Top 297 Information technology manager Jobs in Largo Md

Tier II Deskside Manager
General Dynamics Information Technology —Bethesda, MD
- $111,155 - $150,385 a year
- Hybrid work
- 5 years
- Mid-level
- Office
Technology Manager
The Campbell Foundation —Annapolis, MD
- $107,000 a year
- Full-time
- 3 years
- Senior level
Quick Apply
4d
Help Desk Manager
Apha Omega Integration —Washington, DC
- $93,000 - $135,000 a year
- Hybrid work
- Mid-level
- Analysis skills
- Computer networking
- Health savings account
- Paid holidays
Quick Apply
1d
IT Manager
Freethink —Washington, DC
- $70,000 - $100,000 a year
- Full-time
- Google Workspace
- 5 years
- Office
- Disability insurance
- Health insurance
Quick Apply
9d
Systems & IT Operations Manager
Sunstone Therapies —Rockville, MD
- $110,000 - $125,000 a year
- Full-time
- Hybrid work
- Google Workspace
- 5 years
- HIPAA
- Health insurance
- Dental insurance
Engineering Manager
Empower AI Inc. —Washington, DC
- Full-time
- Maintenance
- Office
- Windows
Operations Manager - TS/SCI with Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $128,039 - $173,229 a year
- 5 years
- Engineering
- Databases
- Paid time off
- 401(k) matching
Operations Manager
KBR —Washington, DC
- $100,165 - $150,190 a year
- Full-time
- High school diploma or GED
- Mentoring
- In-person
- AD&D insurance
- Health insurance
10d
Engineering Manager
KBR —Washington, DC
- $98,095 - $147,200 a year
- Full-time
- High school diploma or GED
- Mentoring
- In-person
- AD&D insurance
- Health insurance
10d
Operations Manager
KBR —Washington, DC
- $77,050 - $115,575 a year
- Full-time
- High school diploma or GED
- Mentoring
- In-person
- AD&D insurance
- Health insurance
10d
Systems Engineering Manager
Educational Systems Federal Credit Union —Greenbelt, MD
- $107,254 - $134,068 a year
- Full-time
- Hybrid work
- Azure
- 5 years
- System design
- Health insurance
- Dental insurance
Quick Apply
5d
Information Systems Manager
Amentum —McLean, VA
- $150,000 - $170,000 a year
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Senior IT Change Manager
General Dynamics Information Technology —Springfield, VA
- $124,093 - $143,750 a year
- 5 years
- Analysis skills
- Training & development
- Paid time off
- 401(k) matching
Director of IT (Nonprofit)
Client of The Choice Inc —Washington, DC
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
9d
Cloud Operations Manager
Leidos —Alexandria, VA
- $107,900 - $195,050 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
2d
Configuration Management Specialist
Patriot Strategies LLC —Arlington, VA
- $105,000 a year
- Full-time
- Computer Science
- PMP
- 5 years
- Health savings account
- Health insurance
Quick Apply
HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance
General Dynamics Information Technology —Washington, DC
- $107,744 - $126,500 a year
- Bachelor of Science
- English
- Mid-level
- Paid holidays
- On-the-job training
Operations Manager - Technical and SFX
BEAT THE BOMB —Washington, DC
- $55,000 - $65,000 a year
- Weekends as needed
- Google Workspace
- Computer literacy
- Mid-level
Quick Apply
1d
Senior Helpdesk Engineering Management Specialist (TS/SCI Poly)
Deloitte —Arlington, VA
- $113,000 - $188,400 a year
- Full-time
- 3 years
- Bachelor's degree
- Travel
Manager, Information Technology Projects
National Fish and Wildlife Foundation —Washington, DC
- $115,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
Quick Apply

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Tier II Deskside Manager

General Dynamics Information Technology -
Bethesda, MD

Apply Now

Job Details

$111,155 - $150,385 a year

Benefits

Internal mobility program

Qualifications

Managing technical support teams
Managing teams in a customer support role
Team leadership
Bachelor's degree
Technology management
Agile software development
Desktop administration
Cross-functional communication
IT department experience

Full Job Description

Clearance Level

None

REQ#: RQ224158

Public Trust: NACI (T1)

Requisition Type: Pipeline

Your Impact

Own your opportunity to be on the frontlines of health innovation. Deliver for America’s health agency missions and enhance lives for hundreds of millions every day.

