Top 406 Customer experience specialist Jobs in Lancaster, Pa

AR Specialist
Clark National Accounts —Lititz, PA
- $55,000 - $70,000 a year
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Wellness program
- Paid parental leave
14d
Customer Contact Specialist
CNH Industrial —New Holland, PA
- $55,725 - $85,445 a year
- Overtime
- Spanish
- English
- Mid-level
- Tuition reimbursement
- Adoption assistance
7d
Customer Service Specialist, Full-tim
Penn Medicine —Lancaster, PA
- HIPAA
- Administrative experience
- High school diploma or GED
- Tuition reimbursement
Quick Apply
11d
Customer Support Specialist
Buckeye Corrugated, Inc. —Lancaster, PA
- Full-time
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Paid holidays
- Health insurance
Customer Support Specialist
Buckeye Corrugated —Lancaster, PA
- Full-time
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Paid holidays
- Disability insurance
Customer Service Specialist- Imaging Service Center (Full Time/Day Shift)
Penn Medicine —Lancaster, PA
- Full-time
- Medical office experience
- Administrative experience
- High school diploma or GED
- Tuition reimbursement
Quick Apply
2d
Technology Support Specialist - Franklin & Marshall College
Franklin & Marshall College —Lancaster, PA
- $52,000 - $56,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
Specialist: Seasonal, Part-time
Apple —Lancaster, PA
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Customer Support Specialist
Shipfusion —York, PA
- $55,000 - $65,000 a year
- Hybrid work
- Mid-level
- Organizational skills
- Warehouse experience
- Health insurance
- Dental insurance
Quick Apply
Marine Mechanic – Outboard & Sterndrive Specialist
Cumberland Marine Repair —York, PA
- $18 - $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Paid holidays
- Paid time off
Quick Apply
Project Manager / Field Specialist
Moonshot Roofing —Lancaster, PA
- $23 - $30 an hour
- Full-time
- Clean driving record
- Construction site
- Mid-level
- Fuel card
- Health insurance
Quick Apply
7d
Suit Specialist – Men's Formalwear
Bavington Clothier —Lancaster, PA
- Part-time
- Merchandising
- Mid-level
- 3 years
Quick Apply
Retail Specialist (Lancaster)
Soccer Post —Lancaster, PA
- Spanish
- English
- High school diploma or GED
- 401(k)
- Employee discount
12d
Territorial Vehicle Acquisition Specialist I (Sales Rep)
webuyanycar.com USA —Lancaster, PA
- From $40,000 a year
- High school diploma or GED
- Driver's License
- Entry level
- Wellness program
- Paid holidays
Quick Apply
Senior Sales Associate and Member Relations Specialist
Club Pilates —Lititz, PA
- $19 - $21 an hour
- Part-time
- Sales
- Customer service
- Mid-level
- 401(k) matching
- Employee discount
Quick Apply
5d
Vaccine Delivery and Support Specialist
Zoetis —Pennsylvania
- Online Application
- Clean driving record
- Mid-level
- Ability to lift 50 pounds
Cabinet Finishing Specialist
Christiana Cabinetry —Atglen, PA
- $22 - $30 an hour
- Overtime
- Microsoft Word
- Customer service
- Computer literacy
- Profit sharing
- Paid holidays
Quick Apply
Automotive Sales Professional
Maguire's Ford of Hershey —Palmyra, PA
- $70,000 - $95,000 a year
- Full-time
- Dealership
- Public speaking
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Recruiting and Training Specialist
Liberty CDJR of Philadelphia —Pennsylvania
- $85,000 - $95,000 a year
- Full-time
- Dealership
- Mid-level
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
7d
Production Systems Specialist
Liberty Personnel Services, Inc, LP88594 —Palmyra, PA
- $60,000 a year
- Email
- Customer service
- Mid-level
- Associate's degree
Quick Apply

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AR Specialist

Clark National Accounts
Lititz, PA

Apply Now

Job Details

$55,000 - $70,000 a year
14 days ago

Benefits

Wellness program
Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Computer operation
Microsoft Outlook
Video conferences (communication methods)
Excel data analysis

Full Job Description

Job Summary

Clark National Accounts is growing and expanding our Accounts Receivable team. We are seeking motivated AR Specialists who want to be part of an exciting transformation of the AR function.

