Help Desk Technician
Sinai Residences —Boca Raton, FL
- Part-time
- Ability to walk for extended periods
- Mid-level
- Residential
Quick Apply
2d
Monitor Technician, Telemetry, Bethesda East,FT
Baptist Health South Florida —Boynton Beach, FL
- $16.00 - $19.08 an hour
- Full-time
- Computer literacy
- BLS Certification
- No experience needed
- Wellness program
- Health insurance
Garage Door Service Sales Technician (Top Performers Wanted)
Precision Door Service of S. Florida —West Palm Beach, FL
- From $80,000 a year
- Full-time
- Clean driving record
- Customer service
- Driving
- Paid training
- Fuel card
Quick Apply
Customer Service Professional
Price Termite and Pest Control —Jupiter, FL
- From $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Pharmacy Retail Technician 1, Retail Pharmacy - BHE Boynton Beach, $7000 Bonus,FT
Baptist Health South Florida —Boynton Beach, FL
- $18.32 - $23.82 an hour
- Full-time
- Outpatient experience
- High school diploma or GED
- Cleaning
- Tuition reimbursement
9d
Customer Service Associate
Wawa, Inc. —Lake Worth, FL
- $15.50 - $19.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Service Specialist
Verified Number LLc —West Palm Beach, FL
- From $20 an hour
- Part-time
- English
- Office
- Travel
- Paid time off
- Employee discount
Quick Apply
5d
Order Intake I/Customer Service Contact Center Rep (M-F 11a-8p)
Warrior Service Company LLC —Palm Springs, FL
- $20 - $22 an hour
- Weekends as needed
- Background check
- Mid-level
- In-person
- Paid training
- Health insurance
Quick Apply
4d
CUSTOMER SERVICE REP
City of Lake Worth Beach —Lake Worth, FL
- $18.41 an hour
- Full-time
- Bilingual
- Writing skills
- Research
- Paid holidays
- Health insurance
Quick Apply
Order Intake I/Customer Service Contact Center Rep (M-F 8a-5p)
Warrior Service Company LLC —Palm Springs, FL
- $20 - $22 an hour
- Weekends as needed
- Background check
- Mid-level
- In-person
- Paid training
- Health insurance
Quick Apply
2d
Tier 1 Service Desk Technician
PalmTech IT Business Solutions —West Palm Beach, FL
- Overtime
- Computer literacy
- Windows
- Computer networking
- Paid holidays
- Health insurance
Quick Apply
Customer Service Associate FT
Winn-Dixie —Lake Worth, FL
- Full-time
- Background check
- 18 years or older
- Computer literacy
Service - Customer Experience Specialist
WAYNE AKERS FORD —Lake Worth, FL
- Full-time
- Background check
- Dealership
- Computer literacy
- Health insurance
- Dental insurance
Admin Assistant / Customer Service
Safebound —West Palm Beach, FL
- $23 an hour
- Full-time
- Microsoft Excel
- Office
- Microsoft Office
Quick Apply
Hostess/Customer Service
Garden Butcher —West Palm Beach, FL
- $17 - $23 an hour
- 8 hour shift
- In-person
- Communication skills
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Customer Service Representative
Brilliance LLC —Boynton Beach, FL
- $45,000 - $55,000 a year
- Full-time
- Google Workspace
- English
- Office
- Paid holidays
- Health insurance
Quick Apply
Data and Tech Support Specialist
211 Palm Beach —Lantana, FL
- $23.00 - $25.50 an hour
- Weekends as needed
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
Winn-Dixie —Lake Worth, FL
- Background check
- 18 years or older
- Computer literacy
Customer Service Supervisor
Wawa, Inc. —West Palm Beach, FL
- $21.25 - $28.70 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health insurance
6d
Rail Technician West Palm Beach FL Mobility Customer Service
Siemens —West Palm Beach, FL
- $53,448 - $71,910 a year
- Weekends as needed
- Mid-level
- Forklift
- 3 years
- Commuter assistance
- Health savings account

I want to receive the latest job alert for customer service technician in lake worth fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service technician jobs near lake worth fl

Garage Door Technician jobs in West Palm Beach, FL

Customer Service Representative jobs in Jupiter, FL

Customer Service Representative jobs in Lake Worth, FL

Customer Service Representative jobs in Boynton Beach, FL

Helpdesk Technician jobs in Boca Raton, FL

Customer Service Representative jobs in West Palm Beach, FL

Customer Service Supervisor jobs in West Palm Beach, FL

Monitor Technician jobs in Boynton Beach, FL

Administrative Assistant jobs in West Palm Beach, FL

Call Center Representative jobs in Palm Springs, FL

Rail Technician jobs in West Palm Beach, FL

Pharmacy Technician jobs in Boynton Beach, FL

Garage Clothing jobs in Roseville, MN

Garage Clothing jobs in California

Garage Door Technician jobs in Cincinnati, OH

Garage Door Technician jobs in Portland, OR

Garage Door Technician jobs in Kansas

Pharmacy Technician jobs in Charlottesville, VA

Garage Door Technician jobs in Leesburg, FL

Passenger Service Agent jobs in John F. Kennedy International Airport, NY

Help Desk Technician

Sinai Residences -
Boca Raton, FL

Quick Apply

Job Details

Part-time
2 days ago

Qualifications

Desktop computer repair
Mobile device support
IT user and group management
Phone communication
Enterprise software
Laptop (troubleshooting support)
In-person customer service
Hardware maintenance
Application deployment
Printer (troubleshooting support)
Android
Internal employee customer service
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Desktop applications
Microsoft Teams
SharePoint
Technical customer support for office equipment
Hardware management
Productivity software
Desktop administration
Peripheral hardware support
Operating system installation
Ticketing system technical support
Mobile devices
Client interaction via phone calls

Full Job Description

Help Desk Technician

Join Our Team at Sinai Residences!

