Top 5 Dermatology front desk Jobs in Lafayette, Co

Patient Care Coordinator
Facial Aesthetics —Golden, CO
- From $22 an hour
- Weekends as needed
- HIPAA
- Clinic experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist
Rocky Mountain Dermatology —Boulder, CO
- $19 - $22 an hour
- Full-time
- Sales
- Bachelor's degree
- Data entry
- Health insurance
- Paid time off
Quick Apply
13d
Medical Dermatology Receptionist
Core Dermatology —Glendale, CO
- $19 - $21 an hour
- Full-time
- HIPAA
- Organizational skills
- Communication skills
Quick Apply

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Patient Care Coordinator
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Warmly greet and check in patients, delivering an exceptional, professional, and discreet front desk experience.
From $22 an hour
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Patient Care Coordinator

Facial Aesthetics
Golden, CO

Quick Apply

Job Details

Full-time
From $22 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Collaborate with healthcare professionals
Retail sales transactions
In-person patient registration
Patient scheduling systems
Medical chart preparation
Patient question and concern management
Patient flow optimization
HIPAA compliance
Maintaining an organized workspace
Phone communication
Payment processing
Greeting customers
Practice management software
HIPAA
Patient complaint handling
Care documentation
Brand representation
Lead Conversion
Medical scheduling
Key Performance Indicators
Cash register operations
Patient care
Client acquisition
Patient interaction
Clean workspace maintenance
Clinical confidentiality policies
Patient education
Managing patient records
Care coordination
POS systems

Full Job Description

Company Background

Facial Aesthetics was founded in 1992 and is a leading med spa synonymous with high-quality patient care and continued education. Facial Aesthetics today operates at eight locations in Colorado with plans to expand throughout the US.

Position Summary

The Patient Care Coordinator plays a critical role in creating an exceptional patient experience from the very first interaction with the patient. This highly visible position is responsible for front desk operations, including scheduling appointments, managing patient communications, coordinating provider schedules, and supporting day-to-day operations of Facial Aesthetics. The ideal candidate is professional, polished, detail-oriented and passionate about skincare and aesthetics.

Position Requirements

Warmly greet and check in patients, delivering an exceptional, professional, and discreet front desk experience.
Utilize Zenoti, our EMR and practice management system, to accurately schedule, confirm, reschedule, and cancel appointments while maintaining provider efficiency and optimizing the clinic schedule.
Use Patient Prism to manage inbound leads, track lead status, and drive strong lead-to-booking conversion.
Maintain organized and compliant front desk operations, including intake forms, patient charts, and HIPAA-compliant documentation within Zenoti.
Manage a high volume of phone calls and respond to patient inquiries promptly with accurate, service-oriented information.
Educate patients on treatments, skincare products, monthly promotions, memberships, and financing options as appropriate.
Process all point-of-sale (POS) transactions, collect payments, apply discounts or promotions, and reconcile daily revenue within Zenoti.
Monitor lobby flow and patient wait times, ensuring a seamless and attentive front desk experience.
Track and support key performance indicators (KPIs) including lead conversions (Patient Prism), rebooking, retail sales, membership sales, and patient retention.
Collaborate with clinical providers, Clinic Managers, and leadership to support patient satisfaction and smooth daily operations.
Maintain a clean, organized, and inviting lobby, retail displays, and front desk workspace that reflects the Facial Aesthetics brand.
Escalate patient concerns or service issues to the Clinic Manager promptly to ensure timely and satisfactory resolution.
Participate in local marketing initiatives, promotional events, and grassroots outreach to support patient acquisition and brand awareness.
Travelling and working out of other local clinics outside of home clinic, to offer front desk support, may be required.

Education and/or Skills Required

Minimum 1-3 years' experience in a medical spa, dermatology office, luxury retail, or similar clinical setting.
Excellent communication and interpersonal skills – both verbal and written.
Flexible availability, including evenings, and weekends as needed.
Strong organizational and multitasking skills in a fast-paced environment.
Professional appearance, discretion and a patient first mindset.
Strong knowledge of skin health, aging, acne, and aesthetic treatment/product modalities.
Ability to provide compassionate patient care and maintain patient confidentiality.

This is not a comprehensive definition of the position. Position holders are expected to undertake any work that comes with the position’s main objectives. This position description will be kept under review and may be changed at any time.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

clinical setting or luxury retail: 1 year (Required)

Work Location: In person

Quick Apply

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dermatology front desk jobs in lafayette, co

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