Top 625 Customer service representative Jobs in Las Vegas, Nv

Premier Client / Esclations Specialist
Progistics Distribution —Henderson, NV
- $19 - $25 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid training
- Health insurance
Quick Apply
13d
Service Coordinator – Commercial & Residential Electrical
Confidential —Las Vegas, NV
- $24 - $26 an hour
- Full-time
- Mid-level
- Office
- Residential
- Health savings account
- Health insurance
Quick Apply
1d
Customer Service Representative
Anthony Taylor Allstate agency —Las Vegas, NV
- $20 - $23 an hour
- Full-time
- Bilingual
- Background check
- Office
- Paid holidays
- Paid time off
Quick Apply
In-Store Sales and Customer Service Representative
Confidential —Las Vegas, NV
- $850 - $1,500 a week
- Weekends as needed
- In-person
- Communication skills
- Entry level
Quick Apply
4d
Customer Service Representative
TELUS Digital —Las Vegas, NV
- Full-time
- Background check
- Spanish
- English
Quick Apply
Call Center MSR
CREATE CREDIT UNION —Las Vegas, NV
- $22.10 - $24.55 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
Quick Apply
CALL CENTER REPRESENTATIVE
Nevada Health Centers I —Las Vegas, NV
- $17.50 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- 403(b) matching
- AD&D insurance
Quick Apply
Customer Service Representative
The Digital Links Services LLC —Las Vegas, NV
- $22.20 - $23.20 an hour
- Full-time
- Computer literacy
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Agent (Remote)
Jerry.ai —Las Vegas, NV
- $19 - $21 an hour
- 8 hour shift
- Remote
- Mid-level
- 2 years
- Paid parental leave
- Health insurance
Quick Apply
5d
Cancer Support Specialist - Remote
American Cancer Society —Las Vegas, NV
- From $20 an hour
- Weekends as needed
- Remote
- Spanish
- Microsoft Excel
- English
- Health insurance
- Dental insurance
Customer Service Representative
IntouchCX —Las Vegas, NV
- $15 an hour
- Full-time
- Background check
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
11d
Virtual Personal Banker
FIREFIGHTERS FIRST CREDIT UNION —Henderson, NV
- $58,557 - $65,063 a year
- Urgently hiring
- Remote
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Call Center Representative II
Silver State Schools Credit Union —Las Vegas, NV
- $24.32 - $26.11 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- 5 years
9d
Customer Service Representative
Nellis Auction —Las Vegas, NV
- $18 an hour
- 12 hour shift
- Spanish
- English
- High school diploma or GED
Quick Apply
Remote Call Center Representative
TechOp Solutions International —Las Vegas, NV
- Full-time
- Remote
- Research
- Mid-level
- 3 years
Quick Apply
Customer Experience Category Specialist
Quince —Las Vegas, NV
- $26 an hour
- Remote
- Background check
- Writing skills
- Continuous improvement
- Paid training
- Health insurance
12d
Contact Center Agent (Remote)
STUDIO ENTERPRISE —Henderson, NV
- $16 - $17 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
Quick Apply
Customer Service Representative (Full-Time)
XPO —Las Vegas, NV
- From $22.67 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
Quick Apply
Customer Care Representative I
Quest Diagnostics —Las Vegas, NV
- From $17.20 an hour
- Weekends as needed
- Microsoft Outlook
- Laboratory experience
- Office
- Employee stock purchase plan
- Disability insurance
Quick Apply
8d
Virtual Design - Chat Consultant
Williams-Sonoma Inc. Customer Care Centers —Las Vegas, NV
- $19 an hour
- Computer literacy
- English
- Research
- Paid training

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Premier Client / Esclations Specialist

Progistics Distribution -
Henderson, NV

Quick Apply

Job Details

Full-time
$19 - $25 an hour
13 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
401(k) 4% Match
On-the-job training
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Computer operation
Customer communication
Teamwork
Client services
Organizational skills
Account management
Technical Proficiency

Full Job Description

The Premier Client/Escalations Specialist serves as a frontline advocate for FragilePak's highest-value customer relationships. This role is built around delivering white-glove service to premier accounts — anticipating needs, providing proactive communication, and ensuring every interaction reflects the level of care these partners expect. When issues arise, the specialist steps in as an advanced escalation resolver, de-escalating high-stakes situations with empathy and professionalism while instilling confidence in our customers and consignees. Success in this position demands a client-first mindset, creative problem-solving, excellent communication skills, and effective teamwork across internal and external partners.

