Client Advocate
greenpath, inc. —East Lansing, MI
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Client Service Advocate
Jackson National Life Insurance Company —Lansing, MI
- $22.10 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
- Paid holidays
- 401(k)
Service Advisor
Williams Volkswagen Inc —Lansing, MI
- $60,000 - $100,000 a year
- Full-time
- High school diploma or GED
- Driver's License
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Veterinary Receptionist / Client Ambassador
VETERINARY UNITED —Lansing, MI
- $15 - $17 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to sit for extended periods
Quick Apply
Holistic Nutrition Assistant
Makers Ministry —Lansing, MI
- $18 - $20 an hour
- Part-time
- Background check
- Inventory management
- Organizational skills
- Employee discount
Quick Apply
Event Staff - Lansing Center
Legends Global —Lansing, MI
- Part-time
- 18 years or older
- Basic math
- English
Banquet Server - Lansing Center
Legends Global —Lansing, MI
- Overtime
- Customer service
- Writing skills
- Basic math
Secretary III- Learning and Development
MICHIGAN EDUCATION ASSOCIATION —East Lansing, MI
- From $21.72 an hour
- Email
- Background check
- High school
- English
- Health savings account
- Health insurance
Quick Apply
1d
Assistant Public Defender
Ingham County —Lansing, MI
- $79,318.42 - $125,868.37 a year
- Full-time
- Computer literacy
- HIPAA
- Mid-level
12d
Mobile Parent Support Partner - Families Forward - Second Shift
Community Mental Health Authority —Lansing, MI
- $19.85 - $22.23 an hour
- Weekends as needed
- Customer service
- Writing skills
- Pass drug screening
Direct Support Professional (On-Call, Part-Time, Full -Time)
Origami Rehabilitation —Mason, MI
- $15 an hour
- Part-time
- Background check
- 18 years or older
- Customer service
- Paid training
- Disability insurance
Quick Apply
6d
Direct Care Worker (Okemos)
Alternative Services Inc. Michigan —Okemos, MI
- From $17.13 an hour
- Multiple hires
- 18 years or older
- Experience working with individuals with disabilities
- Cooking
- Health insurance
- Dental insurance
Quick Apply
11h
Therapist
Small Talk Children's Advocacy Center —Lansing, MI
- $50,000 - $56,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
On-Call Facility Worker - Lansing Center
Legends Global —Lansing, MI
- Part-time
- Ability to walk for extended periods
- Basic math
- English
Director, Supplier Performance & Relationship Management
Cushman & Wakefield —East Lansing, MI
- $131,750 - $155,000 a year
- Full-time
- 5 years
- Master's degree
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Direct Care Worker (St Johns)
Alternative Services Inc. Michigan —Saint Johns, MI
- From $17.13 an hour
- Multiple hires
- 18 years or older
- Experience working with individuals with disabilities
- Cooking
- Health insurance
- Dental insurance
Quick Apply
Operations Manager/Site Leader
VETERINARY UNITED —Lansing, MI
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Sales
- Dental insurance
- 401(k)
Quick Apply
Account Manager- Employee Benefits
Insurance Office of America, Inc. —Lansing, MI
- $55,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
6h
Vice President & General Manager
Nexstar Broadcasting —Lansing, MI
- Online Application
- 5 years
- Office
- Senior level
Staff Attorney
Michigan Advocacy Program —Lansing, MI
- From $60,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Microsoft Excel
- Adults
- Paid holidays
- Disability insurance
Quick Apply

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client advocate jobs near lansing, mi

Client Advocate

greenpath, inc. -
East Lansing, MI

Quick Apply

Job Details

Full-time
$15.00 - $17.57 an hour

Qualifications

Customer records maintenance
Financial services customer support
Confidential information handling
Email customer support
Serving clients
Phone communication
Service scheduling
Phone call screening
Financial assistance support services
Organizational skills
Typing
Phone triage
Communication skills
Email support
Entry level
Quality data entry
Under 1 year
Customer data entry

Full Job Description

Join Our Mission‑Driven Team as a Client Advocate

Location: Remote
Employment Type: Full-Time
Department: Client Services
Training Start Date: September 14th, 2026 (Training is mandatory)

About the Role:

As a Client Advocate, you’ll be the first point of contact for individuals seeking financial support and guidance through GreenPath’s services. This role is ideal for those who excel in fast‑paced, high‑volume environments and are motivated by helping people take their first steps toward financial wellness.

