Top 588 Patient services representative Jobs in Laguna Hills, Ca

Russian Speaking Call Center Representative
Celebrating Life Community Health Center —Mission Viejo, CA
- $24 - $25 an hour
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
2d
Dental Office Treatment Coordinator and receptionist
New Generation Dentistry —Mission Viejo, CA
- $28 - $32 an hour
- Full-time
- Background check
- Private practice
- Dental office
- Free parking
- Paid training
Quick Apply
Pediatric Dental Front Desk / Patient Experience Insurance Coordinator
Tiny Tooth Co. —Costa Mesa, CA
- From $27 an hour
- Full-time
- Background check
- Dental office
- Experience working with children
- Paid holidays
- Health insurance
Quick Apply
Utilization Review Coordinator
Interface Solutions LLC —Costa Mesa, CA
- $25 - $28 an hour
- Full-time
- Background check
- Customer service
- HIPAA
Quick Apply
11d
Front Desk Receptionist/ Medical Assistant
Medical Office-Specialist —Costa Mesa, CA
- $18 - $20 an hour
- Full-time
- Bilingual
- CPR Certification
- Vital signs
- Health insurance
- Dental insurance
Quick Apply
Administrative Coordinator - Same Day Care Pav
Providence —Mission Viejo, CA
- $25.00 - $37.98 an hour
- 8 hour shift
- Mid-level
- Trade school
- Fair chance
- Paid parental leave
- Paid holidays
Administrative Coordinator - Family Resource
Providence —Mission Viejo, CA
- $25.00 - $37.98 an hour
- Full-time
- Bilingual
- Hospital
- Mid-level
- Paid parental leave
- Paid holidays
2d
Patient Services Specialist - Vascular Diagnostics
Providence —Mission Viejo, CA
- $25.00 - $34.41 an hour
- Full-time
- Hospital
- Clinic
- Fair chance
- Paid parental leave
- Paid holidays
2d
Health Unit Coordinator
Providence —Mission Viejo, CA
- $25.00 - $28.95 an hour
- 12 hour shift
- Fair chance
- Medical terminology
- Entry level
- Paid parental leave
- Paid holidays
Patient Care Assistant, Acute Medical Services
Saddleback Memorial Medical Center —Laguna Hills, CA
- $23.00 - $30.08 an hour
- Full-time
- Acute care
- Hospital
- BLS Certification
- Health insurance
Patient Services Specialist
Providence —Santa Ana, CA
- $25.00 - $34.41 an hour
- Full-time
- Hospital
- Clinic
- Fair chance
- Paid parental leave
- Paid holidays
2d
Front Desk Coordinator (Medical Receptionist)
GREENLIGHT Chiropractic & Wellness Lab —Lake Forest, CA
- $23 - $25 an hour
- Full-time
- Background check
- Private practice
- In-person
- Health insurance
- Dental insurance
Quick Apply
Registration Representative PD
Saddleback Memorial Medical Center —Laguna Hills, CA
- $23 an hour
- 8 hour shift
- Customer service
- Computer literacy
- Medical office experience
- Health insurance
Patient Services Specialist - Radiation Oncology
Providence —Mission Viejo, CA
- $25.00 - $34.41 an hour
- Full-time
- Hospital
- Trade school
- Fair chance
- Paid parental leave
- Paid holidays
4d
Patient Admissions Coordinator - Full time, Night, Onsite
Providence —Laguna Beach, CA
- $25.00 - $34.41 an hour
- Full-time
- Hospital
- Mid-level
- Fair chance
- Paid parental leave
- Paid holidays
4d
Patient Access Representative I - OC
City of Hope —Irvine, CA
- $22.73 - $30.23 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- Clinic
3d
Patient Coordinator (Part-Time)
Orthopaedic Specialty Institute Medical Group of Orange County —Laguna Hills, CA
- $25 an hour
- 8 hour shift
- Surgery
- Computer literacy
- High school diploma or GED
Quick Apply
Patient Transport: Support Services
Hoag Health System —Newport Beach, CA
- Hospital
- BLS Certification
- Basic math
Patient Representative - Full Time
Riverside Medical Clinic —Temescal Valley, CA
- $23.00 - $33.18 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
Unit Secretary
Royale Mission Viejo —Mission Viejo, CA
- Entry level
Quick Apply

