Top 11328 Department manager Jobs in Lantana, Tx

Head of Customer Service
Envirotainer —Irving, TX
- $96,000 - $112,000 a year
- Full-time
- Background check
- Spanish
- Customer service
- Health savings account
- Health insurance
Quick Apply
11d
HOA Portfolio Community Manager
Proper HOA Management, LLC —Richardson, TX
- $60,000 - $70,000 a year
- Extended hours
- Hybrid work
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
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Store Manager - Frisco
La-Z-Boy Furniture Galleries by Lebco Industries —Frisco, TX
- $100,000 - $150,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Employee discount
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Assistant Service Manager/Service Advisor
Grapevine Ford Lincoln —Grapevine, TX
- $55,000 - $125,000 a year
- Full-time
- Dealership
- Driver's License
- In-person
- Health insurance
- Dental insurance
Quick Apply
IT Manager - Applications
Robert Half —Frisco, TX
- $110,000 - $140,000 a year
- Bachelor's degree
- Continuous improvement
- Mentoring
- Disability insurance
- Dental insurance
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23h
Manager
Soulman's BBQ —Lewisville, TX
- $52,000 - $65,000 a year
- Part-time
- 18 years or older
- Restaurant management
- Mid-level
- 401(k)
- Opportunities for advancement
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Customer Service Department Manager
Uline —Irving, TX
- $85,000 - $100,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Paid holidays
- Health insurance
Talent Development Program Manager
Southwest Airlines —Dallas, TX
- $98,650 - $109,600 a year
- Full-time
- 18 years or older
- Microsoft Excel
- Customer service
- Health insurance
- 401(k) matching
4d
Transportation General Manager I
DHL —Denton, TX
- $120,000 - $155,000 a year
- Full-time
- Supervising experience
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Quick Apply
3d
Supervisor, IT
The Specialty Alliance —Southlake, TX
- $65 - $80 an hour
- Full-time
- Mid-level
- Office
- Windows
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Area Manager - Floor
Sam's Club —Fort Worth, TX
- $65,500 - $98,000 a year
- High school
- Supervising experience
- Mentoring
- Paid jury duty
- Disability insurance
1d
Security Supervisor
First Coast Security —Denton, TX
- $41 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Pass drug screening
Quick Apply
Retail Co-Manager
Hobby Lobby —Flower Mound, TX
- $68,900 - $74,100 a year
- Mid-level
- Retail management
- Leadership
- Paid holidays
- Disability insurance
4d
Performance Manager
Metro One Loss Prevention Services Group (Guard Division), Inc. —Plano, TX
- $80,000 - $85,000 a year
- Online Application
- Mid-level
- Team management
- Travel
- Health insurance
- Dental insurance
Quick Apply
Operations Manager Trainee
PDS Health —Denton, TX
- $26.50 - $37.00 an hour
- Full-time
- Dental office
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Operations Manager- Clinic Setting
Action Behavior Centers —Denton, TX
- $65,000 - $85,000 a year
- 6 years
- Master's degree
- Clinic
- Paid holidays
- Loan repayment program
Quick Apply
Phlebotomy Manager
Quest Diagnostics —Irving, TX
- From $93,200 a year
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Employee stock purchase plan
- Disability insurance
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Contacts Manager
CVS Health —Irving, TX
- $60,300 - $145,860 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
7d
Department Manager
REI (Recreational Equipment Inc.) —Southlake, TX
- $23.47 - $29.36 an hour
- Mid-level
- Retail management
- Health insurance
- Employee discount
14d
POLICE RECORDS SYSTEM MANAGER
North Richland Hills City Hall —North Richland Hills, TX
- $62,673 - $88,884 a year
- Full-time
- Management
- Mid-level
- Supervising experience
- Paid holidays
- Disability insurance

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department manager jobs near lantana, tx

Head of Customer Service

Envirotainer -
Irving, TX

Quick Apply

Job Details

Full-time
$96,000 - $112,000 a year
11 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Managing teams in a customer support role
Customer service
Logistics
English
Frontline customer support management
Team development
Bachelor's degree
Leadership
Call center management

Full Job Description

Job Summary

Envirotainer transports life-saving pharmaceuticals around the world with innovative temperature-controlled solutions.

