Top 161 client associate Jobs in lancaster pa

Client Support Manager
Tait —Lititz, PA
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
8d
Direct Sales Associate
Trinity Solar —Lancaster, PA
- $100,000 - $250,000 a year
- No experience needed
- Driver's License
- Reliable transportation
- Paid training
- Health insurance
Quick Apply
Direct Sales Associate
Trinity Solar —Lebanon, PA
- $100,000 - $250,000 a year
- No experience needed
- Driver's License
- Reliable transportation
- Paid training
- Health insurance
Quick Apply
Direct Sales Associate
Trinity Solar —York, PA
- $100,000 - $250,000 a year
- No experience needed
- Driver's License
- Reliable transportation
- Paid training
- Health insurance
Quick Apply
Spa Sales Associate
Hand & Stone Massage and Facial Spa Lancaster —Lancaster, PA
- $14 - $16 an hour
- Weekends as needed
- 18 years or older
- Sales
- Customer service
- Paid time off
- Employee discount
Quick Apply
2h
Sales Associate III
Coach —Lancaster, PA
- $15.00 - $19.50 an hour
- Part-time
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
GUEST SERVICE ASSOCIATE
European Wax Center —Lancaster, PA
- $14 - $25 an hour
- Part-time
- Ability to lift 50 pounds
- Ability to sit for extended periods
- Computer skills
Quick Apply
Part-Time Retail Sales Associate
KOHLS —Lancaster, PA
- From $14 an hour
- Part-time
- Writing skills
- 16+ years old
- Communication skills
Sales Associate
Orangetheory - Franchise #0201 —Lancaster, PA
- $12 - $15 an hour
- Part-time
- Communication skills
- Marketing
- Entry level
- Paid training
Quick Apply
Client Specialist
Talbots —Lancaster, PA
- Part-time
- Organizational skills
- Computer skills
- Communication skills
- Store discount
- Referral program
Quick Apply
Associate / Counsel: Full Time – Experienced - Hybrid
Robson and Robson P.C. —Lancaster, PA
- $150,000 - $175,000 a year
- Full-time
- Hybrid work
- US work authorization
- Senior level
- 10 years
- Health insurance
- Dental insurance
Quick Apply
6d
Associate Director of Program Services - Service Dog Organization
Canine Partners for Life —Cochranville, PA
- $45,000 - $50,000 a year
- Overtime
- Management
- Working with individuals with disabilities
- Public speaking
- Health insurance
- Dental insurance
Quick Apply
Parts Sales Associate
Kemper Equipment —Honey Brook, PA
- $19 - $22 an hour
- Full-time
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Associate Attorney
Mazoogi Staffing and Recruiting —Lancaster, PA
- $90,000 - $160,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
Quick Apply
1d
Damper Production Associate
REM Staffing, Inc. —Manheim, PA
- $19 - $20 an hour
- Overtime
- English
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
1d
Associate Director Biostatistics
Penfield Search Partners —Pennsylvania
- 7 years
- English
- Office
Quick Apply
Customer Service Representative - Community Banking
Bank of Bird-in-Hand —Manheim, PA
- $17.98 - $22.00 an hour
- Computer literacy
- Research
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Retail Sales Associate
Swatch Group —Lancaster, PA
- Weekends as needed
- Bilingual
- Computer literacy
- Merchandising
- Paid holidays
- Disability insurance
Quick Apply
Associate Attorney
Guardian —Pennsylvania
- $65,000 - $75,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
2d
Sales Associate - PT
GNC Holdings LLC —Lititz, PA
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Computer literacy
- Store discount
- Paid holidays
Quick Apply

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Client Support Manager

Tait -
Lititz, PA

Apply Now

Job Details

Full-time
8 days ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Customer communication
High school diploma or GED
Customer support ticket management
Customer support
Managing projects
CRM system proficiency
Productivity software
Personal Protective Equipment (PPE)
Logistics planning
Ticketing system technical support

Full Job Description

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

The Support Manager provide courteous, professional, prompt, exceptional service, and support to TAIT’s diverse clientele. As a Support Manager, you are accountable for collaborating with various departments and teams to develop the right solutions to customer concerns. The work involves considerable client contact with an emphasis on providing support tailor-made to the client’s system sustainment and vision. Support Managers work with clients on, but are not limited to, arranging site inspections and visits, part repairs, part ordering, and assisting with the management of clients' support agreements.

