Top 162 Service dispatcher Jobs in Lansing, Mi

9-1-1 Temporary Dispatcher Employee
Ingham County —Lansing, MI
- $31 an hour
- Temporary
- HIPAA
- High school diploma or GED
- Typing
Customer Service Representative
Clopay Corporation —Lansing, MI
- $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Residential
Treasury Customer Service Representative 6-9
State of Michigan —Dimondale, MI
- $21.91 - $32.20 an hour
- Full-time
- Remote
- Background check
- No experience needed
- Mid-level
- Paid parental leave
- Health savings account
22h
Dispatcher
Transdev —Lansing, MI
- $21.20 an hour
- Full-time
- Background check
- Management
- Pass drug screening
- Health insurance
- Dental insurance
Central Station Alarm Dispatcher
DICE Resource Holdings, LLC —Holt, MI
- From $16 an hour
- Overtime
- Background check
- Customer service
- Computer literacy
- Paid time off
Quick Apply
Bilingual Customer Service Specialist – 9AM-6PM Shift
First National Bank of America —East Lansing, MI
- Monday to Friday
- Spanish
- English
- Office
- Health savings account
- Paid time off
Quick Apply
14d
HVAC Service and Install Tech
Alpha & Omega Home Services —Williamston, MI
- $27.00 - $30.40 an hour
- Full-time
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
19h
Customer Service Agent
AVFLIGHT CORPORATION —Lansing, MI
- $16 an hour
- Part-time
- Background check
- 18 years or older
- Pass drug screening
Quick Apply
1d
Customer Service Engineer(English-Korean Bilingual)
Machinery Manufacturing —Lansing, MI
- $60,000 - $70,000 a year
- Full-time
- System design
- Mid-level
- In-person
Quick Apply
Community Manager/Service Technician
Woda Cooper —Portland, MI
- Full-time
- Background check
- 18 years or older
- Sanitation
- Paid holidays
- Disability insurance
Quick Apply
Coord, Customer Service
Smurfit Westrock —Lansing, MI
- Overtime
- Microsoft Excel
- Writing skills
- Mid-level
7d
Customer Service Representative
Clopay —Lansing, MI
- $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Residential
Quick Apply
Transportation Dispatcher
Haslett Public Schools —Haslett, MI
- $25 an hour
- Part-time
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
6d
Customer Service Representative - Remote
NeoPollard Interactive —Lansing, MI
- Remote
- Windows
- High school diploma or GED
- Travel
- Profit sharing
- Paid parental leave
Quick Apply
Service Manager
DeLaval Dairy Service —Lansing, MI
- $86,452.09 - $104,985.30 a year
- Full-time
- Management
- Sales
- Basic math
- Health insurance
- Dental insurance
Quick Apply
1d
Customer Service Representative
U-Haul —Lansing, MI
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service/Eligibility Coordinator
TIC Midwest, LLC —Lansing, MI
- From $20 an hour
- Full-time
- Microsoft Excel
- Writing skills
- English
- AD&D insurance
- Disability insurance
Quick Apply
12d
Customer Service Representative - State Farm Agent Team Member
Josh Orler - State Farm Agent —Lansing, MI
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Security Officer - Customer Service
Securitas Security Services —Lansing, MI
- $17.25 an hour
- Part-time
- Background check
- Pass drug screening
- No experience needed
- Paid holidays
- Disability insurance
Cashier/Customer Service
Bake N' Cakes LLC —Lansing, MI
- $14 - $15 an hour
- Part-time
- In-person
- Entry level
- Employee discount
Quick Apply

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service dispatcher jobs near lansing, mi

9-1-1 Temporary Dispatcher Employee

Ingham County -
Lansing, MI

Apply Now

Job Details

Temporary | Full-time
$31 an hour

Qualifications

Computer operation
Phone communication
High school diploma or GED
Typing
Quality data entry

Full Job Description

Description

**Applications are accepted until there are sufficient numbers of qualified applications or qualified candidate has been identified. The position could possibly close at any time.***

Under the supervision of the Director or his/her designee and in a 24-hour work environment, the 9-1-1 Temporary Employee: Receives emergency calls from the public in need of law enforcement, fire, medical or other emergency services. Determines the location and priority of the emergency and collaborates with other employees to align appropriate emergency units and resources. Answers non-emergency calls for assistance and processes criminal justice information. Operates a variety of communication/computer equipment. On limited occasion may be asked to monitor multiple public safety radio talk groups and assist with dispatching units while maintaining their location and status. Works up to 12 hour shifts and considers short notice staffing coverage when solicited. Will not exceed an average of 30 hours per week. Works as an integral member of a public safety team.

This position(s) is projected to be 12 months and may be extended with mutual agreement of Employee and Employer. 60 days’ notice of intent to discontinue the position will be provided by Employer.