Schedule: Monday–Friday | 8:30 AM–5:00 PM
Occasional evenings, weekends, or overnight work may be required.

Make a Difference Every Day

Are you passionate about technology and helping others? Are you looking for an opportunity to grow your IT career while making a meaningful impact in the lives of seniors and fellow team members?

If you're ready to join a supportive, mission-driven organization where your work truly matters, we'd love to meet you.

About Sinai Residences

Sinai Residences is Boca Raton's premier five-star senior living community, offering the elegance and sophistication of a luxury resort. Located on the secure, gated 100-acre Jewish Federation campus, Sinai provides an exceptional living experience for residents and an outstanding workplace for employees.

We are proud to have been ranked #1 on Fortune's 2025 Best Workplaces for Aging Services, reflecting our commitment to a people-first culture that provides the tools, training, and support our team members need to succeed and grow.

Why Join Sinai Residences?

At Sinai Residences, you'll become part of a dedicated team committed to delivering exceptional service, compassionate care, and enriching experiences for our residents. You'll have the opportunity to:

Make a meaningful impact every day
Work in a collaborative, supportive environment
Grow your IT skills and career
Support both employees and residents through technology
Enjoy working in an upscale, mission-driven community

Position Summary

The Help Desk Technician provides frontline technical support to employees and residents by troubleshooting hardware, software, networking, telephone, printer, mobile device, and audiovisual equipment issues.

This role is responsible for responding to service requests, documenting and resolving technical issues, preparing and deploying equipment, maintaining asset records, and supporting IT projects and system improvements. The technician delivers courteous, patient, and professional customer service while helping ensure technology remains secure, reliable, and accessible throughout the organization.

This position also partners closely with the IT Director by reporting on technical asset status, monitoring endpoint health, supporting infrastructure improvements, and assisting during emergency situations.

Essential Responsibilities

Serve as the first point of contact for Help Desk support for approximately 400 employees and Sinai residents.
Record, track, troubleshoot, and resolve Help Desk requests, escalating issues or coordinating with vendors as needed.
Diagnose and resolve computer, hardware, software, printer, telephone, network, and connectivity issues.
Provide in-person technical support and user training for staff and residents, including regularly scheduled Resident IT Clinics.
Install, configure, and maintain enterprise software, operating systems, and business applications.
Support desktops, laptops, printers, peripherals, VoIP phones, mobile devices, and audiovisual equipment.
Configure and deploy new computers and technology equipment.
Create and maintain workstation images for efficient deployment.
Administer Microsoft Active Directory and Microsoft 365 user accounts, including Teams, OneDrive, and SharePoint.
Maintain accurate IT asset inventory and documentation.
Monitor endpoint management and remote monitoring systems to proactively identify and resolve issues.
Assist with new system implementations, hardware upgrades, software deployments, patches, and system improvements.
Participate in emergency IT support and business continuity efforts when needed.

Qualifications

Required

3–4 years of Help Desk or end-user IT support experience.
Strong experience supporting Windows enterprise environments.
Experience administering Microsoft 365, including Teams, OneDrive, and SharePoint.
Experience with Active Directory user administration.
Knowledge of Microsoft Office applications and Windows operating systems.
Experience with hardware imaging, deployment, configuration, and troubleshooting.
Experience supporting desktops, laptops, monitors, printers, peripherals, iPhone, and Android devices.
Experience with Help Desk ticketing systems.
Knowledge of print services and user account management.
Strong troubleshooting and problem-solving skills.
Excellent customer service and communication skills with the ability to support both employees and senior residents in person and over the phone.
Exceptional organizational skills, attention to detail, and follow-through.

Preferred

IT certifications such as CompTIA A+, Network+, Microsoft, or equivalent.
Experience working in healthcare, hospitality, or senior living environments.

Our Hospitality Promises

Compassion
We serve our residents, families, and one another with empathy, kindness, and respect.

Diversity
We celebrate the diversity of our community, recognizing that different perspectives make us stronger.

Service
We approach every day with positivity, humility, and a commitment to exceeding expectations.

Teamwork
We succeed together by supporting one another, sharing knowledge, and taking ownership of every challenge we encounter.

Physical Requirements

Ability to stand and walk throughout the workday.
Ability to lift and carry up to 30 pounds independently.
Ability to push and pull carts weighing up to 50 pounds.
Frequent bending, reaching, stooping, and balancing.
Ability to see, hear, and communicate effectively.
May be exposed to cleaning chemicals, communicable illnesses, and other environmental conditions typical of a healthcare or senior living community.

If you're passionate about technology, enjoy helping others, and want to be part of an award-winning organization where your contributions make a real difference, we encourage you to apply today.

Quick Apply

Refine Your Search

customer service technician jobs in lake worth fl

I want to receive the latest job alert for customer service technician in lake worth fl

Related Searches

Explore jobs in more locations

Help Desk Technician

Join Our Team at Sinai Residences!

Make a Difference Every Day

About Sinai Residences

Why Join Sinai Residences?

Position Summary

Essential Responsibilities

Qualifications

Required

Preferred

Our Hospitality Promises

Physical Requirements