Top 155 It technician Jobs in Lake Forest, Ca

Software Support Analyst
Nortridge Software —Foothill Ranch, CA
- $55,000 - $60,000 a year
- 8 hour shift
- Software troubleshooting
- Customer service
- Research
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician – R&D Lab Environment
Buchanan Technologies —Lake Forest, CA
- $62,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Network System Administrator
Lan Wan Enterprise —Irvine, CA
- $25 - $30 an hour
- 8 hour shift
- Background check
- Clean driving record
- English
- Paid holidays
- Health insurance
Quick Apply
10d
Computer Repair Technician (PC & Mac)
More Than a Fix —San Clemente, CA
- $18 - $30 an hour
- Part-time
- Software troubleshooting
- Writing skills
- English
- Paid training
- Health insurance
Quick Apply
Desktop Support Tech
Memorial Health Services —Laguna Hills, CA
- $29.20 - $42.33 an hour
- Full-time
- Windows
- Communication skills
- Entry level
- Health insurance
Helpdesk Technician
Knobbe Martens Olson & Bear LLP —Orange County, CA
- $60,000 - $75,000 a year
- Overtime
- Windows
- Travel
- Communication skills
- Profit sharing
- Paid holidays
10d
Help Desk Technician
Lentegrity —Foothill Ranch, CA
- $27.90 - $30.75 an hour
- Hybrid work
- Mid-level
- Windows
- Communication skills
- Commuter assistance
- Health insurance
Quick Apply
3d
Desktop Support Analyst
University of California, Irvine —Irvine, CA
- $40.90 - $71.21 an hour
- Weekends as needed
- Background check
- Mid-level
- Windows
- Health insurance
- Retirement plan
2d
IT Support Specialist
St. John's Episcopal School —Rancho Santa Margarita, CA
- $60,000 - $68,000 a year
- Weekends as needed
- Background check
- Classroom
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
14h
Help Desk Analyst
Jackson Lewis —Orange County, CA
- $26.70 - $33.40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
Service Desk Analyst
Financial Partners Credit Union —Costa Mesa, CA
- $30 - $42 an hour
- Research
- Mid-level
- Communication skills
Quick Apply
Technician I/II, IT Support
MicroVention, Inc. —Aliso Viejo, CA
- $19.45 - $35.51 an hour
- Microsoft Excel
- Microsoft Outlook
- Neurology
2d
Help Desk Analyst I
Bal Seal Engineering —Lake Forest, CA
- $25 - $31 an hour
- Full-time
- Computer science
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
IT Support Tech
Guardian Tax —Irvine, CA
- $23 - $29 an hour
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
Quick Apply
4d
IT Technician (Field)
Cal Tech Services Inc —Irvine, CA
- $25 - $30 an hour
- Part-time
- Computer science
- Computer Science
- Analysis skills
- Opportunities for advancement
Quick Apply
Technical Desktop Support Irvine CA
KU Telecom LLC —Irvine, CA
- Mid-level
- 3 years
- Ability to sit for extended periods
IT Support Analyst II
CIBD —Orange, CA
- $34 - $38 an hour
- Full-time
- Computer science
- Computer Science
- BLS Certification
- 403(b) matching
- Paid holidays
Quick Apply
Technical Support Specialist
Crowell & Moring —Irvine, CA
- $61,000 - $100,000 a year
- On call
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Data Center Technician 1
DataBank —Irvine, CA
- $28.28 - $30.00 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
INFORMATION SYSTEMS ASSISTANT
GEARY PACIFIC CORPORATION —Anaheim, CA
- $27 - $29 an hour
- Full-time
- Azure
- ERP systems
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply

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it technician jobs near lake forest, ca

Software Support Analyst

Nortridge Software -
Foothill Ranch, CA

Quick Apply

Job Details

Full-time
$55,000 - $60,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Report preparation
Software troubleshooting
Customer service
Loan origination
Microsoft SQL Server
Process improvement
Windows
SQL
Managing clients in a customer support role
Analysis skills
Accounting
Data interpretation
Financial services
Technical Proficiency
Help desk

Full Job Description

Job description

In order to service our growing customer base, we are looking for highly motivated individuals to add to our technical support staff. This position will be part of a highly collaborative, driven team that works closely together to handle client technical support. The Software Support Analyst is the first line in resolving customer issues with our proprietary loan servicing software Nortridge Loan System.

Responsibilities:

· Provide support to our clients through phone, email or portal submission

· Research, diagnose, troubleshoot and identify solutions to resolve customer issues

· Document detailed record of interactions with customer’s reported activities and completed solutions along with any further actions required in the ticket system

· Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

· Increase personal technical knowledge by reading user manuals and training videos

· Collaborate with team members to research and resolve problems

· Perform other related duties as assigned

Requirements and Skills:

· Customer service focus

· Strong analytical and technical skills

· Ability to collect, organize, analyze and disseminate significant amounts of information.

· Collaborative mindset

· Ability to communicate technical information in an accessible manner to non-technical users

· Excellent problem-solving and troubleshooting skills

· Process improvement mindset

· Experience in related software support position is required.

. Experience in loan origination and/or loan servicing is preferred.

· Experience in financial services industry or similar business and/or working knowledge of business concepts like finance and accounting is preferred

. Basic knowledge of SQL, either MS SQL or Oracle is preferred.

. Highly professional, disciplined self-starter, in addition to working independently as well as within a team in an entrepreneurial environment.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Experience:

Help desk: 2 years (Required)
Windows: 2 years (Required)
Software support: 2 years (Required)

Ability to Commute:

Foothill Ranch, CA 92610 (Required)

Ability to Relocate:

Foothill Ranch, CA 92610: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

it technician jobs in lake forest, ca

Software Support Analyst

Desktop Support Technician – R&D Lab Environment

IT Network System Administrator

Computer Repair Technician (PC & Mac)

Desktop Support Tech

Helpdesk Technician

Help Desk Technician

Desktop Support Analyst

IT Support Specialist

Help Desk Analyst

Service Desk Analyst

Technician I/II, IT Support

Help Desk Analyst I

IT Support Tech

IT Technician (Field)

Technical Desktop Support Irvine CA

IT Support Analyst II

Technical Support Specialist

Data Center Technician 1

INFORMATION SYSTEMS ASSISTANT

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