Top 1608 Member services representative Jobs in Laguna Niguel, Ca

Customer Service Representative
Shea Apartment Communities —Aliso Viejo, CA
- $21 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid holidays
- Disability insurance
8d
Member Services Representative
SUPREME FITNESS GROUP —Laguna Niguel, CA
- $16.90 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- 401(k)
In-Office Customer Care/Warranty Representative
Lennar —Irvine, CA
- $34.92 - $39.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Paid parental leave
- Health insurance
5d
Temporary Front Office Services Representative
University of California, Irvine —Irvine, CA
- $25.45 - $36.05 an hour
- Temporary
- Background check
- HIPAA
- English
- Paid holidays
- Health insurance
8d
Customer & Product Support Representative
MarginPoint —Laguna Hills, CA
- Office
- Analysis skills
- Bachelor's degree
Travel Cath Lab RN
Fusion Medical Staffing —Corona, CA
- $2,717 - $3,123 a week
- Full-time
- RN License
- PALS Certification
- Hospital
- Disability insurance
- Health insurance
7d
Early Childhood Education - Teacher Assistant
MEXICAN AMERICAN OPPORTUNITY FOUNDATION —Santa Ana, CA
- $18.50 - $19.15 an hour
- Full-time
- Classroom
- Serving
- Spanish
- Paid jury duty
- 403(b) matching
SO CAL SALES REPRESENTATIVE · FULL-TIME
Beach Cities Construction and Roofing —Lake Forest, CA
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- 5 years
- Residential
- Business development
- Travel reimbursement
- Mileage reimbursement
Quick Apply
5d
Wireless Sales Manager
PRE-US —Irvine, CA
- Full-time
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Sales Support Specialist
ExpiTrans —Rancho Santa Margarita, CA
- From $24 an hour
- Full-time
- Customer service
- Word processing
- Computer literacy
- Health insurance
Quick Apply
Preschool Teacher- Part Time
Boys & Girls Clubs of Huntington Valley —Huntington Beach, CA
- $21 - $28 an hour
- Part-time
- Classroom
- Current TB test
- Preschool
Wireless Sales Manager
PRE-US —Corona, CA
- $21 - $23 an hour
- Full-time
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Service Business Development Center (BDC) Representative
Capistrano Valley Toyota —San Juan Capistrano, CA
- $3,350 - $4,800 a month
- Full-time
- Bilingual
- Background check
- Dealership
- Wellness program
- Paid holidays
Quick Apply
1d
Leasing Consultant LIHTC/Senior Housing - Heritage Villas
Quality Management Group Inc —Mission Viejo, CA
- From $22.66 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Business Development Representative
Beonic —Anaheim, CA
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply
3d
Tax Resolution Specialist
TaxRise —Irvine, CA
- $24 - $26 an hour
- Full-time
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Client Response Specialist - (Intake) - Personal Injury
Sweet James —Newport Beach, CA
- $23 - $28 an hour
- Weekends as needed
- Bilingual
- Background check
- Spanish
- Health savings account
- Health insurance
Quick Apply
Event Sales Representative
Next Target —Orange County, CA
- From $700 a week
- Part-time
- Background check
- Public speaking
- Communication skills
- On-the-job training
- Professional development assistance
Quick Apply
Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Huntington Beach, CA
- $20 - $23 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
Customer Service Representative Bilingual - Spanish
Sonus Hearing Care Professionals —Westminster, CA
- $18 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply

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Customer Service Representative

Shea Apartment Communities -
Aliso Viejo, CA

Apply Now

Job Details

Full-time
$21 - $24 an hour
8 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Newsletters (communication methods)

Full Job Description

Description

The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff. .

The Customer Service Representative, as with all members of the Shea Properties Team, is expected to conduct himself/herself in a manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy. The pay range for this position is $21.00 - $23.00/hour and the Customer Service Representative is also eligible to participate in the office Sales Bonus, Club Shea Program and the discretionary annual bonus plan. JF Shea offers a competitive benefits package including PTO, paid holidays, medical, dental, vision, 401K, disability, life insurance, 35% discounted apartment (based on availability), and cell phone allowance.

