2026- 2027 Job Description
Job Summary:
Under the direction and supervision of the Administrative Director, the Front Desk Secretary/ Receptionist will be responsible for answering inquiries and providing information to the general public, customers, visitors, and other interested parties regarding activities conducted at Amplus Academy, and location of departments, offices, and employees within the organization.
The Receptionist will be expected to adhere to Amplus Academy’s professional standards. Amplus Academy is a classical education charter school located in the southwest area of Las Vegas. Amplus Academy has two campuses serving Kindergarten- 12th grade students.
Terms of Employment: 190 day calendar (10 month)
Salary: The compensation for this position is in alignment with the Amplus Governing Board approved Salary Schedule; Salary Schedule based on years’ experience and degree held. Compensation for all positions are determined by the Governing Board and Administration of Amplus Academy. Consideration is given for experience and specialized skills in determining salary.
Salary Range: $23 - $30 per hour; average of $34,500- $45,500 annually
Supervisory Responsibilities:
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This position does not control, direct, or hold accountable the work of others and therefore does not hold any supervisory responsibilities.
Duties/Responsibilities:
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Display exceptional customer service skills at all times
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Answer, screen, or forward calls, providing information, taking messages, or scheduling appointments; answers telephone inquiries concerning educational program and student enrollment, activities, policies, rules and regulations
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Answer/return general email inquiries about general school information and procedures
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Greet persons entering Amplus Academy, determine nature and purpose of visit, and direct or escort them to specific destinations
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Schedule appointments and maintain and update appointment calendars
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Hear and resolve complaints from customers or the public
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Organizes and maintains records and files
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Maintain office directories
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Handle incoming and outgoing mail
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Assist administration and staff with postage and mass mailings of school related documents
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Oversees student check-in and check-out ensuring students do not leave campus without parent/legal guardian
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Coordinate front office services
- Assist with health office services including providing basic first aid to students and maintaining appropriate records.
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May administer first aid or Cardiopulmonary Resuscitation/Automated External Defibrillator (CPR/AED) as necessary.
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Prepare reports, memos, letters and other documents using word processing, spreadsheet, database, or presentation software
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Take dictation, type routine and non-routine correspondence
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Assist in the preparation of staff meeting agendas and minutes
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Other duties as assigned
Required Skills/Abilities:
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Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
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Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, and coordination of people and resources
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Knowledge of the structure and content of the English language
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Excellent verbal and written communication skills
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Excellent interpersonal skills with the proven ability to maintain professionalism and tact in high-stress situations to create a pleasant experience for all customers
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Ability to negotiate with people with different or opposing viewpoints
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Time management skills to prioritize and complete a side variety of tasks throughout the day
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Patience and listening skills to respond appropriate and interact positively with upset customers
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Desire to work with school-aged children and ability to adapt to their individual needs
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Excellent organizational skills and attention to detail
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Creative analytical and problem-solving skills
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Proficient with Microsoft Office Suite, Google Classroom or related software
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Ability to follow and apply oral and written instructions
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Ability to learn, create, and apply new and established procedures
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Ability to handle simple tasks with speed and accuracy
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Ability to recognize and report hazards and apply safe work methods
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Ability to maintain confidential information
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Ability to work flexible hours necessary for the efficient operation of the department
Education and Experience:
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High School Diploma or equivalent
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Minimum of two (2) years successful experience as a secretary/receptionist position in a related field
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Experience working with children required
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Current First Aid certificate from the American Heart Association, American Red Cross, or other similar organization. Certification must be obtained within 3 months of acceptance of position and maintained for the duration of the assignment.
- Current Cardiopulmonary Resuscitation (CPR)/Automated External Defibrillator (AED) certificate from the American Heart Association, American Red Cross, or other similar organization. Certification must be obtained within 3 months of acceptance of position and maintained for the duration of the assignment.
- Bilingual preferred
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Experience with, knowledge of, and ability to access, use, edit and maintain student data record and technology-based student reporting systems preferred (e.g. Infinite Campus)
Physical Demands:
The physical requirements indicated below are examples of the physical aspects that a person holding this position must perform in carrying out essential job functions. Reasonable accommodations may be made to enable a person with a disability to perform the essential job duties.
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Must be able to traverse school facility to observe students and staff in classrooms
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Sufficient vision to read printed material, see distance objects with clarity, identify and distinguish objects, and be visually observant of classroom behavior and learning activities.
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Sufficient hearing to hear conversations in person and on the telephone, hear sounds clearly up to 20 feet and be cognizant of verbal altercations in the classroom.
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Ability to speak in an understandable voice with sufficient volume to be heard in normal conversation and on the telephone, and in addressing groups.
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Ability to exert up to 25 pounds of force to lift, carry, push, pull, or otherwise move objects; ability to occasionally restrain or move up to 50-100 pounds if required to intervene during student safety issues.
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This type of work requires occasional or frequent standing, walking, sitting, bending, or reaching for extended periods of time.
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This type of work requires occasional or frequent stooping, kneeling, crouching or crawling during crisis scenarios such as hard lockdowns, earthquake drills, etc.
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Sufficient manual dexterity and/or mobility to grasp and/or manipulate objects, operate mechanical equipment, and move about the work area.
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Ability to operate, activate and use a computer and other office productivity machinery such as a calculator, copy machine and printer.
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Employees in this classification may be subject to work environments that have exposure to weather or interiors with extremes of heat and/or cold, wet and/or humid conditions, temperature fluctuations, high noise levels, and various work related hazards such as bloodborne pathogens or other potentially infectious materials.