Key Job Functions

· Own the day-to-day service experience for premier client accounts, acting as a trusted point of contact who understands each client's unique expectations, preferences, and service-level requirements.

· Proactively monitor premier account activity to identify and address potential issues before they impact the customer experience.

· Deliver consistent, high-touch communication to premier clients, providing timely updates on order status, delivery milestones, and any service exceptions.

· Serve as the primary point of contact for escalated customer issues, responding to emails and communications promptly and professionally.

· Manage and resolve escalated orders, ensuring consistent and timely communication with customers, consignees, and delivery partners throughout the resolution process.

· De-escalate customers by professionally and empathetically assisting to resolve their issues, turning negative experiences into opportunities to strengthen the relationship.

· Evaluate and coordinate reschedule requests for specific customers; communicate with consignees to ensure solutions are acceptable, and develop alternative solutions when necessary.

· Build deep knowledge of premier client accounts — their business, their customers, and their pain points — to deliver increasingly personalized and anticipatory service.

· Work task and communication lists to ensure no customer interaction or follow-up is missed.

· Develop and maintain strong relationships with customers, delivery partners, and internal teams to facilitate seamless issue resolution.

· Contribute to special projects, reports, and data-driven initiatives as needed by the team.

· Identify opportunities to improve processes and procedures, and communicate recommendations to management.

· Multi-task effectively in a fast-paced environment, maintaining flexibility and a willingness to learn new skills and accept new challenges.

· Assist in fostering a culture that supports the FragilePak way — obsessive customer focus, accountability, and precision.

· Perform other tasks and duties as assigned by management.

Education & Experience Requirements

· Minimum 3 years of experience in customer service, escalation management, or client relations (logistics/transportation industry preferred).

· Minimum 2 years of demonstrated problem-solving experience in a customer-facing role.

· Experience managing high-value or strategic client accounts preferred.

· Basic to intermediate knowledge of computer software and office systems.

· Ability to thrive in a fast-paced environment while multitasking and keeping focus on the customer.

Skills & Competencies

· Premier Client Service — Demonstrated ability to deliver high-touch, personalized service to key accounts with a proactive, anticipatory approach.

· Customer Service Excellence — Strong interpersonal and customer service skills with the ability to manage sensitive, high-pressure situations.

· Problem Solving — Analytical and creative problem-solving skills; ability to evaluate multiple solutions and make sound decisions.

· Communication — Strong oral and written communication skills, with the ability to convey empathy and professionalism.

· Organization — Excellent multitasking and organizational skills with strong attention to detail.

· Technical Proficiency — Proficiency in MS Office (Outlook, Excel, Word); ability to learn internal systems quickly.

· Relationship Building — Proven ability to develop and maintain successful interpersonal relationships across teams and with external partners.

· Work Ethic — Strong work ethic with a professional, positive attitude and a team-first mentality.

Benefits:

401(k) 4% Match
Dental insurance
Employee assistance program
Flexible spending account
Paid time off
Paid training
Vision insurance

Work Location: In person

Join us as a Premier Client / Escalations Specialist and become part of a vibrant team committed to elevating the customer experience! Your energy, expertise, and dedication will help us build lasting relationships while ensuring every client feels valued and supported.

Pay: $19.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in las vegas, nv

Premier Client / Esclations Specialist

Service Coordinator – Commercial & Residential Electrical

Customer Service Representative

In-Store Sales and Customer Service Representative

Customer Service Representative

Call Center MSR

CALL CENTER REPRESENTATIVE

Customer Service Representative

Customer Service Agent (Remote)

Cancer Support Specialist - Remote

Customer Service Representative

Virtual Personal Banker

Call Center Representative II

Customer Service Representative

Remote Call Center Representative

Customer Experience Category Specialist

Contact Center Agent (Remote)

Customer Service Representative (Full-Time)

Customer Care Representative I

Virtual Design - Chat Consultant

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