Top 1528 Guest services Jobs in Lancaster Pa

Manager - Front Desk
Eden Resort & Suites —Lancaster, PA
- $62,000 - $70,000 a year
- Full-time
- Mid-level
- Team management
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Guest Services Representative/Part Time/ Days
Penn Medicine —Lancaster, PA
- Part-time
- Computer literacy
- High school diploma or GED
- Pre-employment physical examination
- Tuition reimbursement
Quick Apply
6d
Sales Associate - Spirit
Spirit Halloween —Lancaster, PA
- $11.80 - $12.00 an hour
- Seasonal
- Merchandising
- Ability to lift 50 pounds
- Cleaning
Front Desk Agent
Eden Resort & Suites —Lancaster, PA
- $16.50 an hour
- Weekends as needed
- Ability to sit for extended periods
- 1 year
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Front Desk Clerk
Equity LifeStyle Properties —Lancaster, PA
- Full-time
- Computer literacy
- No high school diploma
- High school diploma or GED
- Paid holidays
- Health insurance
Front Desk Associate
Hotel- Fairfield Inn & Suites by Marriott at the Outlets —Lancaster, PA
- $14 - $17 an hour
- Part-time
- Hotel
- US work authorization
- Front desk
- Paid time off
- Employee discount
Quick Apply
Housekeeping Inspector
Confidential —Mount Joy, PA
- From $16 an hour
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
Line Cook II - Smokehouse BBQ and Brews
Thomas E. Strauss Inc. —Bird in Hand, PA
- Weekends as needed
- 18 years or older
- High school diploma or GED
- Ability to lift 25 pounds
- Referral program
Lifeguard
Lancaster Country Club —Lancaster, PA
- $14 - $15 an hour
- Part-time
- Background check
- CPR Certification
- First Aid Certification
- Employee assistance program
- Referral program
Quick Apply
Dog Daycare Supervisor
Canine Country Club Inc —Manheim, PA
- From $17 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
- Paid training
- Paid holidays
Quick Apply
Room Attendant/Housekeeping - AmishView Inn & Suites
Thomas E. Strauss Inc. —Bird in Hand, PA
- Weekends as needed
- Hotel
- Reliable transportation
- Entry level
- Referral program
Front Desk Manager/Receptionist
Lancaster Travel Places LLC —Smoketown, PA
- Up to $30,000 a year
- Weekends as needed
- Hospitality
- Microsoft Excel
- Customer service
Quick Apply
Cafe Attendant
Bird-in-Hand Bakery & Cafe —Bird in Hand, PA
- $14 - $17 an hour
- Part-time
- Serving
- Customer service
- Food service experience
- Paid time off
- Employee discount
Quick Apply
Registered Nurse (RN) - 7a-7:30p and 7p-7:30a
Lancaster Behavioral Health Hospital —Lancaster, PA
- $32 - $50 an hour
- Overtime
- Background check
- Nursing
- Psychiatry
- Continuing education credits
- Health insurance
Quick Apply
6d
Line Cook
LongHorn Steakhouse —Lancaster, PA
- Full-time
- Entry level
- Kitchen
Host
Brickerville House Family Restaurant —Lititz, PA
- $13 - $14 an hour
- Part-time
- Casual dining restaurant
- In-person
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Hotel General Manager
Confidential —Hershey, PA
- $80,000 a year
- Full-time
- Bilingual
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
coustomer service counter help
Pasquale's Italian Restaurant & Pizzeria —Lancaster, PA
- $14 - $18 an hour
- Part-time
- Customer service
- Quick service & fast food restaurant
- In-person
- Paid training
- Tuition reimbursement
Quick Apply
Server/Cocktail Server
Tobias S Frogg —Lancaster, PA
- $2.83 an hour
- Part-time
- Serving
- Customer service
- High school diploma or GED
- Employee discount
- Flexible schedule
Quick Apply
Kennel Manager- Service Dog Non Profit
Canine Partners for Life —Cochranville, PA
- $19 - $21 an hour
- Extended hours
- Word processing
- Writing skills
- Public speaking
- Paid training
- Health insurance
Quick Apply

