Top 21 Customer care manager Jobs in Lafayette, In

ELITE Client Service Manager
Bison Financial Group —Lafayette, IN
- $45,000 - $60,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Manager
Landis+Gyr —Lafayette, IN
- $98,122 - $142,088 a year
- Hybrid work
- Word processing
- Bachelor's degree
- Product management
- Paid holidays
- Health insurance
Client Relationship Representative (Universal Banker)
First Merchants Bank —Lafayette, IN
- Call employer
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Private Client - Sales Executive
HUB International —West Lafayette, IN
- Full-time
- Mid-level
- Bachelor's degree
- Travel

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customer care manager jobs near lafayette, in

ELITE Client Service Manager

Bison Financial Group -
Lafayette, IN

Quick Apply

Job Details

Full-time
$45,000 - $60,000 a year

Benefits

401(k) 3% Match
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Volunteer time off
Life insurance

Qualifications

Microsoft Word
Resourcefulness
Managing customer accounts
Teamwork
Financial services customer support
Microsoft Excel
Customer relationship building
Microsoft Outlook
Multitasking
Salesforce
Writing skills
Client communication
Manager experience
Managerial communication
Microsoft Office
Managing clients in a customer support role
Attention to detail
Data interpretation
Organizational skills
Microsoft Teams
Initiative
Data-driven problem-solving
Managing projects
Financial services
Mathematical aptitude
Account management
Professionalism
Face-to-face communication
Interpersonal communication

Full Job Description

Company Overview

Bison Financial Group is an independent financial investing firm dedicated to providing exceptional financial services and investment solutions to our clients. Our mission is to empower individuals and businesses to achieve their financial goals through personalized service and expert guidance.

Summary

We are seeking an ELITE Client Service Manager to join our team at Bison Financial Group. In this role, you will be responsible for managing ELITE client relationships, ensuring exceptional service delivery, and driving client satisfaction within our ELITE Client Service Department. Your expertise will play a crucial role in supporting our ELITE clients' financial journeys.

Responsibilities

Manage and nurture client relationships to ensure high levels of satisfaction and retention.
Oversee the onboarding process for new clients, ensuring a smooth transition and setup.
Collaborate with internal teams to deliver exceptional service and resolve any client issues promptly.
Utilize Salesforce and other tools to track client interactions and manage account information effectively.
Develop and implement strategies for improving ELITE customer service processes.
Conduct regular check-ins with clients to assess satisfaction and identify opportunities for growth.

Requirements

Proven experience in client services or account management within the financial services industry.
Strong customer service skills with a track record of meeting or exceeding targets.
Excellent communication and interpersonal skills to build rapport with clients.
Familiarity with SaaS platforms and customer relationship management tools like Salesforce is a plus.
Ability to analyze data and provide insights that drive decision-making.
Strong project management skills with the ability to prioritize tasks effectively.

If you are passionate about delivering outstanding client service in the financial sector, we invite you to apply for the ELITE Client Service Manager position at Bison Financial Group today!

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

401(k) 3% Match
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Volunteer time off

Work Location: In person

Quick Apply

Refine Your Search

customer care manager jobs in lafayette, in

ELITE Client Service Manager

Customer Experience Manager

Client Relationship Representative (Universal Banker)

Private Client - Sales Executive

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