Top 118 Call center representative Jobs in Laguna Niguel, Ca

Call Center Representative
Celebrating Life Community Health Center —Mission Viejo, CA
- $24 - $25 an hour
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
7d
Call Center Representative
TaxRise —Irvine, CA
- $24 - $25 an hour
- Overtime
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
Call Center Representative, Part Time
West Coast University, Inc. —Irvine, CA
- $21.43 - $28.95 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
Call Center Agent - Remote
NVISION Eye Centers —Aliso Viejo, CA
- $21 - $25 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
6d
Call Center Representative, Full Time
West Coast University, Inc. —Irvine, CA
- $21.43 - $28.95 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Call Center Representative, Full Time
American Career College —Irvine, CA
- $21.43 - $28.95 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Call Center Sales Agent — Consumer Finance
MB —Newport Beach, CA
- From $20 an hour
- Full-time
- English
- Mid-level
- In-person
Quick Apply
Customer Service Representative Bilingual - Spanish
Sonus Hearing Care Professionals —Westminster, CA
- $18 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Sales & Service Development Representative II
Mutual of Omaha Mortgage —Irvine, CA
- $26 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
6d
Temporary Medicare Telesales Representative (Bilingual Korean)
Clever Care Health Plan —Huntington Beach, CA
- $25 - $29 an hour
- Seasonal
- Hybrid work
- Background check
- Spanish
- HIPAA
Client Escalation Specialist
TaxRise —Irvine, CA
- $26 - $28 an hour
- Overtime
- Background check
- Office
- 3 years
- Paid training
- Health insurance
Quick Apply
11d
Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Huntington Beach, CA
- $20 - $23 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
13d
Customer Relations Sales Representative
Sun Chlorella USA Corp —Irvine, CA
- $18 - $32 an hour
- Full-time
- Spanish
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
13d
Telephone Sales Representative
Kensington Marketing Group —Anaheim, CA
- $17 - $22 an hour
- Full-time
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
NOW HIRING! Tele-Sales and Customer Service Agents Wanted!
Curetax Financial —Irvine, CA
- $68,100 - $225,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
Quick Apply
Credit Verification Representative - Monthly Class Hires
nextSource Connect —Garden Grove, CA
- $22 an hour
- Temporary
- Research
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
CCSB Call Center Representative I
PINNACLE CLAIMS MANAGEMENT INC —Irvine, CA
- $35,288.33 - $45,874.31 a year
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply
3d
On-Site Customer Service Representative - Mission Viejo, CA
Sharecare —Mission Viejo, CA
- $24 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- HIPAA
Call Center Representative
Dr Tattoff Inc —Irvine, CA
- Mid-level
- Organizational skills
- Computer skills
Quick Apply
Associate Customer Relations Representative
Applied Medical —Rancho Santa Margarita, CA
- $24 - $28 an hour
- Full-time
- Microsoft Outlook
- Office
- Bachelor's degree
- Paid holidays
- Health insurance

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Call Center Representative

Celebrating Life Community Health Center -
Mission Viejo, CA

Quick Apply

Job Details

Full-time
$24 - $25 an hour
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Spanish
Customer communication
Interpersonal skills
English
High school diploma or GED
Driver's License
Russian
Medical records
Attention to detail
Safety standard operating procedures

Full Job Description

The Call Center Representative is the point of initial contact into the Health Center. Handles incoming calls from patients and the public, schedules appointments, makes follow-up calls to patients and provides accurate information. Exchanges pertinent and non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis. Additionally, the Call Center Representative schedules appointments, maintains documentation and records, facilitates the smooth running of the front office, and supports the delivery of quality patient care.

Responsible for calling patients and arranging appointments with their primary
care providers for specific reasons and doing so in a caring and professional manner:

Established patients with chronic conditions in need of a follow up visit, test or treatment that has not been performed;
Patients who have been assigned to CLCHC by a managed care plan but have not been seen by CLCHC within the year;
Patients who have been discharged from the hospital after an inpatient stay within X number of days after discharge;
Patients who have been in the ER within 3 days from the discharge from the ER; and
Patients who have missed medically necessary visits or
Schedule appointments for x-rays, lab visits, vaccinations, etc. as
Update patient information and patient registration
Assist with the referral process.
Attend all required meetings and
Consistently demonstrate and uphold CLCHC's principle of providing quality health and human services to the medically underserved and low-income populations in a culturally sensitive manner.
All other duties as assigned

Special Knowledge, Skills, Abilities and Attributes:

Demonstrated ability to exercise sound judgement and decision making
Ability to communicate clearly and
Ability to plan and be organized.
Ability to work well under pressure, take initiative, be flexible and
Ability to maintain confidentiality of patient information and company records.
Ability to exhibit good interpersonal communications skills
Professional appearance and
Ability to convey a positive and professional image to the public and patients
Demonstrated proficiency in various PC applications, including E-mail, Microsoft
Excel, and Word, Internet and networking
Demonstrated ability to learn EHR and follow instructions in that system
Required to know, follow and enforce safe work practices, and be aware of company policies and procedures related to job safety, including safety rules

Working Conditions Normal office environment with:

Occasional walking, reaching with hands and arms, stooping and kneeling
Ability to handle multiple tasks while also being tactful, diplomatic, and
empathetic.
Ability to organize and schedule work effectively.
Ability to communicate effectively and tactfully with staff, managers and other
levels of personnel, in person and on the telephone.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.

QUALIFICATIONS

High school graduate or its equivalency;
Experience in medical front office procedures preferred and knowledge of medical terminology;
Ability to always demonstrate the highest level of performance and behavior standards;
Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients;
Demonstrated attention to detail, ability to multi-task, and flexible;
Knowledge of standard office machines including copier, fax, multi-line telephone, printers, etc.;
Ability to be a team player; support and assist team members.
Bilingual in English/Spanish required.
Prior experience working with underserved populations preferred

SPECIAL REQUIREMENTS

Valid California Driver License and automobile insurance coverage;
Subject to a criminal background check prior to employment; and
TB clearance, to be renewed every year. Annual Influenza.
We offer a dynamic work environment with competitive salaries and benefits. CLCHC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CLCHC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Work Location: In person - Mission Viejo 92691

Pay: $24.00 - $25.00 per hour

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Language:

Russian (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

call center representative jobs in laguna niguel, ca

Call Center Representative

Call Center Representative

Call Center Representative, Part Time

Call Center Agent - Remote

Call Center Representative, Full Time

Call Center Representative, Full Time

Call Center Sales Agent — Consumer Finance

Customer Service Representative Bilingual - Spanish

Sales & Service Development Representative II

Temporary Medicare Telesales Representative (Bilingual Korean)

Client Escalation Specialist

Customer Service Representative (Bilingual Korean)

Customer Relations Sales Representative

Telephone Sales Representative

NOW HIRING! Tele-Sales and Customer Service Agents Wanted!

Credit Verification Representative - Monthly Class Hires

CCSB Call Center Representative I

On-Site Customer Service Representative - Mission Viejo, CA

Call Center Representative

Associate Customer Relations Representative

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