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guest services jobs near lancaster pa

Manager - Front Desk

Eden Resort & Suites -
Lancaster, PA

Quick Apply

Job Details

Full-time
$62,000 - $70,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Operational analysis
Fiscal management
Operations management
Greeting customers
Managing hospitality teams
Mid-level
Team development
Compliance management
Team management
Hospitality industry experience
Staff policy implementation
Mentoring
Leading team collaboration initiatives
Talent career development
Customer satisfaction improvement
Managing hospitality operations budgets
Leadership
Organizational budget management

Full Job Description

Join the Eden Resort & Suites as a Manager - Front Desk and become a pivotal part of our hospitality team. At Eden Resort, our mission is to care deeply for our guests and each other, creating memorable experiences and a welcoming environment. You'll lead a team dedicated to excellence, ensuring every guest interaction reflects our commitment to service and quality. With over 50 years of history, we blend tradition and innovation, offering you the chance to grow professionally while making a difference.

As a manager, you'll oversee front desk operations, mentor staff, and enhance guest satisfaction. We believe in nurturing talent and fostering a sense of ownership, so you'll have ample opportunity for career development. Enjoy a competitive benefits package that includes employee discounts, an assistance program, and more, depending on your full-time status. If you're ready to bring your passion for hospitality to a place that values care and collaboration, let's do great things together at Eden Resort & Suites.

Compensation:

$62,000 - $70,000 yearly DOE

Responsibilities:

Lead and inspire the front desk team to deliver exceptional guest service, ensuring every interaction is warm and welcoming.
Oversee daily front desk operations, maintaining a smooth and efficient workflow that enhances guest satisfaction.
Mentor and develop team members, fostering a culture of growth, collaboration, and excellence.
Implement and uphold company policies and procedures, ensuring compliance and consistency across all front desk activities.
Collaborate with other departments to address guest needs promptly, creating seamless experiences that exceed expectations.
Monitor and manage front desk budgets, optimizing resources while maintaining high service standards.
Analyze guest feedback and operational data to identify opportunities for improvement and innovation in service delivery.

Qualifications:

Experience in leading and managing a team in a hospitality setting, ensuring exceptional guest service.
Ability to oversee and streamline front desk operations, enhancing workflow and guest satisfaction.
Proven track record of mentoring and developing team members, fostering a culture of growth and collaboration.
Strong understanding of company policies and procedures, ensuring compliance and consistency.
Ability to collaborate effectively with other departments to address and resolve guest needs promptly.
Experience in budget management, optimizing resources while maintaining high service standards.
Ability to analyze guest feedback and operational data to identify opportunities for service improvement and innovation.

About Company

The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team.

At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member. Our dedication to caring for others is expressed by team members' generosity with their time and efforts, the pursuit of excellence in their craft, and a spirit of ownership.

BENEFITS:

Employee discount
Employee assistance program
(PTO, medical, dental, vision, life insurance benefits dependent on full-time status)

Quick Apply

Refine Your Search

guest services jobs in lancaster pa

Manager - Front Desk

Guest Services Representative/Part Time/ Days

Sales Associate - Spirit

Front Desk Agent

Front Desk Clerk

Front Desk Associate

Housekeeping Inspector

Line Cook II - Smokehouse BBQ and Brews

Lifeguard

Dog Daycare Supervisor

Room Attendant/Housekeeping - AmishView Inn & Suites

Front Desk Manager/Receptionist

Cafe Attendant

Registered Nurse (RN) - 7a-7:30p and 7p-7:30a

Line Cook

Host

Hotel General Manager

coustomer service counter help

Server/Cocktail Server

Kennel Manager- Service Dog Non Profit

I want to receive the latest job alert for guest services in lancaster pa

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