The Facilities Maintenance Specialist ensures the efficient operation and maintenance of credit union buildings within the Greater Lansing region. This role involves routine building inspections, HVAC, electrical, and plumbing repairs, and maintaining indoor and outdoor areas. The technician coordinates with staff and contractors, travels between locations, and responds to emergencies. We pride ourselves on our detail-oriented approach and commitment to providing superior service, ensuring our facilities are safe, functional, and welcoming for both employees and members.
Work Arrangement - This position is an onsite working arrangement in our Headquarters in East Lansing, MI. Expectation to travel to Greater Lansing, Traverse City, Grand Rapids, and SE Michigan branches/offices as needed. *Vehicle is provided for travel.
Schedule - Monday-Friday 7:00am-3:30pm ET, with a rotated 24 hour on-call shift.
An offer of employment with MSU Federal Credit Union and affiliates is contingent upon the agreed work arrangement (onsite/hybrid/remote) and work location. MSU Federal Credit Union may or may not be able to accommodate temporary or permanent changes to work arrangements or allow employment outside the city and/or state of residency in which the new hire resides at the time of offered employment.
Compensation & Benefits:
- Salary Range:
- Facilities Maintenance Specialist I - $24.00 - $28.00+ per hour, dependent on experience
- Facilities Maintenance Specialist II - $27.00 - $32.00+ per hour, dependent on experience
- Senior Facilities Maintenance Specialist - $29.50 - $36.00+ per hour, dependent on experience
- 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
- Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
- 401(k) with a company match
- Tuition Reimbursement
- Up to 12 Weeks of Paid Parental Leave
- Learn more about our benefits here (https://www.msufcu.org/benefits)
Essential Duties and Responsibilities
- Facilities Maintenance Specialist I:
- Perform general facility maintenance and troubleshooting across HVAC, plumbing, electrical, carpentry, and related systems.
- Provide quick and professional response to maintenance and service requests from staff and management.
- Monitor and respond to building notification systems and 24-hour alerts from the monitoring companies.
- Participate in the on-call rotation schedule for 24-hour facilities emergency response.
- Maintain the functionality and appearance of Credit Union buildings, systems, furnishings, and fixtures.
- Complete and document daily work orders, reporting progress and unresolved issues to the manager.
- Maintain organized storage areas, tools, supplies, and equipment in proper working condition.
- Assist with bid solicitation for minor repairs, upgrades, or equipment replacements and participate in facility projects and compliance training as needed.
- Understand the Credit Union's policies and procedures to ensure compliance and accountability in managing operational risks related to facilities maintenance. Adhere to established internal controls and procedures to safeguard assets and maintain the integrity of credit union operations.
- Perform other duties as assigned
- Facilities Maintenance Specialist II:
- Participate actively in the maintenance, operation, and testing of fire alarms, sprinkler systems, emergency lighting, and other life safety systems to ensure compliance with safety regulations.
- Oversee the upkeep of building security alarms, entry operations, and access control equipment and hardware, ensuring all security measures are functioning correctly and efficiently.
- Manage the maintenance and operation of electrical systems, including emergency power generation equipment and low voltage building control systems, to ensure uninterrupted power supply and system reliability.
- Regularly inspect, maintain, and repair HVAC systems to ensure optimal performance. Operate building automation and management systems to maintain efficient operation and a comfortable work environment.
- Conduct research and analysis to identify potential maintenance problems before they occur, providing proactive solutions to management.
- Lead various projects related to maintenance, repairs, and capital improvements, ensuring they are completed on time, within budget, and to the highest quality standards.
- Mentor and train other team members, sharing expertise and best practices to enhance the overall skill set of the Facilities Department.
- Work closely with industry professionals and consultants to achieve high-quality results in maintenance and repair projects, leveraging their expertise to improve facility operations.
- Proactively recognize and address any deficiencies or defects in the facilities without needing direction, ensuring a safe and efficient work environment.
- Senior Facilities Maintenance Specialist:
- Conduct regular audits and maintenance checks on critical systems to ensure they are functioning optimally. This includes ensuring the data center and disaster recovery (DR) site have uninterrupted up-time, performing routine inspections, and addressing any issues promptly.
- Continuously seek out and propose innovative methods and best practices to improve the efficiency and effectiveness of facilities maintenance operations.
- Oversee the installation and repair of mechanical, electrical, and plumbing (MEP) infrastructure, furnishings, and utilities. Ensure projects are completed on time, within budget, and to the highest quality standards.
- Act as person in charge when management is unavailable, ensuring continuity of operations, proper coverage, and emergency issues are addressed.
- Assess vendors based on price, quality, services, support availability, reliability, and reputation to ensure optimal vendor selection.
- Monitor vendor performance, address any issues, and ensure contracts are aligned with the Credit Union's needs and standards.
Job Requirements:
- Facilities Maintenance Specialist I:
- High school diploma required
- College degree or specialized trade school is highly preferred
- Previous experience in construction, skilled trade, maintenance, property management, preferred
- Valid driver’s license with a clean record is required
- Facilities Maintenance Specialist II:
- Trade certifications, specialized trainings, or journeymen’s certification is required.
- Prior experience in construction, skilled trade, maintenance, property management is required
- Senior Facilities Maintenance Specialist:
- Bachelor’s degree, FMP designation, or license in a trade is required.
- Prior experience in operating building automation systems, HVAC, and electrical distribution systems is preferred.
Competencies:
- Core Competencies that must be demonstrated by all Credit Union employees include Communicate, Navigate Change & Evolve, Solve Problems & Make Decisions, Plan, Prioritize, and Achieve, and Collaborate.
- Functional Competencies:
- Critical Thinking - Spots processes that need improving and can implement those changes.
- Detail Orientation - Ensures information is complete and accurate. Adheres to processes as outlined. Follows up to ensure quality and completion of work.
- Digital Literacy - Adopts, effectively uses, and champions new technology. Understands and shares technological information used within the position.
- Initiative - Takes proactive and prompt action to accomplish work goals. Takes action to achieve results beyond requirements.
- Organized - Arranges work in a systematic way either on small or large scales.
- Project Management - Demonstrates knowledge of project frameworks and their corresponding life cycles; project management concepts, tools, and best practices; project reporting standards; and project plan development.
- Time Management - Manages time and resources to ensure that work is completed efficiently.
Physical Demands and Work Environment
- Frequently needs to move about inside or outside, walking, standing, crouching, and climbing; may include ladders, scaffolding, and uneven surfaces.
- This position requires good visual acuity to read blueprints, schematics, and manuals, and to perform detailed inspections.
- Potential exposure to electrical hazards, chemicals, and other safety risks. Use of personal protective equipment (PPE) is required.
- Frequently moves equipment or other materials and heavy objects up to 50 pounds for transportation between buildings
- This position requires onsite presence at the employee’s assigned location for all scheduled shifts and may require travel to multiple locations.
- This position requires work indoors and outside at various locations. Exposure to various weather conditions when working outdoors.
Disclaimer:
- Please note this job description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and MSU Federal Credit Union reserves the right to change this position description and/or assign tasks for the employee to perform, as MSUFCU may deem appropriate.
- MSUFCU is an affirmative-action, equal-opportunity employer.
- To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
