Top 532 Customer service team lead Jobs in Latham Ny

Customer Service Representative
Astro Chemical Company, Inc. —Ballston Lake, NY
- $48,000 - $58,000 a year
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Health insurance
- 401(k)
Quick Apply
13d
Customer Relations Representative
G.A Bove Fuels —Mechanicville, NY
- From $21 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid training
- Health insurance
Quick Apply
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple —Albany, NY
- $22.00 - $28.88 an hour
- Weekends as needed
- Entry level
- Employee stock purchase plan
- Health insurance
Customer Development Representative
UniFirst —Albany, NY
- $47,000 - $90,000 a year
- Email
- Customer service
- High school diploma or GED
- Associate's degree
- Profit sharing
- Paid holidays
Quick Apply
7d
Customer Care Representative - Career Advancement Opportunities!!
Casella Waste Systems, Inc. —Clifton Park, NY
- $19.00 - $24.50 a year
- Full-time
- Research
- High school diploma or GED
- US work authorization
- Opportunities for advancement
Quick Apply
Customer Service
VENT Fitness —Latham, NY
- $16 an hour
- Part-time
- Serving
- Entry level
- Opportunities for advancement
Quick Apply
Customer Service Representative (Remote - Albany, NY)
Maximus —Albany, NY
- $20 an hour
- Remote
- High school diploma or GED
- Travel
- In-person
- Paid holidays
- Disability insurance
Customer Service Representative
Enlightened, Inc. —Latham, NY
- $16.50 - $17.00 an hour
- Temporary
- English
- In-person
- Communication skills
Quick Apply
Customer Service Representative
Waste Connections —Clifton Park, NY
- $21.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
11d
Part-Time Customer Support Representative
Public Partnerships LLC —Latham, NY
- $22 an hour
- Part-time
- Hybrid work
- Office
- Entry level
Quick Apply
6d
Supervisor, Customer Service - Hybrid (Albany, New York)
EmblemHealth —Albany, NY
- $56,160 - $99,360 a year
- Microsoft Outlook
- HIPAA
- Mid-level
Customer Service Representative
John Ray and Sons —Troy, NY
- $20 - $23 an hour
- Overtime
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
The Nassau Companies of New York. —East Greenbush, NY
- $23 - $25 an hour
- Online Application
- Research
- Mid-level
- High school diploma or GED
- Paid holidays
Quick Apply
Delivery Station Customer Service Associate, Delivery Station Liaison
Amazon.com Services LLC —Cohoes, NY
- $18 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Employee assistance program
- 401(k) matching
Facilities Operations Supervisor
Confidential Posting —Albany, NY
- $85,000 - $95,000 a year
- Full-time
- Clean driving record
- 5 years
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Restaurant Shift Supervisor - NY
CoreLife Eatery —Latham, NY
- $16 - $20 an hour
- 8 hour shift
- Hospitality
- Customer service
- Fast casual restaurant
- Paid training
- Employee discount
Quick Apply
Customer Service Representative- Bathroom Accessories (1 year position)
Bobrick Washroom Equipment, Inc —Clifton Park, NY
- $22 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health savings account
- AD&D insurance
Quick Apply
Customer Service Warehouse Clerk
Logistics One —Saratoga Springs, NY
- From $20 an hour
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Operations Manager, Clinical Laboratory
Saratoga Hospital —Saratoga Springs, NY
- $83,421.00 - $123,025.50 a year
- Online Application
- Hospital
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative- Bathroom Partitions (1 year position)
Bobrick Washroom Equipment, Inc —Clifton Park, NY
- $22 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health savings account
- AD&D insurance
Quick Apply

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Customer Service Representative

Astro Chemical Company, Inc.
Ballston Lake, NY

Quick Apply

Job Details

Full-time
$48,000 - $58,000 a year
13 days ago

Benefits

Health insurance
401(k)
Paid time off

Qualifications

CRM software
Managing customer accounts
Sage
Maintaining an organized workspace
Account maintenance
Customer service
Customer order taking
Sales order data entry
English
Microsoft Office
Administrative experience
Managing clients in a customer support role
Driver's License
Attention to detail
Customer engagement
Logistics order management
Phone etiquette
Account management experience
Order entry
Technical Proficiency
Stakeholder relationship building
Cross-functional communication
Customer data entry

Full Job Description

POSITION DESCRIPTION:
The Customer Service position serves as the primary point of contact for customers, managing the full order-fulfillment process from initial inquiry through delivery. This role requires strong customer focus, clear and effective communication, and close collaboration with internal departments. We’re seeking candidates who excel in day-to-day responsibilities while proactively identifying ways to improve the customer experience. The environment is variable-paced, with frequent urgency and short turnarounds, so candidates must be comfortable shifting gears, managing changing priorities, and responding decisively to time-sensitive demands. Adaptability and responsiveness are essential for success in this role.

