Top 20 Hotel front desk Jobs in Laurel, Mt

Hotel Front Desk Clerk
Courtyard By Marriott Billings —Billings, MT
- $16 - $17 an hour
- Overtime
- Background check
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
AM Front Desk Agent
Hyatt Place Billings —Billings, MT
- From $16.50 an hour
- Full-time
- Background check
- Hotel
- In-person
- Health savings account
- Health insurance
Quick Apply
3d
Front Desk Agent
Fairfield by Marriot Inn & Suites Laurel —Laurel, MT
- $14.50 - $15.00 an hour
- Part-time
- Hotel
- In-person
- Entry level
- On-the-job training
- Employee discount
Quick Apply
1d
HIRING NOW-Front Desk Receptionist
SpringHill Suites by Marriott —Billings, MT
- From $16 an hour
- Full-time
- Computer literacy
- Hotel
- Fair chance
- Employee discount
- Opportunities for advancement
Quick Apply
8d
Front Desk Staff
Days Inn —Billings, MT
- $14 - $15 an hour
- Part-time
- Office
- Administrative experience
- In-person
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Front Desk Agent
Northern Hotel —Billings, MT
- $15.00 - $15.50 an hour
- 8 hour shift
- Computer literacy
- Hotel
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative
Hilton Garden Inn Billings —Billings, MT
- $15 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
Guest Services Representative PT- Courtyard by Marriott
Courtyard by Marriott Billings —Billings, MT
- From $16 an hour
- Overtime
- Hotel
- Computer skills
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
HIRING NOW- Front Desk Agent
Baymont by Wyndham —Billings, MT
- $15 - $16 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Free parking
- Health insurance
Quick Apply
HOTEL FRONT DESK
Town Pump, Inc. —Columbus, MT
- Full-time
- Hotel
- Food service experience
- Data entry
- Dental insurance
- 401(k)
4d
Night Auditor/Front Desk Agent
Ledgestone Suites Hotel - Billings —Billings, MT
- $16 - $18 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Paid time off
- Employee discount
Quick Apply
1d
Night Auditor
Hampton Inn & Suites —Billings, MT
- $15 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
Night Auditor Part time - HIRING NOW
Baymont by Wyndham —Billings, MT
- $15 - $16 an hour
- Part-time
- Hotel
- Accounting
- In-person
- Free parking
- Employee discount
Quick Apply
Front Desk Lead
Hampton Inn & Suites —Billings, MT
- $15 - $17 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Paid time off
- Employee discount
Quick Apply
Night Auditor
Comfort Suites —Billings, MT
- From $16 an hour
- Full-time
- Team management
- Accounting
- In-person
- Employee discount
Quick Apply
14d
General Manager
My Place Hotels —Billings, MT
- $70,000 - $90,000 a year
- Full-time
- Computer literacy
- Hotel
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
14d
Front Desk Agent- Award Winning Super 8 Columbus
Columbus Super 8 by Wyndham —Columbus, MT
- Up to $16.50 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- Ability to lift 50 pounds
- Health savings account
- Health insurance
Quick Apply
16h
HOTEL ASSISTANT HEAD HSKP
Town Pump, Inc. —Columbus, MT
- Part-time
- Serving
- Hotel
- Front desk
- Health insurance
- Dental insurance

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Hotel Front Desk Clerk
Courtyard By Marriott Billings —Billings, MT
Perform administrative functions for guests, i.e., faxing, coping, mailing, over-night mail service, and other clerical duties. Schedule and make Wake-up Calls.
$16 - $17 an hour
Quick Apply
AM Front Desk Agent
Hyatt Place Billings —Billings, MT
Previous experience in hotel front desk operations or customer service roles is preferred. Assist in training new front desk staff on procedures and customer…
From $16.50 an hour
Quick Apply
3d

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Front Desk Agent
Hampton Inn Columbus/Easton —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
$16 an hour
Quick Apply
Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
Quick Apply

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hotel front desk jobs near laurel, mt

Hotel Front Desk Clerk

Courtyard By Marriott Billings -
Billings, MT

Quick Apply

Job Details

Full-time
$16 - $17 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Life insurance
Referral program

Qualifications

Computer operation
Confidential information handling
Fire safety
Interpersonal skills
Alarm systems
Phone communication
Writing skills
High school diploma or GED
Hotel emergency procedures
Adaptability
Computer skills
Hotel safety procedures
Time management
Client interaction via phone calls