Essential Responsibilities / Accountabilities

Maintain customer relationships while advocating on behalf of the customer and the TAIT company.
Provide feedback from customers on product quality and features.
Follow TAIT QHSE and global Service & Support policies and procedures.
Maintain client relationships ensuring clients are satisfied with the services provided.
Manage and exceed client expectations to agree on clear scope, schedule, and contract.
Ensure that support tickets are kept out of breach through professional, clear, concise information for both internal and external use.
Manage site teams, negotiate changes and variations where applicable ensuring that the project is executed in a timely, cost-effective, profitable, and professional manner.
Collaboration with the technical integration teams and project teams in the TAIT organization to help exceed the client needs.
Manage and schedule resources in collaboration with resource management teams.
Work proactively, taking the initiative where necessary and with minimum supervision.
Identify, source, and supply spare and replacements parts in partnership with other TAIT departments.
Structure and process qualitative and quantitative data and draw insightful conclusion from it in a timely manner.
Work within a global team of technical support professionals delivering the best in support services to our clients.
Visit sites and meet with clients to maintain relationships and develop new ones when required.
Demonstrate continuous diplomatic effort to improve operations, streamline work processes and work cooperatively with other departments.
Adhere to all company safety policies and procedures.
Attend meetings, seminars, and training sessions as required.
Perform assigned duties according to the policies and expectations prescribed by the company.

To perform this position successfully, each essential responsibility/accountability must be fulfilled satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the responsibilities and accountabilities outlined above.
Other duties may be assigned to meet business needs.

Behavioral Competencies

Team Leadership: Ability to lead and motivate a team to achieve departmental goals.
Communication: Strong communication skills for effective team collaboration and reporting.
Problem-Solving: Proficiency in identifying and addressing issues within the team or department.
Performance Management: Skill in setting clear performance expectations and providing feedback.
Time Management: Effective time and resource management to meet deadlines and objectives.
Adaptability: Ability to adapt to changing priorities and work environments.
Delegation: Skill in delegating tasks and responsibilities to team members.
Conflict Resolution: Managing conflicts within the team and fostering a positive work environment.
Decision-Making: Sound decision-making skills within the scope of the team or department.
Customer Focus: Ensuring products or services meet customer needs and expectations.

Minimum Qualifications

HS Diploma or G.E.D. equivalent; Associates or Bachelors degree preferred
5+ years experience working in a customer support or management role preferably in the entertainment industry.
Experience planning projects with complex logistics and hard deadlines.
Proficiency in MS Office Suite.
Familiarity with Enterprise Resource Planning (ERP) system (e.g. Epicor) and customer service ticketing service platform(s) (e.g. Salesforce)
Proficient in written and verbal communication skills with a level of honesty and integrity
Strong willingness to work hard and sometimes outside of normal business hours to get the job done.
Comfortable providing feedback from customers on product quality and features to internal stakeholders

Working Conditions and Physical Effort

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee regularly operates a computer, including typing, using a mouse or keyboard, and viewing the screen for extended periods. While the role does not require regular lifting or physical exertion, there may be occasional onboarding programs or training opportunities that create opportunities for more exposure to physical tasks or new environments (sites, venues, etc.).

Work conditions of the role are:

Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises.
Work environment involves some exposure to hazards or physical risks which require following basic safety precautions.
Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes, safety glasses, reflective vest, ear plugs, safety toed shoes, and other PPE as required by the location.

TAIT Benefits:

Competitive medical, dental, and vision insurance plans
Health Savings Account (HSA) with employer contributions (HDHP plans)
Flexible Spending Accounts (Medical & Dependent Care)
Employer-paid life insurance with optional supplemental coverage
Employer-paid Short-term with optional long-term disability insurance
401(k) retirement plan with company match
Paid parental leave
Employee Assistance Program (EAP)
Wellness stipends
Voluntary benefits (e.g., accident, critical illness)
Paid vacation and 12 holidays

#LI-AW1TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

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Refine Your Search

client associate jobs in lancaster pa

Client Support Manager

Direct Sales Associate

Direct Sales Associate

Direct Sales Associate

Spa Sales Associate

Sales Associate III

GUEST SERVICE ASSOCIATE

Part-Time Retail Sales Associate

Sales Associate

Client Specialist

Associate / Counsel: Full Time – Experienced - Hybrid

Associate Director of Program Services - Service Dog Organization

Parts Sales Associate

Associate Attorney

Damper Production Associate

Associate Director Biostatistics

Customer Service Representative - Community Banking

Retail Sales Associate

Associate Attorney

Sales Associate - PT

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