Top 943 Customer service Jobs in Las Vegas, Nv

Spanish Bilingual Front Office Specialist
Grant a Gift Autism Foundation —Las Vegas, NV
- $17 - $19 an hour
- Weekends as needed
- Background check
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Bilingual Clinical Customer Service Representative / Phone Operator (Spanish)
Hand Surgery Specialists of Nevada —Las Vegas, NV
- $18 - $19 an hour
- 8 hour shift
- Microsoft Word
- Private practice
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Insurance Customer Service Representative
Neptune Flood —Las Vegas, NV
- From $60,000 a year
- Full-time
- Remote
- Spanish
- Customer service
- English
- Paid training
- Health insurance
Quick Apply
Customer Services Representative (Temporary)
TELUS Digital —Las Vegas, NV
- Temporary
- Background check
- Spanish
- English
Field Service Representative
Anago Cleaning Systems —Las Vegas, NV
- From $60,000 a year
- Full-time
- Microsoft Outlook
- Office
- Driver's License
- Cell phone reimbursement
- Opportunities for advancement
Quick Apply
Customer Support Specialist
Serenity Mental Health Centers —Henderson, NV
- $23 - $30 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Paid holidays
Quick Apply
3d
Patient Liaison Appt Scheduler
MountainView Hospital —Las Vegas, NV
- $15.00 - $22.50 an hour
- Full-time
- Remote
- Mid-level
- Leadership
- Employee stock purchase plan
- Disability insurance
Quick Apply
Customer Care Specialist
Serenity Mental Health Centers —Henderson, NV
- $23 - $30 an hour
- Full-time
- Background check
- Pass drug screening
- Mentoring
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
TELUS Digital —Las Vegas, NV
- Full-time
- Background check
- Spanish
- English
Customer Sales and Service Representative
Las Vegas Careers, Inc. —Las Vegas, NV
- $1,400 - $1,800 a week
- Weekends as needed
- Background check
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
Client Services Specialist/ Project Coordinator - Hybrid Schedule
CPI Card Group —Henderson, NV
- $21 - $24 an hour
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Health savings account
- Paid holidays
Customer Experience Specialist
Quince —Las Vegas, NV
- $23 an hour
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
10d
Customer Service Representative
Optum —Las Vegas, NV
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
Medical Debt Collections Call Center Agent
Sunrise Hospital and Medical Center —Las Vegas, NV
- $15.46 - $23.19 an hour
- Full-time
- Remote
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Customer Service Representative
Martin Brower —Henderson, NV
- $24 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
Quick Apply
2d
Customer Experience Coach
Serenity Mental Health Centers —Henderson, NV
- $23 - $30 an hour
- Full-time
- Background check
- Customer service
- Caregiving
- Paid training
- Paid holidays
Quick Apply
10d
Front Desk Patient Service Representative
Intermountain Healthcare —Henderson, NV
- $18.31 - $23.80 an hour
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
2d
CALL CENTER REPRESENTATIVE
Nevada Health Centers I —Las Vegas, NV
- $17.50 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- 403(b) matching
- AD&D insurance
Quick Apply
Guest Services Representative - Aria
MGM Resorts —Las Vegas, NV
- From $19 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Entry level
- Free parking
- Health insurance
13d
Guest Services Representative - The Reserve at Park MGM
MGM Resorts —Las Vegas, NV
- From $19.35 an hour
- Part-time
- High school diploma or GED
- 21 years or older
- Entry level
- Free parking
- Health insurance
8d

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Spanish Bilingual Front Office Specialist

Grant a Gift Autism Foundation -
Las Vegas, NV

Quick Apply

Job Details

Full-time
$17 - $19 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Foreign language proficiency
Computer operation
Computer literacy
Medical scheduling
High school diploma or GED
Healthcare referral management
Health insurance referral requirements
Typing
Case referral

Full Job Description

Job Purpose

The Spanish Bilingual Front Office Specialist is responsible for the timely processing, submitting, scheduling and follow up of referrals. The Spanish Bilingual Front Office Specialist tracks existing referrals by program and payer. The Spanish Bilingual Front Office Specialist position requires excellent customer service skills with patients, employees, and the public. Individual must also be flexible, organized and must be able to manage a demanding workload with accuracy.

MAJOR RESPONSIBILITIES

Referrals

Schedules new patient referrals to clinical programs ensuring clinician eligibility for payer.
Verifies non-clinical content on all authorizations/referrals prior to submitting to the payer to ensure all required data fields are complete and accurate.
Assigns, tracks, and schedules 90 day and annual assessments ensuring clinician eligibility for payer.
Enters and scans referrals into the EHR.
Schedules appointments, and links referral as authorized
Updates Care Team and registration information

Customer Service

Acts as the initial point of contact for the medical practice. Greets patients, employees and public in a friendly, timely and courteous manner in all methods of contact to include face-to-face, telephone, and electronic.
Assists with coverage in all front office areas as requested.

Office Support

Works efficiently in the EHR to schedule patient appointments.
Obtains patient demographic information, insurance information, and identifying documents and enters into the EHR.
Obtains necessary patient information to meet current Federal guidelines
Verifies insurance coverage at each visit.
Collects required payment/copayment for services in the form of cash, check or card transactions.
Prepares daily Cash Drawer for deposit.
Scans pertinent patient information into EHR including registration forms, consents, insurance cards, identification, patient authorizations, etc.
Works scheduling worklists in the EMR including wait list, confirm appointment, no-show, reschedule, etc.
Works Patient and Charge Review work queues.
Assists other members of the scheduling department as needed.

General Duties

Maintains an organized, clean and presentable work area.
Maintains cleanliness of waiting room.
Participates in job related trainings and meetings as assigned.
Maintains active knowledge and understanding of contracted payers and service limitations.
Checks and responds to email and voicemail throughout the day.
Functions effectively in a Matrix Management environment.
Completes any duties and special assignments as requested.

Educational Requirements

High School Diploma or equivalency; Associates Degree preferred.

Qualifications

Two years in the medical field to include front office, appointment scheduling and referral authorization.
Fluent in both English and Spanish (reading, writing, and speaking).
Knowledge of health plans, eligibility and guidelines.
Demonstrated ability to read, write and speak English.
Demonstrated ability to use a computer.
Minimum typing speed of 35 wpm.
Experience with the Seriously Mentally Ill population preferred.
Knowledge of ICD-9 and CPT billing codes a plus.

Physical requirements

May include standing, sitting, and/or walking for extended periods
May include performing repetitive tasks
May include working on a special schedule (i.e. evenings and weekends with clients)
May include working with challenging patients and clients
May include lifting up to 25 pounds

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you fluent in both English and Spanish (reading, writing, and speaking)?

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in las vegas, nv

Spanish Bilingual Front Office Specialist

Bilingual Clinical Customer Service Representative / Phone Operator (Spanish)

Insurance Customer Service Representative

Customer Services Representative (Temporary)

Field Service Representative

Customer Support Specialist

Patient Liaison Appt Scheduler

Customer Care Specialist

Customer Service Representative

Customer Sales and Service Representative

Client Services Specialist/ Project Coordinator - Hybrid Schedule

Customer Experience Specialist

Customer Service Representative

Medical Debt Collections Call Center Agent

Customer Service Representative

Customer Experience Coach

Front Desk Patient Service Representative

CALL CENTER REPRESENTATIVE

Guest Services Representative - Aria

Guest Services Representative - The Reserve at Park MGM

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