Full Job Description

We are looking for someone to join our front desk team! We are currently looking for someone to work our 2pm-10pm Front Desk Shift on Thursday - Sunday.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
Perform quality assurance (QA) requirements for department.
Communicate with Manager regarding status of groups.
Communicate with Housekeeping regarding VIP arrivals and expediting VR rooms.
Communicate pertinent shift information to Manager/Supervisor and team members both verbally and in writing via log-book. Update as necessary.
Pass on pertinent information to next shift: Group information, current selling strategy, follow-up required for guests or shift responsibilities.
Assist team with training, supplies and support in order to consistently provide Brand quality service.
Register guests, assign rooms, & issue room keys.
Make courtesy call to guests to assure their complete satisfaction with their room, etc.
Schedule and make Wake-up Calls.
Receive and transmit messages.
Keep records of occupied rooms and guests’ accounts.
Make and confirm reservations.
Present statements to and collect payments from departing guests.
Provide solutions to problems for guests, associates and management. Use empowerment to exceed associate/guest expectations and resolve conflicts.
Schedule dry cleaning service, post to guest folio and deliver to guest rooms.
Perform administrative functions for guests, i.e., faxing, coping, mailing, over-night mail service, and other clerical duties.
Implement, monitor and carryout guest honors program.
Clean and maintain organized work area. Stock all printers and restock any guest supplies needed at front desk.
Clean, organize, and maintain lobby area (news papers, coffee table, clean doors, windows, etc. as necessary).
Post grocery-shopping tickets.
Coordinate meeting room function book; booking and quoting dates; coordinating with other department’s food and beverage setups including coordinating the room facility, setups and breakdown.
Posting charges and expenses to the folio for the meeting room for guests.
Deliver requested amenities to guest rooms (rollaway beds, cribs, pillows, blankets, towels, small amenity items, etc.).
Verify bucket-check against computer information.
Count drawers, make deposit drop verified by witness, and run initials.
Close and balance shift.
Communicate with Housekeeping Supervisor regarding early and late check-ins, checkouts, stay-overs, and special requirements for amenities.
Document all maintenance related requests in the Maintenance Request Log/or Work Order Book.
May perform housekeeping and minor maintenance duties as needed or requested by management.
Use empowerment to exceed associate expectations and resolve conflicts.
Remain highly visible and be readily available for guests at all times.
Take initiative to offer assistance or answer questions throughout the hotel.
Proper administration of key control.
Willingness and ability to train new associates.
Complete maintenance work orders and deliver to the supervisor in a timely manner.
Thoroughly understand and implement the Brand service culture.
Perform all shift checklist responsibilities.
Support team members to ensure the team’s entire workload is completed daily.
Perform other duties as required.

QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience:

High School diploma or GED preferred.
Six months to one year related experience preferred.

Knowledge, Skills and Abilities:

Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
Ability to communicate effectively verbally and in writing and excellent telephone skills.
Ability to work in a fast-pace, high-energy and demanding work environment.
Basic knowledge of hotel operations or ability to learn quickly.
Ability to work as a team player with all levels of associates.
Dedicated, hard-working, self-motivated.
Good time management skills; multi-tasks skills; ability to prioritize; and coordinate details.
Flexibility to adjust work priorities as necessary.
Practice safety standards at all times.
Computer skills required.
Skill in operation of tools and equipment listed below.
Complete knowledge of Emergency Equipment Manual, i.e., utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc.

SPECIAL REQUIREMENTS:

Prompt and regular attendance.
Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
Comply with hotel and/or department uniform and professional behavior and appearance standards.
Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
Participate in all mandatory job training and meetings.
Adhere to property policies and procedures, the Employee Handbook, and/or other property and IMM documents.
Immediately report any suspicious activities by guests or others.
Ability to successfully complete brand standard training including brand service training.

EQUIPMENT OPERATED:

Computer
Fax machine
Copy machine
Multi-line telephone console
Commercial coffee machine
Ozone machines
Vacuum cleaner; shop vac
Fire Alarm Panel

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

While performing the duties of this job, the associate is occasionally required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear. The associate is regularly required to stand, walk, and reach with hands and arms.
The associate must frequently lift and/or move up to 30 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
The noise level in the work environment is usually moderate.

SELECTION GUIDELINES:

Formal application, rating of education and experience; oral interview; reference and other background checks, and job related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.

Pay: $16.00 - $17.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

hotel front desk jobs in laurel, mt

Hotel Front Desk Clerk

AM Front Desk Agent

Front Desk Agent

HIRING NOW-Front Desk Receptionist

Front Desk Staff

Front Desk Agent

Guest Service Representative

Guest Services Representative PT- Courtyard by Marriott

HIRING NOW- Front Desk Agent

HOTEL FRONT DESK

Night Auditor/Front Desk Agent

Night Auditor

Night Auditor Part time - HIRING NOW

Front Desk Lead

Night Auditor

General Manager

Front Desk Agent- Award Winning Super 8 Columbus

HOTEL ASSISTANT HEAD HSKP

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