Top 103 Case management supervisor Jobs in Lakeland, Fl

INTERVIEWING CLERK OPS - 60932105
The State of Florida —Lakeland, FL
- $16.71 an hour
- Temporary
- Office
- Children
- Computer skills
16h
Chief Case Management & Permanency Officer
Heartland for Children —Bartow, FL
- From $90,000 a year
- Full-time
- Customer service
- Office
- 3 years
- 403(b) matching
- Health savings account
Quick Apply
Case Manager (200031)
Lutheran Services Florida —Winter Haven, FL
- Full-time
- Background check
- Microsoft Excel
- Writing skills
- Paid holidays
- Loan repayment program
Quick Apply
2d
Hospice Admissions Manager RN
Affinity Hospice Management LLC —Tampa, FL
- Full-time
- Mid-level
- Hospice & Palliative Medicine
Quick Apply
4d
EXPERIENCED RN Pediatric Home Care - Urgent Cases | Davenport, FL
Aveanna Healthcare —Haines City, FL
- Part-time
- CPR Certification
- Nursing
- OSHA
Quick Apply
10d
Application Support Supervisor
Polk County Florida —Bartow, FL
- $83,595 - $96,134 a year
- Full-time
- Research
- Mid-level
- 3 years
- Wellness program
- Paid holidays
10d
Case Manager
White Sands Treatment Center of Tampa LLC —Plant City, FL
- $45,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Rehabilitation center
- Disability insurance
- Health insurance
Quick Apply
11d
Site Supervisor
Weiser Security Services, Inc. —Bartow, FL
- Call employer
- Mid-level
- Leadership
Quick Apply
2d
Family Support Specialist II
Polk County Florida —Bartow, FL
- Full-time
- Background check
- English
- Mid-level
8d
Case Manager 1 - Winter Haven
Tri-County Human Services —Winter Haven, FL
- Full-time
- Entry level
Quick Apply
1d
Supervisor, Care Managers
Independent Living Systems —Tampa, FL
- Full-time
- Supervising experience
- Bachelor's degree
- 1 year
Quick Apply
Field Operations Specialist - Human Services Program - Tampa, Florida
The Workforce Group —Tampa, FL
- $30 - $33 an hour
- Weekends as needed
- Background check
- Spanish
- Ability to walk for extended periods
Quick Apply
Adult Targeted Case Manager/Lakeland, FL/356, 493/WD
Peace River Center —Lakeland, FL
- Full-time
- Clean driving record
- Writing skills
- Mid-level
Counselor II - Family Intervention Specialist (Sebring)
Tri-County Human Services —Lakeland, FL
- Full-time
- Addiction Medicine
- Mid-level
- 2 years
Quick Apply
9d
Community Outreach Specialist
Tri-County Human Services —Lakeland, FL
- Full-time
- Background check
- Clean driving record
- Ability to walk for extended periods
Quick Apply
Behavioral Health Screener Specialist PRN - BHS Observation
Lakeland Regional Health —Lakeland, FL
- $34.70 an hour
- PRN
- Psychiatry
- Hospital
- Adults
Case Picker (Mon.-Thurs. 5A-3:30P)
Saddle Creek Logistics Services —Polk City, FL
- Full-time
- Background check
- Pass drug screening
- No experience needed
- Health savings account
- Disability insurance
4d
Counselor III - Jersey Commons Facility, Winter Haven
Tri-County Human Services —Winter Haven, FL
- Full-time
- Addiction Medicine
- 1 year
- Senior level
Quick Apply
3d
Peer Recovery Specialist/Case Manager 1
Tri-County Human Services —Lakeland, FL
- Full-time
- 1 year
- Communication skills
- Entry level
Quick Apply
ADULT PROTECTIVE INVESTIGATOR - 60055809
The State of Florida —Lakeland, FL
- $37,000.08 a year
- Background check
- Military
- Adults
- Opportunities for advancement
3d

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case management supervisor jobs near lakeland, fl

INTERVIEWING CLERK OPS - 60932105

The State of Florida -
Lakeland, FL

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Job Details

Temporary | Part-time
$16.71 an hour
16 hours ago

Qualifications

Customer communication

Full Job Description

Requisition No: 880845

Agency: Children and Families

Working Title: INTERVIEWING CLERK OPS - 60932105

Pay Plan: Temp

Position Number: 60932105

Salary: NTL$16.71

Posting Closing Date: 08/03/2026

Total Compensation Estimator Tool

Interviewing Clerk OPS - Part time.

