Top 791 Customer service supervisor Jobs in Lancaster, Pa

Team Lead Production
The Hershey Company —Lancaster, PA
- 12 hour shift
- Mid-level
- 3 years
- Bachelor's degree
Customer Service Manager- Distributors & Key Accounts
Herr Foods Inc. —Nottingham, PA
- Full-time
- Sales
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
11d
Customer Service Rep
ProLogistix —Elizabethtown, PA
- $22.00 - $22.50 an hour
- Monday to Friday
- Sales
- Conflict management
- Communication skills
Quick Apply
3d
Production Supervisor
Advantage Technical —Ephrata, PA
- $80,000 - $85,000 a year
- Overtime
- Mid-level
- Supervising experience
- Mentoring
- Health savings account
- AD&D insurance
Quick Apply
10d
Customer Service Representative - New Holland
PrimeSource Building Products, Inc. —New Holland, PA
- $20 - $24 an hour
- Overtime
- Office
- High school diploma or GED
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Shipfusion —York, PA
- $70,000 - $80,000 a year
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Part Time Package Center Supervisor
UPS —East Petersburg, PA
- Part-time
- Customer service
- Mid-level
- Bachelor's degree
Associate Store Team Leader (Assistant Store Manager) - Lancaster
Whole Foods Market —Lancaster, PA
- $83,200.00 - $109,990.40 a year
- Weekends as needed
- Computer literacy
- Merchandising
- Mid-level
- Store discount
- Health insurance
Customer Service Manager
Hobby Lobby —Lancaster, PA
- $20.15 - $21.15 an hour
- Full-time
- Computer literacy
- Team management
- Computer skills
- Paid holidays
- Disability insurance
11d
Supervisor-Patient Access - Ephrata - Days
Wellspan Health —Ephrata, PA
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Health savings account
- Disability insurance
Online Order Filling Team Supervisor
Walmart —Lancaster, PA
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Customer Service Representative
Lindenmeyr Munroe —Mount Joy, PA
- $55,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Supervisor
DHL —Annville, PA
- $60,000 - $90,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Team management
- Paid holidays
- Health insurance
Quick Apply
Representative, Customer Service L1
ASM Industries —Lancaster, PA
- 8 hour shift
- Word processing
- Basic math
- Mid-level
Quick Apply
7d
Call Center Representative
Orthopedic Associates of Lancaster —Willow Street, PA
- Full-time
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
11d
Front Office Supervisor Comprehensive Care (Full Time/Day Shift)
Penn Medicine —Lancaster, PA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Tuition reimbursement
Quick Apply
11d
Senior Customer Success Manager
Shipfusion —York, PA
- $80,000 - $95,000 a year
- Senior level
- Communication skills
- Teaching
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Manager - Customer Experience
PetSmart —York, PA
- $23.78 - $42.75 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
Customer Service Specialist
Turkey Hill LLC —Conestoga, PA
- Ability to walk for extended periods
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Operations Supervisor - Distribution
DHL —Manchester, PA
- $62,500 - $82,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply

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Team Lead Production

The Hershey Company -
Lancaster, PA

Apply Now

Job Details

Qualifications

Staff supervision
Production data analysis
Team supervision
Employee relationship building
Change management
Productivity software

Full Job Description

Job Location: Lancaster, PA

Please note this is a 12 hour night shift position.

Summary:

The Hershey Company Y&S Lancaster plant is a Non-Union plant producing Licorice Products such as Twizzlers, Nibs, Pull & Peel, and Jolly Rancher Ropes in a high-speed complex environment.

As a Production Supervisor, you will be responsible for the financial planning, as well as directing and managing the activities of hourly production personnel while safely and effectively meeting the needs of their departments / areas in the plant. Additionally, the supervisor is responsible for adhering to the employee handbook, and complying with regulatory requirements, company and plant policies, procedures, and rules in their area of responsibility. To be considered, you must also be flexible for all shifts, and weekend work.

In addition, the Production Supervisor will:

With minimal direction and input from senior leadership, propose, plan, and execute projects to eliminate the root cause of manufacturing problems
Independently execute projects of high complexity which have a large impact on the on the company's current and/or future business interests. Projects may relate to any aspect of the business – people, procedures, policies, finances, equipment, processes and/or products
Be responsible for the financial planning, as well as directing and managing the activities of hourly production personnel while safely and effectively meeting the needs of their department

Responsibilities:

Ensure that the area of responsibility supports all plant goals daily and weekly reviewing results with staff
Coordinate and administer daily interaction between the assigned area of responsibility and all other departments in the plant. This would include peers across shifts.
Ensure that personnel have proper qualifications, are properly trained, and motivated to work productively both as part of a team and individually
Ensure compliance with established standards in the areas of food quality & safety and employee safety. Identify and implement opportunities for improvement.
Ensure compliance with administrative and reporting procedures while complying with overtime and provisions of the handbook
Coordinate labor staffing on a daily basis in coherence with budgeted staffing
Document notification requests in SAP PM. Follow-up and prioritize with maintenance and other shifts.
Input data into SAP, check QA documentation, and verify employee time cards
Analyze information and follow-up on exceptions and opportunities
Foster a continuous improvement mindset, elevating new ideas (both your own and those of your employees), and executing plans to positively impact the plant operations and goals

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:

Excellent people and leadership skills
Strong change management skills, driving and implementing change to optimize the business focusing on safety, quality and costs
Strong written and verbal communication skills
Problem solving and decision-making abilities
Ability to work with and relate to all levels of personnel
Ability to read/interpret production performance reports

Minimum Education and Experience Requirements:

Bachelor’s degree preferred
Minimum of 3 years of experience in manufacturing or in a high speed, complex environment required
Experience with Microsoft Office Suite required
Minimum of 1 year in a supervisory capacity preferred
Food manufacturing experience preferred
SAP experience preferred

#IND

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.

You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.

To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to [email protected]. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.

#LI-RS1
#LI-Onsite

Apply Now

Refine Your Search

customer service supervisor jobs in lancaster, pa

Team Lead Production

Customer Service Manager- Distributors & Key Accounts

Customer Service Rep

Production Supervisor

Customer Service Representative - New Holland

Customer Success Manager

Part Time Package Center Supervisor

Associate Store Team Leader (Assistant Store Manager) - Lancaster

Customer Service Manager

Supervisor-Patient Access - Ephrata - Days

Online Order Filling Team Supervisor

Customer Service Representative

Customer Service Supervisor

Representative, Customer Service L1

Call Center Representative

Front Office Supervisor Comprehensive Care (Full Time/Day Shift)

Senior Customer Success Manager

Assistant Store Manager - Customer Experience

Customer Service Specialist

Operations Supervisor - Distribution

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