Top 359 Customer care supervisor Jobs in Lakeland, Fl

INTERVIEWING CLERK OPS - 60932105
The State of Florida —Lakeland, FL
- $16.71 an hour
- Temporary
- Office
- Children
- Computer skills
3d
Barista
Black & Brew —Lakeland, FL
- $16 - $17 an hour
- Part-time
- No education required
- High school diploma or GED
- In-person
- Employee discount
- Flexible schedule
Quick Apply
Online Order Filling Team Supervisor
Walmart —Plant City, FL
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Receptionist
Software Technology Inc —Lakeland, FL
- Basic math
- Office
- Computer skills
Quick Apply
Cafe Shift Supervisor
Black & Brew —Lakeland, FL
- $19.00 - $20.50 an hour
- Part-time
- Hospitality
- No education required
- Mid-level
- Paid time off
- Employee discount
Quick Apply
Associate
Marshalls —Lakeland, FL
- $14.00 - $14.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
7d
Contact Center Representative
Systems Integration, Inc. —Tampa, FL
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Referral Specialist
Central Florida Health Care, Inc. —Winter Haven, FL
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Food/Consumables Team Supervisor
Walmart —Lakeland, FL
- $19 - $32 an hour
- Full-time
- High school
- Merchandising
- Mid-level
- Paid jury duty
- Disability insurance
10d
Service Team Member
Michaels Stores —Lakeland, FL
- Part-time
- Merchandising
- Entry level
- Health insurance
- Dental insurance
Entertainment Team Supervisor
Walmart —Winter Haven, FL
- $19 - $32 an hour
- Full-time
- High school
- Merchandising
- Mid-level
- Paid jury duty
- Disability insurance
8d
Chief Case Management & Permanency Officer
Heartland for Children —Bartow, FL
- From $90,000 a year
- Full-time
- Customer service
- Office
- 3 years
- 403(b) matching
- Health savings account
Quick Apply
GE Service Engineer
Cardiac Imaging, Inc. —Lakeland, FL
- $110,000 - $120,000 a year
- Full-time
- Clean driving record
- Computer literacy
- Writing skills
- Health savings account
- AD&D insurance
Quick Apply
Physical Therapist Home Health
Brooks Rehabilitation —Florida
- Part-time
- BLS Certification
- Physical & Rehabilitation Medicine
- Mid-level
- Travel reimbursement
- Continuing education credits
Quick Apply
Radiologic Technologist up to $10K Bonus
Concentra —Bartow, FL
- Full-time
- CPR Certification
- Microsoft Excel
- Vital signs
- Commuter assistance
- Disability insurance
Supervisor of Respiratory Services Nights
AdventHealth Zephyrhills —Zephyrhills, FL
- $31.55 - $58.69 an hour
- Full-time
- CPR Certification
- Management
- PALS Certification
- Paid parental leave
- Disability insurance
Quick Apply
11d
Funeral Director
Foundation Partners Group —Winter Haven, FL
- Full-time
- Spanish
- Microsoft Excel
- Hospital
- Paid holidays
- Disability insurance
Quick Apply
Medical Quality Improvement Reviewer/CSU/2346/NP
Peace River Center —Bartow, FL
- Full-time
- CPR Certification
- Nursing
- Microsoft Excel
3h
Case Manager (200031)
Lutheran Services Florida —Winter Haven, FL
- Full-time
- Background check
- Microsoft Excel
- Writing skills
- Paid holidays
- Loan repayment program
Quick Apply
5d
Night Pharmacist Full Time
CVS Health Retail Pharmacy —Lakeland, FL
- $63 - $74 an hour
- Weekends as needed
- Doctoral degree
- Mid-level
- Bachelor's degree
Quick Apply

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customer care supervisor jobs near lakeland, fl

INTERVIEWING CLERK OPS - 60932105

The State of Florida -
Lakeland, FL

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Job Details

Temporary | Part-time
$16.71 an hour
3 days ago

Qualifications

Customer communication

Full Job Description

Requisition No: 880845

Agency: Children and Families

Working Title: INTERVIEWING CLERK OPS - 60932105

Pay Plan: Temp

Position Number: 60932105

Salary: NTL$16.71

Posting Closing Date: 08/03/2026

Total Compensation Estimator Tool

Interviewing Clerk OPS - Part time.