Job Description

TIER II DESKSIDE MANAGER

Seize your opportunity to make a personal impact as a Tier II Deskside Manager supporting the National Institutes of Health (NIH). At GDIT, people are our differentiators—your leadership will help deliver exceptional endpoint support to one of the world’s premier scientific and research institutions.

As the Tier II Deskside Manager, you will oversee all activities related to the staffing, operations, and performance of the deskside support team. You will drive continuous improvement, ensure service excellence, and support a dynamic, fast‑paced environment where technology directly enables scientific discovery.

ABOUT THE TEAM
The Deskside Support Team provides comprehensive endpoint support across NIH, covering:

Desktop and laptop systems running Windows 11, Apple macOS, and Linux/UNIX
Mobile devices including iOS and Android tablets and smartphones

Operating in NIH’s digitally driven scientific environment, the team relies on a suite of tools and technologies that streamline workflows, support real‑time collaboration, and enhance user experience. These tools enable effective ticket management, automated processes, and rapid response to user needs while supporting enterprise‑level service delivery.

HOW A TIER II DESKSIDE MANAGER WILL MAKE AN IMPACT

Plan, prioritize, and schedule deskside support activities to ensure continuous, consistent, and high‑quality service delivery.
Manage and report on SLAs and SLOs, ensuring performance targets are achieved or exceeded.
Provide leadership, coaching, and guidance to deskside technicians; promote a culture of accountability, teamwork, and customer‑first service.
Analyze incident and request trends to identify recurring issues and recommend proactive solutions.
Ensure staff appropriately document work, maintain asset and ticket data accuracy, and leverage ITSM tools effectively.
Develop and maintain troubleshooting guides, knowledge articles, and operational playbooks to support repeatable, efficient service.
Evaluate help desk processes and workflows for efficiency, recommending improvements and supporting implementation.
Serve as the escalation point for complex technical issues, providing guidance and resolution support.
Collaborate with cross‑functional IT teams to coordinate escalations, share insights, and improve end‑user experiences.

WHAT YOU’LL NEED TO SUCCEED

Required Skills & Abilities:

Bachelor’s degree in a technical or related field.
More than 5 years of IT experience with an active IT management certification (ITIL Intermediate, CCMP, CAPM, or comparable).
Demonstrated ability to lead technical teams in a fast‑paced environment.
Excellent verbal and written communication skills, with the ability to work effectively with all organizational levels.
Strong organizational skills and the ability to manage multiple tasks, projects, and priorities under time constraints.
Ability to understand technical concepts and communicate them clearly to both technical and non‑technical audiences.
Experience developing and implementing strategies that improve IT efficiency, user satisfaction, or operational performance.
Familiarity with SDLC and Agile methodologies.
Hands‑on experience with ITSM platforms such as ServiceNow.
Strong experience supporting macOS environments.

Security Clearance:

Must be able to obtain and maintain an NIH Public Trust clearance.

Location:

Bethesda, MD (Onsite with potential for a hybrid schedule)

#GDITFedHealthJobs

GDIT IS YOUR PLACE:

Comprehensive health and wellness packages.
Internal mobility team dedicated to helping you own your career.
Professional growth opportunities.
Cutting-edge technology you can learn from.

Work Requirements

Years of Experience

5 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Salary and Benefit Information

The likely salary range for this position is $111,155 - $150,385. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Apply Now

Refine Your Search

information technology manager jobs in largo md

Tier II Deskside Manager

Technology Manager

Help Desk Manager

IT Manager

Systems & IT Operations Manager

Engineering Manager

Operations Manager - TS/SCI with Poly

Operations Manager

Engineering Manager

Operations Manager

Systems Engineering Manager

Information Systems Manager

Senior IT Change Manager

Director of IT (Nonprofit)

Cloud Operations Manager

Configuration Management Specialist

HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance

Operations Manager - Technical and SFX

Senior Helpdesk Engineering Management Specialist (TS/SCI Poly)

Manager, Information Technology Projects

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