Top 807 Customer specialist Jobs in Lakeland Fl

Accounts Receivable / Billing Specialist
Indian River Transport —Winter Haven, FL
- Full-time
- Mid-level
- Office
- Finance
- Health savings account
- AD&D insurance
Quick Apply
Integrated Care Specialist
Heartland for Children —Bartow, FL
- From $53,000 a year
- Full-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- Adults
- Mid-level
- 403(b) matching
- Health savings account
Quick Apply
Customer Service Agent, Benefits - Lakeland
Publix Super Markets, Inc. —Lakeland, FL
- $20.05 - $27.65 an hour
- Full-time
- Entry level
- Employee stock purchase plan
- Health insurance
6d
Customer Service Agent, Part-time, Benefits - Lakeland
Publix Super Markets, Inc. —Lakeland, FL
- $19.05 - $26.65 an hour
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
6d
(USA) Member Specialist
Sam's Club —Lakeland, FL
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Customer Service Account Specialist I
Polk County Florida —Winter Haven, FL
- $21.32 an hour
- Full-time
- Writing skills
- Administrative experience
- High school diploma or GED
- Wellness program
- Paid holidays
6d
Scheduling Specialist
RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND —Lakeland, FL
- Full-time
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Customer Service Specialist
Cast-Crete USA Inc —Seffner, FL
- $22 - $25 an hour
- Full-time
- Spanish
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist
RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND —Lakeland, FL
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Customer Specialist- 44-2026
Polk County Clerk of Courts —Lakeland, FL
- $16 an hour
- Overtime
- Background check
- Basic math
- Pass drug screening
- Paid time off
18h
Front Counter Staff
Specialist Doctors' Group, LLC —Lakeland, FL
- $14 - $16 an hour
- Full-time
- Private practice
- Computer literacy
- Front desk
- Paid training
- Disability insurance
Quick Apply
Receptionist- North Lakeland
COAST DENTAL —Lakeland, FL
- Dental office
- Organizational skills
- Entry level
Quick Apply
Customer Service Specialist (Healthcare)- Lakeland, FL
GETIX HEALTH —Lakeland, FL
- $16 an hour
- Spanish
- HIPAA
- English
- AD&D insurance
- Disability insurance
Quick Apply
Medicaid Enrollment & Intake Specialist (Onsite) Lakeland, FL
RSi —Lakeland, FL
- $21 - $25 an hour
- Monday to Friday
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
FIU Analyst (Remote)
South State Bank —Winter Haven, FL
- $49,863 - $79,653 a year
- 8 hour shift
- Remote
- Microsoft Excel
- Microsoft Outlook
- 5 years
13d
Billing Specialist
Boulevard Tire —Lakeland, FL
- $19 - $22 an hour
- Full-time
- Pass drug screening
- Accounting
- Communication skills
- Dental insurance
- Paid time off
Quick Apply
Processing Support Specialist, Stockholder Services - Lakeland
Publix Super Markets, Inc. —Lakeland, FL
- $18.35 - $25.35 an hour
- Full-time
- Mid-level
- Office
12d
Receptionist- North Lakeland
Coast Dental and Orthodontics —Lakeland, FL
- Dental office
- Organizational skills
- Entry level
Data Entry Specialist
Talbot House Ministries —Lakeland, FL
- $17 an hour
- Full-time
- Bilingual
- Microsoft Word
- Background check
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service
Lakeland Automall —Lakeland, FL
- From $16 an hour
- Full-time
- Spanish
- Computer literacy
- Office
- Health insurance
- 401(k) matching
Quick Apply

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Accounts Receivable / Billing Specialist

Indian River Transport -
Winter Haven, FL

Quick Apply

Job Details

Full-time

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Spreadsheets
High school diploma or GED
Business
Accounting
Data analysis software

Full Job Description

Indian River Transport, one of the nation’s premier liquid food-grade tank carriers, is seeking an experienced Accounts Receivable / Billing Specialist to join our corporate team in Winter Haven, Florida. In operation since 1974, we provide transportation services throughout the United States, while also offering import/export services between the US, Canada and Mexico. As an established industry leader with a long history of success, our family of transportation professionals is committed to consistently delivering customer satisfaction, developing enduring relationships, achieving sustained organizational growth, and maintaining a company culture based on integrity and mutual respect.