This position is in Lakeland Office

The primary function of this position is to serve as the “General Interview Clerk” for the Economic Self-Sufficiency (ACCESS) Business Model. The incumbent is expected to complete a variety of clerical tasks to support program goals.

Meets/greets customers and assists customers with the application process (on-line and paper) and navigating through the self-service lobby. Ensures lobby equipment (example: copier, phone, and fax) and forms are operationally available to customers throughout the day. Answers general inquiry questions related to program requirements, application processing, case status, and benefit information. Logs customer into computer based system for data collection and customer service resolution; follows established procedures to escalate complex customer inquiries to ensure resolution. Educates customers on community partners and the benefit/features of my ACCESS Account including account set-up, password resets. Resolves Electronic Benefit Transfer (EBT) ACCESS card issues which includes personal identification number (PIN) unlocks. Assists customers with referrals to other agencies and community resources. Monitors lobby traffic flow and notifies supervisor of any issues. Completes client registration clearances (CRAD) as needed. Conducts abbreviated interviews for the purpose of collecting and updating required information on applicants and recipients and their household members for all public assistance programs. Requests all additional information/verification required to establish or continue eligibility for public assistance programs according to Department procedures. Ensures electronic case records are documented thoroughly and properly as required by Department procedures. Takes appropriate corrective action on identified errors through the quality management system, management evaluation reviews, and quality control reviews.

Reviews all requests for public assistance benefits for basic demographic information and performs a statewide clearance for prior Department contact; reconciles all discrepancies on all household members according to established Department procedures; this may require assisting the customer with the application. Assigns all requests for public assistance benefits to the Economic Self Sufficiency Specialist for eligibility determination according to Department procedures. Manually and electronically assign incoming paper applications

As time permits: Attempts and conducts abbreviated interviews for the purpose of collecting and updating required information on applicants and recipients and their household members for all public assistance programs. Requests all additional information/verification required to establish or continue eligibility for public assistance programs according to Department procedures. Ensures electronic case records are documented thoroughly and properly as required by Department procedures. Takes appropriate corrective action on identified errors through the quality management system, management evaluation reviews, and quality control reviews. Assists customers with referrals to other agencies and community resources.

Processes incoming and out going mail and scanning documents into the appropriate electronic file.

Maintains and develops professional knowledge and skills by participating in supervisory performance conferences, staff meetings, mandatory training, and workshops as assigned or required.

Performs special work assignments and other related work/duties as required or assigned.

Knowledge of the principles and techniques of effective communication; office procedures and practices; basic arithmetic.

Ability to deal with the public in a tactful, courteous and effective manner; speak clearly and correctly; listen effectively; record and evaluate data relating to applicant employment or assistance for health care or community services; understand and apply applicable rules, regulations, policies and procedures relating to applicant employment or assistance for health care or community services; review data for accuracy and completeness; organize and maintain filing systems; perform basic arithmetical calculations; plan, organize and coordinate work assignments; communicate effectively; establish and maintain effective working relationships with others.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:
LAKELAND, FL, US, 33801

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Nearest Major Market: Lakeland

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customer care supervisor jobs in lakeland, fl

INTERVIEWING CLERK OPS - 60932105

Barista

Online Order Filling Team Supervisor

Receptionist

Cafe Shift Supervisor

Associate

Contact Center Representative

Referral Specialist

Food/Consumables Team Supervisor

Service Team Member

Entertainment Team Supervisor

Chief Case Management & Permanency Officer

GE Service Engineer

Physical Therapist Home Health

Radiologic Technologist up to $10K Bonus

Supervisor of Respiratory Services Nights

Funeral Director

Medical Quality Improvement Reviewer/CSU/2346/NP

Case Manager (200031)

Night Pharmacist Full Time

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