Top 41 Client advocate Jobs in Lansing Mi

Client Service Advocate
Jackson National Life Insurance Company —Lansing, MI
- $22.10 an hour
- Full-time
- High school diploma or GED
- Computer skills
- In-person
- Paid holidays
- 401(k)
Client Advocate I (Meritain Health)
CVS Health —Lansing, MI
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
3d
Client Advocate
greenpath, inc. —East Lansing, MI
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
8d
Advocate, Population Health Management
CVS Health —Lansing, MI
- $21.10 - $49.08 an hour
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Family Law / Litigation Attorney (REMOTE)
Goldman and Associates Law Firm —Lansing, MI
- $88,000 - $138,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Contracts
- Health insurance
- Dental insurance
Quick Apply
1d
Behavior Technician
Behavioral Health Works —Lansing, MI
- $19 - $25 an hour
- Part-time
- Clinic
- Education
- Driving
- Dental insurance
- Paid time off
Quick Apply
2d
Advocate / Survivor Advocacy Coordinator I
Michigan State University —East Lansing, MI
- Weekends as needed
- Hybrid work
- Office
- Master's degree
- Driver's License
3d
Youth Advocate I
Catholic Charities of Ingham, Eaton, & Clinton Counties —Lansing, MI
- $21 - $22 an hour
- Weekends as needed
- Clean driving record
- Psychiatry
- Residential
Quick Apply
Temporary Communicable Disease Case Investigator
Ingham County —Lansing, MI
- $28.34 an hour
- Temporary
- Word processing
- Analysis skills
- Driver's License
8d
Service Advisor
Williams Volkswagen Inc —Lansing, MI
- $60,000 - $100,000 a year
- Full-time
- High school diploma or GED
- Driver's License
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Event Staff - Lansing Center
Legends Global —Lansing, MI
- Part-time
- 18 years or older
- Basic math
- English
Client Service Center Manager - SAM15
State of Michigan —Dimondale, MI
- $96,491 - $138,794 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- 2 years
2d
Banquet Server - Lansing Center
Legends Global —Lansing, MI
- Overtime
- Customer service
- Writing skills
- Basic math
Regional Account Team Manager
CLEAResult Consulting Great Lakes LLC —Lansing, MI
- $76,100 - $114,200 a year
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Full-Time Housing Case Manager for Runaway, Homeless, & Street Youth
Child and Family Charities —Lansing, MI
- From $40,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Social Worker - Public Defenders Office
Ingham County —Lansing, MI
- $70,379.80 a year
- Full-time
- Management
- Computer literacy
- Writing skills
2d
Nutrition Assistant
Makers Ministry —Lansing, MI
- $18 - $20 an hour
- Part-time
- Background check
- Inventory management
- Organizational skills
- Employee discount
Quick Apply
2d
Mobile Parent Support Partner - Families Forward - Second Shift
Community Mental Health Authority —Lansing, MI
- $19.85 - $22.23 an hour
- Weekends as needed
- Writing skills
- Pass drug screening
- High school diploma or GED
Strategic Account Manager
Classic Vacations, LLC —Lansing, MI
- $60,000 - $95,000 a year
- Full-time
- Remote
- Marketing
- Master's degree
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Director, Supplier Performance & Relationship Management
Cushman & Wakefield —East Lansing, MI
- $131,750 - $155,000 a year
- Full-time
- 5 years
- Master's degree
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply

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client advocate jobs near lansing mi

Client Service Advocate

Jackson National Life Insurance Company -
Lansing, MI

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Job Details

Full-time
$22.10 an hour

Benefits

Paid holidays
401(k)
Paid time off

Qualifications

High school diploma or GED

Full Job Description

If you are an internal associate, please login to Workday and apply through Jobs Hub.

Job Purpose

Provides world-class customer service and support to business partners, customers, internal associates and other financial firms by responding to questions regarding product features, benefits and administrative requirements. Responsible for documentation, performing account maintenance changes and resolving basic issues.

Essential Responsibilities

Answers incoming telephone calls from our business partners, customers and internal associates regarding new or existing Jackson accounts on one or more lines of business (e.g. new business or inforce aspects on one or more trained product lines).
Responds to questions regarding product features, benefits, account status and transfers of assets from other financial firms.
Effectively communicates administrative “good order” requirements, processes and procedures.
Documents interactions with customer contacts received and initiated.
Utilizes multiple technology-based applications simultaneously.
Identifies and resolves basic customer service issues; escalates issues for resolution as necessary.
Drafts and distributes requests to associates or areas using work tracking or email systems.
Follows up with internal and external customers.
Demonstrates strong customer service.

Other Duties

Must meet departmental production and quality standards related to product and job levels (i.e., average daily call volume, average call handle time, target quality scores, adherence to documentation/standards, etc.).
Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

Ability to learn and understand features and administrative requirements for assigned product lines.
Ability to acquire understanding of Jackson’s multiple product lines, distribution channels and organizational structure.
Good verbal and written communication skills to interact professionally with business partners, customers, coworkers and management.
Ability to actively listen, interpret customer requests and respond with the appropriate information.
Ability to navigate and utilize multiple software and mainframe computer applications simultaneously to resolve customer service issues.
Ability to work independently as well as in a team environment.
Ability to effectively manage the demands of a high volume, image based, and phone monitored work environment.

Qualifications

H.S. Diploma or equivalent required.
College degree preferred.
1+ years of customer service experience required.
FINRA Series 6 license may be required for associates servicing variable annuities and/or variable life lines of business.

Benefits and Compensation

Hourly pay rate of $22.10
Promotional consideration (twice annually)
Annual bonus and merit programs
Annual paid time off and 10 paid holidays
401(k) contributions

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

Apply Now

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client advocate jobs in lansing mi

I want to receive the latest job alert for client advocate in lansing mi

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Job Purpose

Essential Responsibilities

Other Duties

Knowledge, Skills and Abilities

Qualifications

H.S. Diploma or equivalent required.

College degree preferred.

1+ years of customer service experience required.

FINRA Series 6 license may be required for associates servicing variable annuities and/or variable life lines of business.

Hourly pay rate of $22.10

Promotional consideration (twice annually)

Annual bonus and merit programs

Annual paid time off and 10 paid holidays

401(k) contributions