Top 5 Customer support coordinator Jobs in Lansing Mi

Manufacturing Customer Service Office Support Coordinator
ETM Enterprises —Grand Ledge, MI
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health savings account
- Health insurance
Quick Apply
7d
Customer Care Coordinator
Ayers Basement Systems LLC —Lansing, MI
- $21 - $24 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Sr. Coord, Customer Service
Smurfit Westrock —Lansing, MI
- Full-time
- ERP systems
- Mid-level
- High school diploma or GED

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Client Resource Coordinator 2
Johnson Controls —Dublin, OH
Under direct supervision of the Area Resource Manager, the HVAC Customer Resource Coordinator receives and schedules customer calls for service.
$26.06 - $35.79 an hour
MACD Coordinator - Onsite
Genesis10 —Columbus, OH
Completing various order processing steps to move orders through the fulfillment lifecycle, including coordinating and scheduling installations.
Up to $21 an hour
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8d

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Manufacturing Customer Service Office Support Coordinator

ETM Enterprises -
Grand Ledge, MI

Quick Apply

Job Details

Full-time
$20 - $25 an hour
7 days ago

Benefits

Health savings account
Health insurance
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Customer communication
Teamwork
Administrative experience
High school diploma or GED
Organizational skills
Office management

Full Job Description

Job Summary
Position Overview

The Customer Service Office Support Coordinator plays a key role in ensuring the smooth and efficient operation of ETM Enterprises' daily office activities. This position is responsible for customer service, sales support, administrative coordination, and providing backup assistance for accounts payable and accounts receivable functions. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

Essential Job Functions

Office Coordination

· Ensure the office operates smoothly and efficiently through effective administrative support.

· Perform general office duties including document management, filing, recordkeeping, and data entry.

· Maintain organized digital and paper filing systems.

· Coordinate office communications and administrative processes.

· Assist with scheduling appointments, meetings, and company events.

· Answer incoming calls and inquiries in a professional manner.

Customer & Sales Support

· Answer and manage incoming customer calls, emails, and inquiries professionally and promptly.

· Ownership of maintaining customer orders and schedules with our ERP system through EDI, purchase orders, and releases.

· Work with scheduling and materials to communicate dates to the customer, helping ensure on-time delivery of parts.

· Maintain accurate records of customer interactions and sales activities.

· Support sales-related administrative tasks and customer follow-up activities.

· Serve as a positive point of contact for customers.

Accounts Payable & Receivable

Process invoices, payments, and vendor accounts (Accounts Payable)
Generate invoices, track payments, and follow up on outstanding balances (Accounts Receivable)
Maintain accurate financial records and assist with reconciliation
Collaborate with accounting or finance team as required

Department Support

Occasionally provide support to department leaders.
Assist with preparation of reports, presentations, and internal communications
Coordinate meetings and cross-departmental activities
Act as a central point of contact for internal requests and communication

· To help the company by assisting where necessary to ensure the company’s profitable future

Education

· High school diploma required; associate or bachelor’s degree preferred

· 2+ years of administrative, office coordination, or customer service experience

· Experience with accounts payable/receivable preferred

· Experience with sales

· EDI experience preferred but not required

Skills

· Strong communication and interpersonal skills

· Proficiency in Microsoft Office (Word, Excel, Outlook)

· Excellent organizational skills and attention to detail

· Ability to multitask and prioritize effectively

· Professional, positive, and team-oriented attitude

Pay: $20.00 - $25.00 per hour

Benefits:

401(k) matching
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in lansing mi

Manufacturing Customer Service Office Support Coordinator

Customer Care Coordinator

Sr. Coord, Customer Service

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