Top 287 Technical support representative Jobs in Lancaster, Tx

Project Administrator
Emprove Practice Solutions —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- Health savings account
- Health insurance
Quick Apply
Sales Representative for a 503B Sterile Compounding Manufacturer calling on Hospitals
Assure Infusion —Dallas, TX
- $75,000 - $90,000 a year
- Full-time
- Background check
- Hospital
- Mid-level
- Health insurance
- Paid time off
Quick Apply
5d
Technical Support Representative
Sonic Internet + Phone —Dallas, TX
- From $20 an hour
- Remote
- Spanish
- Research
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Technical Support Representative – Electric Power
Caterpillar —Irving, TX
- $112,710 - $169,060 a year
- Full-time
- Background check
- Up to 50% travel
- Engineering
- Health savings account
- Paid holidays
5d
MedTech Device Software Support - MS Win10 - Remote
IQVIA —Dallas, TX
- $27 - $30 an hour
- Part-time
- Remote
- Current TB test
- Hospital
- Military
Inbound Call Center Representative
Brandforge Tech —Dallas, TX
- $20 - $30 an hour
- Weekends as needed
- Sales
- Administrative experience
- Typing
- Paid training
- Health insurance
Quick Apply
Technician - IT Service Desk
Sunoco LP —Dallas, TX
- Full-time
- Office
- Windows
- High school diploma or GED
Quick Apply
1d
Call Center Representative (Remote)
Safari Sports USA —Dallas, TX
- $10 - $15 an hour
- Contract
- Remote
- Microsoft Excel
- English
- Organizational skills
- Work from home
Quick Apply
5d
IT Helpdesk Support
City IT —Dallas, TX
- Online Application
- Microsoft Word
- Research
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Dedicated Airline Technical Representative
Honeywell Aerospace —Dallas, TX
- Full-time
- Mid-level
4d
Member Service Representative - Support Services
Advancial Federal Credit Union —Irving, TX
- $20 - $25 an hour
- Full-time
- Hybrid work
- Trade school
- Computer skills
- 1 year
- 401(k)
- Life insurance
Quick Apply
Support Engineer, IT
Houlihan Lokey —Dallas, TX
- $87,000 - $110,000 a year
- Full-time
- 6 years
- Bachelor of Science
- Mid-level
Customer Service Representative - Technical
Disabled Veteran Solutions —Garland, TX
- From $18.92 a week
- Extended hours
- Remote
- Background check
- Computer literacy
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
14d
Technical Call Center, Medical Technologist
Abbott Laboratories —Irving, TX
- $55,300 - $110,700 a year
- Full-time
- Mid-level
- 3 years
- Travel
- Health insurance
- Tuition reimbursement
6d
Help Desk Analyst L2
Zones —Dallas, TX
- Up to $33.65 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Quick Apply
Customer Guide Engagement Specialist
Guidehealth —Dallas, TX
- $20 - $22 an hour
- Full-time
- Remote
- HIPAA
- English
- Research
- Paid parental leave
- Disability insurance
Technical Support Representative
Gemini Industries —Grand Prairie, TX
- Full-time
- Background check
- 5 years
- Writing skills
- Paid parental leave
- Health insurance
Quick Apply
Advisor Support Representative
Altruist Corp —Dallas, TX
- $54,000 - $85,000 a year
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid parental leave
- Health insurance
Technology - Systems Support Specialist II
Waxahachie Independent School District —Waxahachie, TX
- $25.50 - $30.57 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
12d
Service Desk Technician
McCalla Raymer Leibert Pierce LLP —Irving, TX
- $24 - $34 an hour
- On call
- Hybrid work
- Research
- Mid-level
- Windows
Quick Apply
12d

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Project Administrator

Emprove Practice Solutions
Dallas, TX

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Excel
Microsoft Outlook
Spreadsheets
Medical office experience
Practice management software
eClinicalWorks
Clinical staff training
Bachelor's degree
IT experience within healthcare
Clinical training
Project management experience in healthcare
Technical skills instruction
Technical training
Laboratory information systems (LIS)

Full Job Description

Project Administrator / IT Technician

Purpose: The Project Administrator is responsible for assisting in the planning, coordinating, and executing the onboarding process for new physicians joining the organization. This role serves as a technical trainer for onboarding new company locations and physicians, with a focus on the post go-live education and guidance. The Project Administrator ensures onsite training and technical support to include, but not limited to EcW training, Web2Med data entry, Orchard Lab Framework, facilitating system access, and supporting operational readiness.

This position will also provide front-line technical support for clinical and administrative staff within the office setting. This role assists with troubleshooting computer hardware, software, network connectivity, and clinical systems to ensure smooth daily operations. The technician serves as the first point of contact for IT issues and supports the implementation and maintenance of office technology, including EHR/EMR applications, practice management software, and medical devices that connect to the network.