You’ll engage with prospective clients, provide exceptional customer service, and help connect them to the right financial counseling resources. If you’re someone who is empathetic, patient, and thrives in structured call center settings, this opportunity is a great fit.

What You’ll Do

Answer high‑volume inbound calls from prospective clients (typically 80–100 calls per day-average 5 minutes per call). Delivering timely email support while managing and completing assigned tasks.
Deliver excellent customer service and support to potential and current GreenPath clients.
Enter and update client data with accuracy and attention to detail.
Schedule appointments for prospective clients with Financial Counselors.
Triage incoming calls from existing clients and creditors, routing them appropriately.
Professionally intake and review client complaints.
Maintain strict confidentiality regarding client financial information.
Perform role duties primarily while seated and using standard office equipment (phone and computer).

What You Bring

Ability to type 40 WPM at 80% accuracy.
Strong customer service skills, ideally in a fast‑paced environment. *Call center experience preferred but not required.
Professionalism and empathy when interacting with clients experiencing financial stress.
Excellent communication skills — clear, courteous, and efficient.
Ability to follow structured workflows and meet performance expectations.
U.S. Citizenship (required due to contract requirements).

Remote Work From Home Requirements

A private, enclosed room with a door.
Hard‑wired internet connection (ethernet required) and standard broadband internet.
Security camera in addition to standard computer setup.
Home environment must support productivity; remote work is not a replacement for caregiving.

Internet Requirements- Standard Broadband Internet

200 Mbps minimum for a single‑person residence
400 Mbps minimum for residences with 2+ people

Why GreenPath?

A mission‑driven organization with over 60 years of impact in financial wellness.
A culture rooted in Integrity, Quality, and Teamwork.
Growth and development opportunities.
Supportive, inclusive, and collaborative work environment.
Competitive compensation and benefits.

Starting Pay:
– $15.00/hour for most locations up $17.57/hour for higher‑cost markets (e.g., Los Angeles, CA). Based on where you are located.

Additional Details

Full‑Time | 40 hours/week
Work Schedule

This role follows a Monday–Friday schedule, with occasional Saturday rotations (approximately every 6–8 weeks) based on business needs. Flexibility with weekend coverage is required.

EST: Mon–Thu: 1:00 PM – 10:00 PM & Fri: 11:00 AM – 8:00 PM

CST: Mon–Thu: 12:00 PM – 9:00 PM & Fri: 10:00 AM – 7:00 PM

MST: Mon–Thu: 11:00 AM – 8:00 PM & Fri: 9:00 AM – 6:00 PM

PST: Mon–Thu: 10:00 AM – 7:00 PM & Fri: 8:00 AM – 5:00 PM

Training:

Begins September 14th, 2026
Mandatory, full‑time for approximately 8 business days
After training, you transition into your regular schedule.

Ready to Support Clients on Their Path to Financial Wellness?

Apply today and become part of a team committed to making a difference; one call at a time.

Quick Apply

Refine Your Search

client advocate jobs in lansing, mi

Client Advocate

Client Service Advocate

Service Advisor

Veterinary Receptionist / Client Ambassador

Holistic Nutrition Assistant

Event Staff - Lansing Center

Banquet Server - Lansing Center

Secretary III- Learning and Development

Assistant Public Defender

Mobile Parent Support Partner - Families Forward - Second Shift

Direct Support Professional (On-Call, Part-Time, Full -Time)

Direct Care Worker (Okemos)

Therapist

On-Call Facility Worker - Lansing Center

Director, Supplier Performance & Relationship Management

Direct Care Worker (St Johns)

Operations Manager/Site Leader

Account Manager- Employee Benefits

Vice President & General Manager

Staff Attorney