Job Duties

Answers telephone calls and efficiently responds to resident inquires. Provides courteous customer service to residents, vendors, and general public.
Completes maintenance work orders and service requests from residents and follows through to ensure completion. Contacts residents at completion of customer service requests to ensure all issues have been resolved satisfactorily.
Coordinates requests from residents to provide specialized services such as picking up mail, watering plants and feeding pets.
Updates and maintains a directory of local services, including schools, shopping, churches, parks, restaurants, transportation, community advents, etc. Provides information to assist residents as requested.
Completes and tracks telephone calls to residents, including follow up calls, welcome calls and apartment work orders.
Maintains a supply of updated brochures with Chamber of Commerce and encourages referrals.
Creates amenities to acknowledge new babies, weddings, and any other special resident highlights as approved and directed by the Community Manager or Assistant Community Manager.
Orders tickets to events, makes restaurant reservations, orders taxis or limousines as requested by resident.
Accepts delivery of packages from UPS, Federal Express, etc. and delivers to apartment as requested by resident.
Provides referral service to outside sources for maid service, car detailers, baby sitters, etc.
Plans, organize and set up resident functions. Attends resident functions to ensure smooth implementation.
Coordinates the preparation of resident event flyers with the marketing department for email and delivery.
Communicate events through vehicles such as activity boards, building link/Action Build and social pages.
Uses computer software to develop newsletters and other communications for distribution to residents and prospective residents.
Assist with maintaining key control in accordance with company policies and procedures for all associates and vendors.
Uses designated computer software, accurately inputs data.
Sources, maintains and develops list of activity vendors (fitness classes, cooking classes, etc.) Measure success of activities through resident surveys.
Develops and maintains relationship with local businesses and vendors.
Purchase and maintain all hospitality supplies within the annual budget.
Reviews websites on a regular basis and retains pertinent articles for resident perusal.
Operates and understands YARDI, Yieldstar, AVID and all other property software.
Assist with tours and leasing apartments when directed to do so by ACM or CM.
Demonstrates the ability to handle resident complaints and direct them to the Asst. Community Manager or Community Manager when appropriate.
Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community.

Technical/Professional Knowledge (Knowledge/Skills, Education, and Experience)

Demonstrates initiative, professionalism, personal awareness, integrity and exercises confidentiality in all areas of his/her performance.
Effective written and oral communication.
Time management and organization skills.
Customer service experience required in at least one of the following industries: property management, hospitality, retail, real estate.
Familiar with Microsoft Office products (Word/Excel/Outlook), Yardi preferred.
High School Diploma or equivalent.

Work Environment

The Customer Service Representative works on-site at an apartment community and interfaces with external/internal customers, residents, and vendors on a regular basis. The position work schedule varies depending on the property. Hours and scheduled varies based on the needs of the community. The position is required to work weekend days (Sat/Sun). However, the Customer Service Representative should be flexible with availability depending on the needs of the property.

Physical Requirements

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer. May be required to lift and/or move up to 25 pounds. Must be able to occasionally drive during the course of work.

Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

EOE/M/F/D/V

Apply Now

Refine Your Search

member services representative jobs in laguna niguel, ca

Customer Service Representative

Member Services Representative

In-Office Customer Care/Warranty Representative

Temporary Front Office Services Representative

Customer & Product Support Representative

Travel Cath Lab RN

Early Childhood Education - Teacher Assistant

SO CAL SALES REPRESENTATIVE · FULL-TIME

Wireless Sales Manager

Sales Support Specialist

Preschool Teacher- Part Time

Wireless Sales Manager

Service Business Development Center (BDC) Representative

Leasing Consultant LIHTC/Senior Housing - Heritage Villas

Business Development Representative

Tax Resolution Specialist

Client Response Specialist - (Intake) - Personal Injury

Event Sales Representative

Customer Service Representative (Bilingual Korean)

Customer Service Representative Bilingual - Spanish

I want to receive the latest job alert for member services representative in laguna niguel, ca

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