Position Title: Mortgage Originator
Job Type: Full-Time Classification: Non-Exempt
Salary: Starting at $24.86 per hour
As a member of this team, your primary responsibility is to serve and satisfy the credit union members. This includes whether your job involves dealing with members directly or providing service to someone who does.
This position requires the employee utilize their experience in originating and processing in making sound decisions to ensure PFCU’s safety and soundness. In addition, the employee will need to effectively promote member awareness and knowledge regarding first mortgage programs and create an environment that nurtures member retention and satisfaction.
Essential Functions:
- Must meet department minimum standards.
- Provide members with a superior level of customer service.
- Take applications by phone, Encompass or off site.
- Skillfully conduct home buying seminars at off site locations.
- Visit SEG groups to conduct mortgage meetings and generate lead sources.
- Determine a member’s needs and correctly match them to the appropriate product.
- Provide assistance to members and solve all problems that may arise between application and settlement.
- Possess a complete knowledge of all application, RESPA, and closing documents and the ability to explain each one to our members.
- Present loans to First Mortgage Manager/Assistant Manager with reasons and recommendations for approval/denial.
- Concisely and accurately prepare loans for submission to processing and underwriting.
- Consistently maintain expected level of production.
- Strongly promote member awareness and knowledge regarding first mortgage products.
- Keep abreast of current economic trends and conditions.
- Cross-sell Credit Union products.
- Facilitate member retention and satisfaction by answering questions before, during, and after the loan closing.
- Obtain life of loan flood certificate.
- Contributes to the team effort by performing other duties as assigned.
- Ability to work evening and weekend hours as required with little or no prior notice.
Knowledge & Skills:
- Thorough knowledge of PFCU loan policy and procedures.
- Thorough knowledge of mortgage origination system.
- Working knowledge of Symitar system.
- Thorough knowledge of Fannie Mae guidelines and conventional loan programs.
- Ability to make sound decisions within mortgage origination guidelines.
- Ability to work independently.
- Be self-motivated.
- Basic knowledge of all credit union products and services.
- Must be detail oriented.
- Ability to handle multiple priorities in a fast-paced environment.
- Ability to deliver presentations to large groups.
- Possess excellent sales and interpersonal skills.
- Knowledge of the various regulations governing mortgage loans (Reg Z, Fair Credit Reporting Act, ECOA, RESPA, and Fair Housing Act).
- Ability to analyze credit reports, Fannie Mae DU report, condo documents, budgets and by-laws
- Ability to analyze tax returns, financial statements, appraisals, title reports, and insurance policies.
- Ability to analyze debt ratios, MI, taxes, flood insurance, and escrows.
- Ability to handle conflict and resolve problems.
- Have a solid understanding of all criteria for home purchase, refinance, and debt consolidation loans.
Requirements and Qualifications:
- Minimum high school diploma or equivalent.
- Minimum 1 year of mortgage origination experience.
- Minimum 1 year of customer service and loan processing experience.
- Ability to work evening and weekend hours as required with little or no prior notice.
- Excellent written/oral communication skills and phone etiquette.
- PC proficiency required.
- Provide own transportation to offsite locations.
- Ability to work in fast-paced environment and meet deadlines.
- Ability to operate office equipment.
- Employee must register with the NMLS Registry as required by the S.A.F.E. Act.
Other Requirements of This Position:
- Repetitive Motions: Movements frequently and regularly required using the wrists, hands, and/or fingers.
- Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
- Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.
- Average Hearing: Able to hear average or normal conversations and receive ordinary information.
- Physical Strength: Sedentary work; sitting most of the time. Ability to move equipment; ability to operate office equipment; ability to lift 25 lbs.
- Reasoning Ability: Ability to deal with a variety of variables under only limited standardization. Able to interpret various instructions.
- Mathematics Ability: Ability to perform basic math skills such as adding, subtracting, multiplying, decimals, etc.
- Language Ability: Ability to read a variety of materials such as books, magazines, and instruction manuals. Ability to prepare memos, reports, and essays using proper punctuation, spelling, and grammar. Ability to communicate distinctly with appropriate pauses and emphasis, correct pronunciation, and variation in word order using present, perfect, and future tenses.
Why work for us…
- Retirement Plan: We offer a Pension and 401K plan to help secure our employees’ future.
- Insurance Coverage: We offer a range of insurance options, including Medical, Dental, Vision, and Prescription coverage, Voluntary Life Insurance and Short and Long-term Disability Coverage.
- Financial Assistance: We offer Employee and Educational Assistance Programs and Employee Discount Programs to give our employees a little extra boost.
- Employee Amenities: All of our employees are eligible for PTO.
- Community Benefits: It’s not just a job – it’s a community. That’s why our employees also get automatic PFCU Membership and access to local volunteer opportunities.
- An Award-Winning Experience: PFCU is a proud winner of a number of awards including Best Place to Work in Philadelphia and Healthy Place to Work.
Equal Employment Opportunity (EEO)
The Philadelphia Federal Credit Union (“PFCU”) provides Equal Employment Opportunity to qualified persons regardless of race, ethnicity, color, sex, religion, national origin, ancestry, age, sexual orientation, gender identity, disability, veteran status, marital status, familial status, genetic information, domestic or sexual violence victim status or any other status protected by law. PFCU complies with Philadelphia’s Fair Chance Hiring Law. PFCU commits to making reasonable accommodations to applicants with physical or mental disabilities.
Intent and Functions of Job Descriptions
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded.
Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Pay: From $24.86 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Required)
Work Location: In person