This position is in Lakeland Office

The primary function of this position is to serve as the “General Interview Clerk” for the Economic Self-Sufficiency (ACCESS) Business Model. The incumbent is expected to complete a variety of clerical tasks to support program goals.

Meets/greets customers and assists customers with the application process (on-line and paper) and navigating through the self-service lobby. Ensures lobby equipment (example: copier, phone, and fax) and forms are operationally available to customers throughout the day. Answers general inquiry questions related to program requirements, application processing, case status, and benefit information. Logs customer into computer based system for data collection and customer service resolution; follows established procedures to escalate complex customer inquiries to ensure resolution. Educates customers on community partners and the benefit/features of my ACCESS Account including account set-up, password resets. Resolves Electronic Benefit Transfer (EBT) ACCESS card issues which includes personal identification number (PIN) unlocks. Assists customers with referrals to other agencies and community resources. Monitors lobby traffic flow and notifies supervisor of any issues. Completes client registration clearances (CRAD) as needed. Conducts abbreviated interviews for the purpose of collecting and updating required information on applicants and recipients and their household members for all public assistance programs. Requests all additional information/verification required to establish or continue eligibility for public assistance programs according to Department procedures. Ensures electronic case records are documented thoroughly and properly as required by Department procedures. Takes appropriate corrective action on identified errors through the quality management system, management evaluation reviews, and quality control reviews.

Reviews all requests for public assistance benefits for basic demographic information and performs a statewide clearance for prior Department contact; reconciles all discrepancies on all household members according to established Department procedures; this may require assisting the customer with the application. Assigns all requests for public assistance benefits to the Economic Self Sufficiency Specialist for eligibility determination according to Department procedures. Manually and electronically assign incoming paper applications

As time permits: Attempts and conducts abbreviated interviews for the purpose of collecting and updating required information on applicants and recipients and their household members for all public assistance programs. Requests all additional information/verification required to establish or continue eligibility for public assistance programs according to Department procedures. Ensures electronic case records are documented thoroughly and properly as required by Department procedures. Takes appropriate corrective action on identified errors through the quality management system, management evaluation reviews, and quality control reviews. Assists customers with referrals to other agencies and community resources.

Processes incoming and out going mail and scanning documents into the appropriate electronic file.

Maintains and develops professional knowledge and skills by participating in supervisory performance conferences, staff meetings, mandatory training, and workshops as assigned or required.

Performs special work assignments and other related work/duties as required or assigned.

Knowledge of the principles and techniques of effective communication; office procedures and practices; basic arithmetic.

Ability to deal with the public in a tactful, courteous and effective manner; speak clearly and correctly; listen effectively; record and evaluate data relating to applicant employment or assistance for health care or community services; understand and apply applicable rules, regulations, policies and procedures relating to applicant employment or assistance for health care or community services; review data for accuracy and completeness; organize and maintain filing systems; perform basic arithmetical calculations; plan, organize and coordinate work assignments; communicate effectively; establish and maintain effective working relationships with others.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:
LAKELAND, FL, US, 33801

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Nearest Major Market: Lakeland

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Refine Your Search

case management supervisor jobs in lakeland, fl

INTERVIEWING CLERK OPS - 60932105

Chief Case Management & Permanency Officer

Case Manager (200031)

Hospice Admissions Manager RN

EXPERIENCED RN Pediatric Home Care - Urgent Cases | Davenport, FL

Application Support Supervisor

Case Manager

Site Supervisor

Family Support Specialist II

Case Manager 1 - Winter Haven

Supervisor, Care Managers

Field Operations Specialist - Human Services Program - Tampa, Florida

Adult Targeted Case Manager/Lakeland, FL/356, 493/WD

Counselor II - Family Intervention Specialist (Sebring)

Community Outreach Specialist

Behavioral Health Screener Specialist PRN - BHS Observation

Case Picker (Mon.-Thurs. 5A-3:30P)

Counselor III - Jersey Commons Facility, Winter Haven

Peer Recovery Specialist/Case Manager 1

ADULT PROTECTIVE INVESTIGATOR - 60055809

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