Position Summary
The Accounts Receivable (AR) / Billing Specialist is responsible for timely and accurate invoicing, collections, payment application, and account reconciliation. This role works closely with dispatch, operations, brokers, shippers, and customers to ensure loads are billed correctly, payments are collected promptly, and customer accounts remain current. Common AR responsibilities include invoicing, payment tracking, customer collections, reconciliation, and reporting.

Essential Duties and Responsibilities

Billing & Invoicing

Review completed loads and supporting documentation (Bills of Lading, Proofs of Delivery, rate confirmations, detention and accessorial charges).
Generate accurate customer invoices based on contractual rates and transportation agreements.
Verify load information, fuel surcharges, detention fees, lumper fees, and other accessorial charges before billing.
Submit invoices through customer portals, EDI systems, email, or transportation management systems.
Resolve billing discrepancies and customer billing inquiries.

Accounts Receivable Management

Monitor customer accounts and aging reports.
Apply customer payments and reconcile accounts.
Research and resolve short payments, deductions, and disputed invoices.
Maintain accurate AR records and customer account information.
Prepare weekly and monthly AR reports for management.

Collections

Conduct collection activities on past-due accounts.
Contact customers regarding overdue invoices and negotiate payment arrangements when necessary.
Escalate delinquent accounts according to company policy.
Maintain positive customer relationships while ensuring timely payment collection.

Reconciliation & Reporting

Reconcile customer accounts and cash receipts.
Investigate payment discrepancies and billing errors.
Assist with month-end closing activities and audit requests.
Generate aging reports, collection summaries, and revenue reports.

QualificationsRequired

High school diploma or GED.
2+ years of Accounts Receivable, Billing, or Collections experience.
Experience within trucking, transportation, logistics, freight brokerage, or supply chain preferred.
Proficiency with Microsoft Excel and accounting software.
Strong organizational, analytical, and problem-solving skills.
Excellent customer service and communication abilities.

Preferred

Associate's or Bachelor's degree in Accounting, Finance, Business, or related field.
Experience with transportation management systems preferred
Knowledge of freight billing, accessorial charges, and transportation documentation.

Key Skills

Freight billing
Accounts receivable management
Commercial collections
Account reconciliation
Transportation documentation review
Customer service
Data entry accuracy
Excel reporting and analysis
Time management
Attention to detail

Physical Requirements:

Ability to sit for extended periods of time.

Work Authorization/Security Clearance (if applicable): The company complies with the Immigration Reform and Control Act of 1986, United States Citizenship and Immigration Services (USCIS) by employing only U.S. citizens and non-citizens who are authorized to work in the United States.

EEO Statement: Indian River Transport provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Indian River Transport complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Benefits:

401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer specialist jobs in lakeland fl

Accounts Receivable / Billing Specialist

Integrated Care Specialist

Customer Service Agent, Benefits - Lakeland

Customer Service Agent, Part-time, Benefits - Lakeland

(USA) Member Specialist

Customer Service Account Specialist I

Scheduling Specialist

Customer Service Specialist

Medical Receptionist

Customer Specialist- 44-2026

Front Counter Staff

Receptionist- North Lakeland

Customer Service Specialist (Healthcare)- Lakeland, FL

Medicaid Enrollment & Intake Specialist (Onsite) Lakeland, FL

FIU Analyst (Remote)

Billing Specialist

Processing Support Specialist, Stockholder Services - Lakeland

Receptionist- North Lakeland

Data Entry Specialist

Customer Service

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