Essential Functions

Learn and maintain operational efficacy of necessary systems, resources, and equipment.
Receives, evaluates, and prioritizes calls for emergency and non-emergency service.
Provides pre-arrival emergency medical instructions to the public while emergency personnel are in route.
Coordinates information between the public and emergency personnel via a Computer Aided Dispatch system (CAD) as well as radios, mobile data terminals, telephones, and other communication devices.
Queries, processes and retrieves local court or public safety systems for criminal justice information. Examples include, but are not limited to, vehicle registrations, driving records and outstanding warrants.
Regularly performs data entry fluidly and accurately.
If qualified and operationally necessary, dispatches appropriate emergency units including law enforcement, fire, medical or other services.
Monitors multiple public safety radio talk groups and responds to specific requests or needs.
Work an unstructured schedule covering unfilled hours of a 24/7/365 operation. Shifts duration up to 12 hours, including breaks.

Other Functions:

Performs other duties as assigned.
Must adhere to departmental standards in regard to HIPAA, and other matters of confidentiality and privacy.
During a public health emergency, the employee may be requested to perform duties similar to, but not limited, to those in this job description.
Ability to meet deadlines in a timely manner, change focus on projects as needed and multitask.
Dependable and regular attendance required.
Ability to handle stressful situations on a regular basis.
Ability to maintain professionalism and composure during stressful situations.

(An employee in this position may be called upon to do any or all of the above tasks. These examples do not include all of the tasks which the employee may be expected to perform.)

Employment Qualifications

Education:

High School Diploma or equivalent is required.
College course work in Criminal Justice, Emergency Services, Public Safety or related field preferred.

Experience:

Current or recent prior experience in a high-volume customer service center or emergency response dispatch experience is required.
- Requisite experience will be vetted case by case to ensure applicants’ ability to assimilate to the environment and systems expeditiously.
- Applicants experienced with the systems, software, equipment, and jurisdictions within Ingham County Central Dispatch will be given preference.
CPR, EMD or advanced first-aid training is preferred.
General knowledge of local streets and traffic patterns is preferred.

Other Requirements:

Must pass a data entry, alpha and numeric keyboarding test.
Must be able to achieve and maintain LEIN processing status.
Must pass criminal, credit and other background checks as required by the County.
Fill in a minimum of 16 hours per month to provide relief for full time staff and/or maintain requisite skills and training, unless fewer monthly hours are approved by a supervisor.
Willingness to be contacted for short notice shift coverage opportunity. No compelled “call back.”
Must maintain continuing education hours and performance standards as identified and scheduled with Management.

Demonstrates effective communication skills by engaging respectfully and effectively with individuals of all backgrounds and perspectives to promote clarity, understanding, and collaboration.

(The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.)

Requirements and Working Conditions

Working Conditions:

This position works in an indoor environment. There is no planned exposure to prominent lights, noises, odors, temperatures or weather conditions.
This position is exposed to individuals in crisis. These individuals may suffer from mental or emotional illness, have violent tendencies or be unconcerned with their personal safety and hygiene.

Physical Requirements:

This position requires the ability to sit, stand, walk, traverse, bend, stoop/crouch, squat, reach, grasp, handle, pinch, type, endure repetitive movements of the wrists, hands or fingers.
This position’s physical requirements require regular stamina for hand eye coordination and attention to detail.
This position performs sedentary work requiring a negligible amount of effort in the physical requirements above.
This position primarily requires medium visual acuity to perform tasks at arm’s reach such as operating machinery, operating vehicles or heavy equipment, performing cleaning tasks, etc.
Subjected to prolonged sitting or standing at assigned work station.
Ability to hear, communicate and respond to co-worker and customer inquiries both in person and over the telephone, radio and other communication devices.
This position requires the ability to communicate and respond to inquiries both in person and over the phone.
This position requires the ability to operate a PC/laptop and to enter & retrieve information from a computer.
This position requires the ability to handle varying and often high levels of stress.
Must be able to remain calm when others are panicked or afraid.

(This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the requirements listed above. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements.)

Non-Union

$31/hour

Apply Now

Refine Your Search

service dispatcher jobs in lansing, mi

9-1-1 Temporary Dispatcher Employee

Customer Service Representative

Treasury Customer Service Representative 6-9

Dispatcher

Central Station Alarm Dispatcher

Bilingual Customer Service Specialist – 9AM-6PM Shift

HVAC Service and Install Tech

Customer Service Agent

Customer Service Engineer(English-Korean Bilingual)

Community Manager/Service Technician

Coord, Customer Service

Customer Service Representative

Transportation Dispatcher

Customer Service Representative - Remote

Service Manager

Customer Service Representative

Customer Service/Eligibility Coordinator

Customer Service Representative - State Farm Agent Team Member

Security Officer - Customer Service

Cashier/Customer Service

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