With 40 years leading the industry, the world's largest pharmaceutical companies trust us to deliver. We offer the widest choice of cold chain solutions with a range of shipment monitoring services, all backed by our extensive global network to get your product to where it needs to be, precisely when it needs to be there.

The Head of Customer Service – Americas is accountable for leading and developing the Americas Customer Experience organization and for delivering consistent, high-quality service performance across the region. We are looking for a person who is deeply customer-facing by instinct and experience. Someone who has personally built credibility with customers, understands what “great service” looks like in practice, and can translate customer needs into commercially sound, operationally executable decisions. The role combines: Customer experience leadership, commercial and financial judgement, performance management, and people leadership.

Responsibilities

Champion the end-to-end customer experience, ensuring consistent delivery of exceptional service across all customer touchpoints.
Analyze customer feedback, satisfaction scores, and service trends to identify opportunities for continuous improvement. Establish and monitor key performance indicators (KPIs) related to customer satisfaction, service quality, and customer effort.
Develop and implement customer experience initiatives that increase customer loyalty, retention, and advocacy. Partner with cross-functional teams to address customer pain points and improve operational processes. Work closely with Logistics, Service Network, Cold Chain Solutions, Finance, and other stakeholders to ensure seamless end-to-end execution and issue resolution.
Identify opportunities to increase customer lifetime value through consultative selling, cross-selling, and upselling strategies.
Coach team members on recognizing customer needs and recommending appropriate products, services, or solutions.
Develop performance metrics and incentive programs that balance customer satisfaction with revenue-generation objectives.
Utilize customer data and analytics to inform service strategies, improve customer retention, and support revenue growth initiatives.
Partner closely with Sales/Commercial to support strategic accounts, contract renewals, and service-level negotiations.
Make balanced decisions that protect service delivery while managing cost-to-serve and operational efficiency.
Drive invoice readiness through strong order quality and disciplined case resolution, supporting accurate and timely billing.
Define, implement, and continuously improve customer service processes, workflows, and operating models to ensure scalability and consistency.
Drive adoption of CRM tools, digital solutions, and automation to improve efficiency, visibility, and data quality.
Foster a culture aligned with Envirotainer’s values: Trustworthiness, Passion, Agility, and Team Spirit.

Experience

Bachelor’s degree (or equivalent experience) in Business, Operations, Supply Chain, or related field is required.
Minimum of 10 years in customer service, operations, or a related environment with increasing leadership responsibility.
Minimum 10 years of people leadership experience, preferably managing multi-location and/or remote teams. Ability to raise capability and standards through coaching and accountability.
Fluent English required; Spanish and/or Portuguese is an advantage.
Experience in logistics, cold chain, pharma, aviation freight, or other time-critical service environments is a strong advantage.
Strong analytical mindset with a track record of improving experience outcomes through data, KPIs, and structured continuous improvement.

Join us as we redefine excellence in customer service! Your leadership will shape memorable client experiences while advancing your career in a vibrant organization committed to growth and innovation.

Pay: $96,000.00 - $112,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Customer service: 10 years (Required)
Leadership: 10 years (Required)
Logistics: 5 years (Preferred)
Call center management: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

department manager jobs in lantana, tx

Head of Customer Service

HOA Portfolio Community Manager

Store Manager - Frisco

Assistant Service Manager/Service Advisor

IT Manager - Applications

Manager

Customer Service Department Manager

Talent Development Program Manager

Transportation General Manager I

Supervisor, IT

Area Manager - Floor

Security Supervisor

Retail Co-Manager

Performance Manager

Operations Manager Trainee

Operations Manager- Clinic Setting

Phlebotomy Manager

Contacts Manager

Department Manager

POLICE RECORDS SYSTEM MANAGER

I want to receive the latest job alert for department manager in lantana, tx

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