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Russian Speaking Call Center Representative

Celebrating Life Community Health Center -
Mission Viejo, CA

Quick Apply

Job Details

Full-time
$24 - $25 an hour
2 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Spanish
Interpersonal skills
English
High school diploma or GED
Driver's License
Russian
Medical records
Attention to detail
Safety standard operating procedures

Full Job Description

The Call Center Representative is the point of initial contact into the Health Center. Handles incoming calls from patients and the public, schedules appointments, makes follow-up calls to patients and provides accurate information. Exchanges pertinent and non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis. Additionally, the Call Center Representative schedules appointments, maintains documentation and records, facilitates the smooth running of the front office, and supports the delivery of quality patient care.

Responsible for calling patients and arranging appointments with their primary
care providers for specific reasons and doing so in a caring and professional manner:

Established patients with chronic conditions in need of a follow up visit, test or treatment that has not been performed;
Patients who have been assigned to CLCHC by a managed care plan but have not been seen by CLCHC within the year;
Patients who have been discharged from the hospital after an inpatient stay within X number of days after discharge;
Patients who have been in the ER within 3 days from the discharge from the ER; and
Patients who have missed medically necessary visits or
Schedule appointments for x-rays, lab visits, vaccinations, etc. as
Update patient information and patient registration
Assist with the referral process.
Attend all required meetings and
Consistently demonstrate and uphold CLCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner.
All other duties as assigned

Special Knowledge, Skills, Abilities and Attributes:

Demonstrated ability to exercise sound judgement and decision making
Ability to communicate clearly and
Ability to plan and be organized.
Ability to work well under pressure, take initiative, be flexible and
Ability to maintain confidentiality of patient information and company records.
Ability to exhibit good interpersonal communications skills
Professional appearance and
Ability to convey a positive and professional image to the public and patients
Demonstrated proficiency in various PC applications, including E-mail, Microsoft
Excel, and Word, Internet and networking
Demonstrated ability to learn EHR and follow instructions in that system
Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules

Working Conditions Normal office environment with:

Occasional walking, reaching with hands and arms, stooping and kneeling
Ability to handle multiple tasks while also being tactful, diplomatic, and
empathetic.
Ability to organize and schedule work effectively.
Ability to communicate effectively and tactfully with staff, managers and other
levels of personnel, in person and on the telephone.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.

QUALIFICATIONS

High school graduate or its equivalency;
Experience in medical front office procedures preferred and knowledge of medical terminology;
Ability to always demonstrate the highest level of performance and behavior standards;
Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients;
Demonstrated attention to detail, ability to multi-task, and flexible;
Knowledge of standard office machines including copier, fax, multi-line telephone, printers, etc.;
Ability to be a team player; support and assist team members.
Bilingual in English/Spanish required.
Prior experience working with underserved populations preferred

SPECIAL REQUIREMENTS

Valid California Driver License and automobile insurance coverage;
Subject to a criminal background check prior to employment; and
TB clearance, to be renewed every year. Annual Influenza.
We offer a dynamic work environment with competitive salaries and benefits. CLCHC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CLCHC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Work Location: In person - Mission Viejo 92691

Pay: $24.00 - $25.00 per hour

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

patient services representative jobs in laguna hills, ca

Russian Speaking Call Center Representative

Dental Office Treatment Coordinator and receptionist

Pediatric Dental Front Desk / Patient Experience Insurance Coordinator

Utilization Review Coordinator

Front Desk Receptionist/ Medical Assistant

Administrative Coordinator - Same Day Care Pav

Administrative Coordinator - Family Resource

Patient Services Specialist - Vascular Diagnostics

Health Unit Coordinator

Patient Care Assistant, Acute Medical Services

Patient Services Specialist

Front Desk Coordinator (Medical Receptionist)

Registration Representative PD

Patient Services Specialist - Radiation Oncology

Patient Admissions Coordinator - Full time, Night, Onsite

Patient Access Representative I - OC

Patient Coordinator (Part-Time)

Patient Transport: Support Services

Patient Representative - Full Time

Unit Secretary

I want to receive the latest job alert for patient services representative in laguna hills, ca

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