hiring Bonus

Quality Assurance Specialist

BCBA Clinical Supervisor

Quality Control/Assurance Associate

BCBA Clinical Supervisor

Scenic Carpenter

BFOQ Female Recovery Program Specialist per Diem in all Woman’s Program

Clinical Supervisor (BCBA) -- $5,000 Hiring Bonus

Clinical Supervisor (BCBA) -- $5,000 Hiring Bonus

BCBA Clinical Supervisor

BCBA Clinical Supervisor

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