Backwait / Server Assistant – The View Restaurant
Starting Rate: $10.70–$16.00 per hour, based on shift assignment. PLUS tips
Typical Combined Earnings with Tips: Approximately $20.00–$35.00 per hour
Start Your Hospitality Career at The View
You don't need years of fine-dining experience to begin a career in exceptional hospitality.
The View Restaurant at Mirror Lake Inn Resort & Spa is looking for motivated Backwaits / Server Assistants to join our morning and evening dining teams. As an AAA Four Diamond restaurant, The View provides an opportunity to learn professional service standards while working alongside an experienced culinary and dining room team.
We are looking for people with the right attitude first: individuals who are dependable, energetic, personable, eager to learn, and genuinely enjoy helping both guests and teammates.
Restaurant experience is helpful, but it is not required. We are willing to train the right person.
For team members who demonstrate strong performance, reliability, hospitality skills, and leadership potential, this position can also be the beginning of a path toward Server, Bartender, Shift Coordinator, and other Food & Beverage opportunities within the Mirror Lake Inn.
The Position
Our Backwaits are an important part of the guest experience and much more than traditional bussers.
Working alongside our Servers, Hosts, Bartenders, Culinary Team, and Dining Room Leadership, you will learn the rhythm and standards of professional restaurant service while helping ensure that every table receives attentive, polished, and efficient hospitality.
Successful Backwaits learn to anticipate what a guest or Server will need next rather than simply waiting to be asked.
What You'll DoGuest Service & Table Maintenance
· Prepare and reset tables according to The View's service and sanitation standards.
· Maintain tables throughout the guest experience, including water service, clearing, silverware replacement, and general table maintenance.
· Clear plates, glassware, silverware, and other service items efficiently and professionally.
· Assist Servers with food delivery and coordinated course service.
· Help ensure tables and the surrounding dining room remain clean, organized, and guest-ready throughout service.
· Anticipate guest and Server needs and respond proactively whenever possible.
· Interact with guests in a warm, courteous, and professional manner.
· Promptly communicate guest requests or concerns to the appropriate Server or Supervisor.
Supporting the Service Team
· Work closely with Servers, Hosts, Bartenders, Culinary Team members, and Dining Room Leadership.
· Assist with food running and other service needs during busy periods.
· Help maintain an efficient flow of service between the kitchen and dining room.
· Ring in, prepare, and/or deliver room service and takeout orders as assigned.
· Support teammates when needed and contribute to a positive, professional work environment.
Dining Room & Service Station Readiness
· Set up, stock, organize, and maintain service stations.
· Polish and maintain glassware, silverware, and other service equipment.
· Maintain appropriate supplies of linens, tabletop items, and service materials.
· Complete assigned opening, running, and closing side work.
· Maintain cleanliness, sanitation, organization, and safety standards throughout the dining room and service areas.
What We're Looking For
Experience is welcome, but attitude and potential matter just as much.
The strongest candidates will demonstrate:
· A genuine interest in hospitality and providing great service.
· A willingness and enthusiasm to learn.
· A friendly, positive, and professional attitude.
· Reliability, dependability, and a strong work ethic.
· The ability to work as part of a team.
· Attention to detail, cleanliness, organization, and safety.
· The ability to remain calm, focused, and professional during busy service periods.
· Good communication and interpersonal skills.
· The ability to accept coaching and apply feedback.
· A desire to improve and take on additional responsibility.
Previous restaurant, hospitality, food-running, or tray-carrying experience is preferred but not required.
Physical & Scheduling Requirements
This is an active restaurant position. Backwaits must be able to:
· Stand and walk for extended periods throughout a shift.
· Bend, reach, lift, and safely carry trays, dishes, glassware, and restaurant supplies.
· Work efficiently in a fast-paced restaurant environment.
· Maintain professional appearance and composure throughout service.
· Work a flexible schedule that may include mornings, evenings, weekends, and holidays.
Learn. Perform. Grow.
We want this position to be more than simply a job for team members who want to build a career in hospitality.
Backwaits at The View have the opportunity to learn:
· AAA Four Diamond service standards
· Fine-dining table service and etiquette
· Professional food and beverage service
· Menu and ingredient knowledge
· Food and wine service fundamentals
· Guest communication and hospitality
· Restaurant organization and service flow
· Teamwork and communication between the dining room, bar, and kitchen
· The fundamentals necessary to advance into additional Food & Beverage positions
Your Growth Path
Backwait / Server Assistant → Server → Advanced Service & Beverage Opportunities → Shift Coordinator / Leadership Opportunities
Advancement is based on demonstrated performance, reliability, knowledge, professionalism, teamwork, guest service, and the ability to consistently meet The View's service standards.
We actively encourage strong performers to continue developing their skills and pursue additional opportunities within our Food & Beverage team.
Why The View?
Working at The View provides the opportunity to become part of a professional hospitality team while learning standards and skills that can build the foundation for a career in the restaurant and hotel industry.
Whether you already have restaurant experience or are looking for the right place to get started, we are interested in what you can become—not simply what you have done before.
If you are dependable, motivated, enjoy working with people, and want to learn professional hospitality in an AAA Four Diamond restaurant, we would like to meet you.
BENEFITS
· Health Care Plan (Medical, Dental & Vision)
· Retirement Plan (401k)
· Life Insurance (Basic, Voluntary & AD&D)
· Paid Time Off (Vacation)
· Family Leave (Maternity, Paternity)
· Short Term & Long-Term Disability
· Training & Development
· Great pay and work environment
Pay: Up to $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