This position requires strong project management skills, excellent communication, and hands-on experience in medical office operations and electronic health records. The Project Administrator will travel across the DFW area to provide onsite support and training as needed.

Duties and Responsibilities:

Provider Onboarding Leadership

· Serve as the primary point of contact for post go live questions, concerns, etc.

· Provide onsite subject matter expert guidance to the physician and accompanying clinical team members.

Location Onboarding & Launch Support

· Once a new location is approved and ready for build-out, coordinate and lead operational onboarding components as directed by the Physician Manager, Director of Operations, or onboarding physician.

· Assist Information Technology Team in clinic readiness by confirming equipment setup, EHR access, technology connections, and workflow alignment.

· Conduct onsite technical training for staff supporting new clinic openings or expansions.

· Assist in coordinating post go-live period, by addressing operational questions, resolve arising stop-gaps, and assisting in clinical or financial data entry as needed.

Training & Systems Support

· Provide onsite EHR training for all incoming providers and support staff.

· Deliver hands-on training for clinical and administrative workflows, including scheduling, documentation, billing processes, and patient communication tools.

· Assist with system optimization and troubleshooting during onboarding.

· Orchard experience preferred; ability to support lab workflow training is a plus.

· Contribute to the overall understanding and training to applications and programs under the purview of the physician and associated stakeholders.

Project Management & Communication

· Track onboarding milestones and provide regular updates to leadership and key stakeholders.

· Maintain strong documentation of onboarding processes, timelines, and process improvements.

· Ensure all onboarding materials remain current and standardized across all locations.

· All other duties as assigned.

Travel & Onsite Support

· Travel throughout the DFW metroplex to support onsite training, onboarding sessions, and clinic go-live needs.

· Provide in-person support during the provider’s initial weeks at the clinic.

· Provide virtual or in-person technical support to current staff, physicians, and relevant stakeholders.

Experience and Qualifications Required:

Qualifications Required

· Minimum 3 years of experience in a medical office, healthcare operations, or provider support role.

· Expert Level eClinicalWorks (eCW) knowledge and experience is required.

· Familiarity with practice management software and the ability to independently learn new systems.

· Excellent project management, organizational, and communication skills.

· Ability to train providers and staff both one-on-one and in group settings.

· Ability and willingness to travel throughout the Dallas–Fort Worth area.

· Strong problem-solving skills and ability to work independently.

· Strong grasp of MSFT products including outlook and excel.

Preferred

· Experience with Orchard or other lab information systems.

· Experience onboarding providers or supporting clinical operations across multiple locations.

· Experience in a multi-site medical practice or healthcare services organization.

Personal Attributes:

· Service Disposition – Projecting service-oriented professionalism geared always toward providing an excellent experience and great support for both internal team members and external patients.

· Flexibility/Adaptability – Maintaining effectiveness in varying situations and with different tasks, responsibilities, and people.

· Detail Orientation – Working on tasks requiring great attention to details while quickly driving to conclusion.

· Drive for Results – Steadfastly pushing self and others for results on what is important.

Reporting Structure

This position reports directly to the Director of Operations or leader designated by Emprove Practice Solutions.

Works collaboratively with PHP practice leadership, clinic managers, IT support, HR, credentialing, and administrative teams.

Work Environment

Combination of onsite clinic environments and administrative office settings.
Travel across the DFW area is required. Infrequent travel to Austin may be necessary
Occasionally early morning or after-hours support during go-live periods may be needed.
Position is based in downtown Dallas with paid parking included.

FLSA Status: Non-exempt

Employment at Emprove Practice Solutions is “employment-at-will”. Employment-at-will is a legal doctrine that states that an employment relationship may be terminated by the employer or employee at any time for any reason (cause) or no reason at all (no cause). No employee or Company representative, other than a majority vote of the Physician Partners, has the authority to change the at-will employment relationship. Emprove Practice Solutions believes that all people are entitled to equal employment opportunity. We follow state and federal laws prohibiting discrimination in hiring and employment. We do not discriminate against employees or applicants in violation of those laws.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

License/Certification:

eCW Certification (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support representative jobs in lancaster, tx

Project Administrator

Sales Representative for a 503B Sterile Compounding Manufacturer calling on Hospitals

Technical Support Representative

Technical Support Representative – Electric Power

MedTech Device Software Support - MS Win10 - Remote

Inbound Call Center Representative

Technician - IT Service Desk

Call Center Representative (Remote)

IT Helpdesk Support

Dedicated Airline Technical Representative

Member Service Representative - Support Services

Support Engineer, IT

Customer Service Representative - Technical

Technical Call Center, Medical Technologist

Help Desk Analyst L2

Customer Guide Engagement Specialist

Technical Support Representative

Advisor Support Representative

Technology - Systems Support Specialist II

Service Desk Technician

I want to receive the latest job alert for technical support representative in lancaster, tx

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