Top 3 It help desk technician Jobs in Lancaster Sc

Help Desk Support Technician
NEW HOPE CAROLINAS INC —Rock Hill, SC
- Computer science
- Azure
- Computer Science
Quick Apply
Help Desk Technician I
WARN INDUSTRIES INC —Lancaster, SC
- Overtime
- Research
- Mid-level
- Office
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Tier 2 Systems Engineer
Quo Vadis Inc. —Matthews, NC
Communicate confidently with both technical and non-technical people. One morning you may be helping clients from the service desk, solving technical issues and…
Up to $55,000 a year
Quick Apply
5d
Technical Support Administrator
DNP Imagingcomm America Corporation —Concord, NC
Upload data into our server to facilitate the follow-up calls to our technical support team. 2+ years of quality experience in a related field.
$18 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
7d

Show more jobs in cities nearby

I want to receive the latest job alert for it help desk technician in lancaster sc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it help desk technician jobs near lancaster sc

Patient Care Technician jobs in Fargo, ND

Helpdesk Technician jobs in Erie, PA

Facilities Technician jobs in New York, NY

Helpdesk Technician jobs in Raleigh, NC

Helpdesk Technician jobs in College Station, TX

Anesthesia Technician jobs in Alabama

Remote Helpdesk jobs in Omaha, NE

Helpdesk Technician jobs in Marrero, LA

It Support jobs in Syracuse, NY

It Support jobs in Columbia, MD

Helpdesk Support jobs in Pasadena, MD

Helpdesk Support jobs in Cranberry Township, PA

It Support Specialist jobs in Oklahoma City, OK

Helpdesk Support jobs in Shelby, NC

Helpdesk Support jobs in Madison, GA

Family Support Specialist jobs in Phoenix, AZ

Help Desk Support Technician

NEW HOPE CAROLINAS INC -
Rock Hill, SC

Quick Apply

Job Details

Qualifications

Project management experience in technology
Systems engineering

Full Job Description

Since our opening in 1987, New Hope Treatment Centers has been a welcoming place for young people in moments of crisis. The Help Desk Technician serves as the first point of contact for employees seeking technical assistance and support. This role is responsible for providing timely, customer-focused technical support for hardware, software, account access, and basic network issues while ensuring minimal disruption to daily operations and client care services.

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

Serve as the highest level of escalation for complex technical and infrastructure issues.
Maintain and optimize server, network, cloud, and cybersecurity environments.
Administer Microsoft 365, Azure,
Support Barracuda disaster recovery systems.
Monitor system health, security alerts, and infrastructure performance.
Help with incident response efforts for critical outages, cybersecurity threats, and operational disruptions.
Support server environments, virtualization platforms, storage systems, and network infrastructure.
Maintain IT standards, procedures, documentation, and disaster recovery plans.
Participate in IT strategic planning, budgeting, and technology improvement initiatives.
Conduct security assessments, vulnerability remediation, and compliance monitoring activities.
Provide technical leadership and mentorship to Help Desk I and II staff.
Implement automation and process improvements to enhance operational efficiency.
Ensure compliance with HIPAA, Joint Commission, and organizational cybersecurity policies.
Maintain Microsoft Active Directory users, Groups, Policies and share folders

Competencies

The Help Desk Support Technician must demonstrate competence in the following areas:

Infrastructure Administration
Cybersecurity & Risk Management
Strategic Thinking
Advanced Troubleshooting
Technical Leadership
Systems Engineering
Communication Skills
Analytical Skills
Compliance Awareness
Project Management

Minimum Qualifications

Must be at least 21 years of age.
Relevant degree or certifications in Information Technology, Computer Science, Cybersecurity, or related field or equivalent experience required.
5+ years of advanced systems administration or infrastructure support experience.
Ability to pass required background checks, drug screening and any state-mandate employment clearances.

Preferred Qualifications

Strong analytical and troubleshooting abilities.
Experience supporting healthcare or behavioral health organizations.
Experience with Microsoft Azure, Microsoft 365 administration, virtualization, and cybersecurity tools.
Knowledge of HIPAA compliance and healthcare IT security requirements.

Quick Apply

Refine Your Search

it help desk technician jobs in lancaster sc

Help Desk Support Technician

Help Desk Technician I

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for it help desk technician in lancaster sc

Explore jobs in more locations

Essential Duties and Responsibilities

Competencies

Minimum Qualifications

Preferred Qualifications

Job Seeker Tools

Employer Tools

Browse

Stay Connected