APPLICATION INSTRUCTIONS:
To apply, please submit a resume and cover letter. Applications missing any of these components will not be considered. References will be required at a later stage.

RESPONSIBILITIES (Include, but are not limited to):

Customer Engagement: Act as the main liaison with customers, handling inquiries related to product information, order status, returns, shipping damage, and customer feedback.
Order Management: Process and manage customer orders, ensuring accuracy, efficiency, and timely fulfillment while maintaining clear communication with relevant departments.
Problem Resolution: Collaborate with internal departments to resolve issues related to order fulfillment, product quality, and complex orders.
Customer Account Management: Update customer accounts with relevant information, track open order status to proactively report changes, and cooperate with business development to share new products and market opportunities.
Documentation & Reporting: Maintain accurate records of customer interactions, complaints, and service-related issues.
Opportunity for professional growth through expanded customer-focused initiatives: Support of marketing campaigns, expanded use of CRM system, and trade show coordination and administration, among other responsibilities.

REQUIRED QUALIFICATIONS:

Experience: Minimum 3 years in a customer service role, including order entry and customer account management, preferably in a variable-paced product manufacturing environment.
Technical Proficiency: Demonstrated ability to understand and use software systems. Preferred experience with ERP (e.g., Sage), CRM (e.g., Sugar), and Microsoft Office 365 tools (e.g., Outlook, Excel, Teams) in a collaborative work environment.
Communication & Collaboration: Strong verbal and written communication skills, with the ability to build positive relationships with internal and external stakeholders.
Detail-Oriented & Organized: Exceptional attention to detail, with strong organizational and multitasking abilities.
Problem-Solving Mindset: Ability to troubleshoot and resolve issues promptly and effectively.
Work Ethic & Professionalism: Reliable, punctual, and committed to maintaining a neat and professional workspace.

WORK ENVIRONMENT: This is an in-office role, as we believe the Customer Service team performs most effectively in a collaborative office environment. Most communication is via email, with regular phone interactions.

COMPANY OVERVIEW:
Founded in 1959, Astro Chemical is a small, established manufacturer with a long track record and a global customer base. Our specialized products include coatings, adhesives, and potting/encapsulation systems used in electrical, composite, and general industrial applications. While proud of our legacy, we are passionate about expanding our reach and innovating for the future. Join a company that’s both rooted in tradition and looking toward growth.

BENEFITS:

Individual medical insurance (100% employer funded)
Retirement plan (5% employer contribution)
Medical expense reimbursement ($1,000/year out-of-pocket expenses)
Paid time off

Astro Chemical Company, Inc. is an Equal Opportunity Employer. Astro Chemical Company, Inc. does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.

Job Type: Full-time

Pay: $48,000.00 - $58,000.00 per year

Benefits:

401(k)
Health insurance
Paid time off

Application Question(s):

Are you comfortable working in an onsite setting?

Experience:

Customer Service: 3 years (Required)
CRM software: 3 years (Preferred)

Ability to Commute:

Ballston Lake, NY 12019 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service team lead jobs in latham ny

Customer Service Representative

Customer Relations Representative

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

Customer Development Representative

Customer Care Representative - Career Advancement Opportunities!!

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Customer Service Representative (Remote - Albany, NY)

Customer Service Representative

Customer Service Representative

Part-Time Customer Support Representative

Supervisor, Customer Service - Hybrid (Albany, New York)

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Customer Service Representative

Delivery Station Customer Service Associate, Delivery Station Liaison

Facilities Operations Supervisor

Restaurant Shift Supervisor - NY

Customer Service Representative- Bathroom Accessories (1 year position)

Customer Service Warehouse Clerk

Operations Manager, Clinical Laboratory

Customer Service Representative- Bathroom Partitions (1 year position)

I want to receive the latest job alert for customer service team lead in latham ny

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