In this role, you will partner with customers and internal teams to manage accounts receivable, resolve payment issues, reduce aging balances, and build strong customer relationships. You'll engage with customers regularly through phone calls and emails. Beyond daily AR activities, you'll help drive process improvements and the adoption of AI-powered solutions as we modernize and strengthen our receivables operations.

This is an excellent opportunity for professionals with AR, collections, credit, or customer account management experience who enjoy problem-solving, continuous improvement, and making a meaningful impact in a growing organization.

Why Join Us?

Be part of a growing company investing in people, technology, and innovation.
Help shape the future of Accounts Receivable through process improvement and AI initiatives.
Collaborate with teams across the organization.
Enjoy opportunities for professional growth and career advancement.

The AR Team is in office 2 days/ week.

Responsibilities

To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Manage collection tasks for overdue invoices, employing independent judgment for optimal actions.
Establish and update customer records.
Reconcile customer accounts to ensure accurate payment application and billing.
Suggest required modifications to customer accounts.
Partner with divisional leaders to coordinate collection procedures, address billing concerns, and drive process enhancement initiatives.
Provide timely and professional responses to customer inquiries.
Maintain and distribute reporting tools for management, offering insights into collection progress and activities.
Negotiate and formalize payment plans with customers as necessary.
Advocate, initiate, and respond to legal measures for accounts as required, including cases involving bankruptcy.
Collaborate with various team members on various transactional matters.
Support additional tasks and assignments as delegated.

Physical Requirements

Work is performed while sitting/standing and interfacing with a personal computer.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires occasional bending, squatting, crawling, climbing, and reaching.
Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Remote Work Qualifications

Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.

Experience

1-3 years of accounts receivable, collections, credit, cash application, or related finance experience is preferred.
We are seeking candidates with hands-on experience managing customer portfolios, collecting outstanding balances, resolving payment disputes, and building strong customer relationships.
Experience supporting change management initiatives, AR transformation efforts, process improvement projects, and the adoption of new tools and technologies, including automation and AI-driven solutions, is highly desirable.
Successful candidates will be adaptable, continuous improvement-minded, and excited to help shape the future of a modern, technology-enabled Accounts Receivable organization.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Strong analytical skills with a proactive, solutions-oriented problem-solving approach.
Excellent organizational and communication skills, both verbal and written.
Customer-focused mindset with a demonstrated commitment to delivering high-quality service.
Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment.
Ability to effectively prioritize and multitask while maintaining attention to detail.
Proficiency in Microsoft Office required, with a strong emphasis on Excel (Outlook, Word, Excel, and PowerPoint).
Experience with Excel functions such as VLOOKUPs and Pivot Tables, and exposure to Power BI, is highly beneficial.

Company Overview

An exclusive marketplace that provides custom business solutions and streamlined distribution for modern multi-unit operators, offering a range of custom solutions designed to meet customer-specific needs.

Benefits

Medical
Vision
Dental
PTO
Paid Maternity Leave
Paid Parental Leave
Life Insurance
Disability
Dependent Care FSA
401(k) matching
Employee Assistance Program
Wellness Incentives
Company Discounts
AT&T & Verizon Discount
Bonus Opportunities
Accident Insurance
Critical Illness Insurance
Adoption Assistance

Available at HQ Locations Only

On-Site Fitness Centers
Dog-friendly Offices

Apply Now

Refine Your Search

customer experience specialist jobs in lancaster, pa

AR Specialist

Customer Contact Specialist

Customer Service Specialist, Full-tim

Customer Support Specialist

Customer Support Specialist

Customer Service Specialist- Imaging Service Center (Full Time/Day Shift)

Technology Support Specialist - Franklin & Marshall College

Specialist: Seasonal, Part-time

Customer Support Specialist

Marine Mechanic – Outboard & Sterndrive Specialist

Project Manager / Field Specialist

Suit Specialist – Men's Formalwear

Retail Specialist (Lancaster)

Territorial Vehicle Acquisition Specialist I (Sales Rep)

Senior Sales Associate and Member Relations Specialist

Vaccine Delivery and Support Specialist

Cabinet Finishing Specialist

Automotive Sales Professional

Recruiting and Training Specialist

Production Systems Specialist

I want to receive the latest job alert for customer experience specialist in lancaster, pa

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Job Summary

Why Join Us?

Responsibilities

Physical Requirements

Remote Work Qualifications

Experience

Education

Desired Traits & Skills

Company Overview

Benefits

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