Top 2580 Guest experience leader Jobs in Laurel Md

Office Manager
The Lutheran Village at Miller's Grant —Ellicott City, MD
- $60,062 - $75,078 a year
- Rotating weekends
- Mid-level
- Office
- Databases
- Disability insurance
- Health insurance
Quick Apply
14d
Upscale/Fine-Dining Restaurant Manager
Blueridge Restaurant Group —Columbia, MD
- $60,000 - $135,000 a year
- Weekends as needed
- Background check
- Sales
- Ability to walk for extended periods
- Paid training
- Health insurance
Quick Apply
Guest Services Coordinator - Washington Hilton
Hilton —Washington, DC
- $31.95 an hour
- Full-time
- Word processing
- Hotel
- Data entry
- Paid parental leave
- Employee stock purchase plan
14d
Guest Service Agent - Washington Hilton
Hilton —Washington, DC
- $30.55 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
8d
Business Office Coordinator
Tribute at Melford —Bowie, MD
- $60,000 - $75,000 a year
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
10d
Front of House Team Member
Chick-fil-A —Laurel, MD
- $15 - $16 an hour
- Part-time
- Serving
- No education required
- Ability to lift 50 pounds
- Paid training
- Employee discount
Quick Apply
Inventory Control & Quality Assurance Leader - Upper Marlboro, MD (Returns Center)
Target —Upper Marlboro, MD
- $73,000 - $132,000 a year
- Full-time
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Overnight Resident Experience Associate
Placemakr —Washington, DC
- $24 an hour
- Weekends as needed
- Hospitality
- 18 years or older
- Writing skills
- Travel reimbursement
- Paid parental leave
Quick Apply
7d
Server
Brookdale Senior Living Inc. —Bowie, MD
- $15.10 - $23.08 an hour
- Part-time
- Hospitality
- Military encouraged
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Guest Experience Manager - Maryland
Live! Casino and Hotel Maryland —Hanover, MD
- $73,003 - $100,694 a year
- Weekends as needed
- CRM software
- Bachelor's degree
- Team management
- Free parking
- Disability insurance
Concierge - Conrad Washington DC
Hilton —Washington, DC
- $29.50 an hour
- Weekends as needed
- Hotel
- Marketing
- Entry level
- Paid parental leave
- Employee stock purchase plan
Retail Store Team Leader (Full-Time) - Arundel Mills, MD
LEGO —Hanover, MD
- $23.50 - $24.90 an hour
- Online Application
- Background check
- Merchandising
- Pass drug screening
- Disability insurance
- Family leave
7d
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1007)
Target —Laurel, MD
- $17.50 - $26.25 an hour
- Part-time
- Entry level
- Flexible schedule
4am Inbound (Stocking) (T1007)
Target —Laurel, MD
- $17.50 - $26.25 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1007)
Target —Laurel, MD
- $17.50 - $26.25 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Guest Service Agent - DoubleTree by Hilton Crystal City
Hilton —Arlington, VA
- $24.67 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
3d
Resident Experience Associate
Placemakr —Washington, DC
- $24.25 an hour
- Weekends as needed
- 18 years or older
- Writing skills
- Travel
- Travel reimbursement
- Paid parental leave
Quick Apply
7d
Elkridge 50+ Center Administrative Support Technician II-Community Resources & Services
Howard County —Elkridge, MD
- $20.03 - $24.70 an hour
- Full-time
- Background check
- Computer literacy
- Basic math
- Paid jury duty
- Paid parental leave
1d
Resident Experience Manager
Placemakr —Washington, DC
- $72,500 - $82,500 a year
- Weekends as needed
- 18 years or older
- Clean driving record
- Mid-level
- Paid training
- Paid parental leave
Quick Apply
7d
Spa Sales and Guest Service Associate
Hand & Stone - 6030 Daybreak Circle - Clarksville, MD —Clarksville, MD
- $16 - $18 an hour
- Part-time
- 18 years or older
- Sales
- High school diploma or GED
- Employee discount
- Opportunities for advancement
Quick Apply

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guest experience leader jobs near laurel md

Office Manager

The Lutheran Village at Miller's Grant -
Ellicott City, MD

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Job Details

$60,062 - $75,078 a year
14 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
403(b)
Life insurance

Qualifications

Customer communication
Staff supervision
Team leadership
Coaching
High school diploma or GED
Team development
Professional development support
Team training
Leading team collaboration initiatives
Technical Proficiency

Full Job Description

Join our Lutheran Village at Miller's Grant Team!

Lutheran Village at Miller’s Grant is seeking an experienced Office Manager to oversee daily office operations, lead our Office Assistants and Concierge teams, and provide administrative support to the Executive Director. This is an excellent opportunity for a professional who enjoys leadership, organization, and creating exceptional customer service experiences.

This position follows a regular Monday–Friday schedule from 9:00am to 5:00pm, with occasional on-call Concierge coverage responsibilities and participation in the Manager on Duty weekend rotation.

What You'll Do

As Office Manager, you'll oversee daily office operations while leading a team that helps keep our community running smoothly.

Leadership & Team Management

Lead and develop the Office Assistants and Concierge teams.
Manage staffing, scheduling, performance reviews, coaching, hiring, and training.
Foster a culture of teamwork, accountability, and exceptional service.
Provide hands-on support and coverage when needed.

Office & Administrative Operations

Ensure efficient day-to-day business office operations.
Oversee office equipment, supply inventory, and workspace organization.
Maintain administrative systems, databases, and internal communications.
Develop and update policies, procedures, and operational documentation.

Executive Support

Act as a key administrative resource to the Executive Director.
Coordinate contracts, vendor documentation, and operational projects.
Partner with department leaders to streamline administrative processes and improve service delivery.

Financial & Business Administration

Prepare and manage the annual Support Services budget.
Review and approve purchase orders and invoices.
Support billing functions and financial reporting as requested.
Track guest room utilization and submit monthly reporting.

Community & Resident Engagement

Respond professionally to resident, family, and visitor inquiries.
Coordinate community events, programs, and special projects.
Support communication efforts that enhance resident satisfaction and engagement.

Total Rewards & Benefits

We offer a comprehensive compensation and benefits package designed to support your health, financial well-being, and professional growth, including:

Competitive compensation
Medical, dental, and vision insurance
Employer-paid life insurance
Short- and long-term disability coverage
Generous 403(b) retirement plan contributions
Paid Time Off (PTO)
Professional development opportunities
Scholarship programs
Supportive and mission-driven work environment

#INDSPN

What You’ll Need as an Office Manager:

High school diploma required; associate's or bachelor's degree preferred.
3+ years of administrative experience.
A minimum of 1–2 years of supervisory or team leadership experience, with a demonstrated ability to coach, support, and develop staff.
Strong communication, organization, and problem-solving skills.
Ability to manage multiple priorities with professionalism and discretion.
Proficiency with office technology and business systems.

Equal Opportunity Employer Statement
At Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings.

LSMMD provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.

Our hiring practices reflect our core values of respect, compassionate service, trust, integrity, community, and innovation. We are proud to be an Equal Opportunity Employer and actively promote a culture of inclusion and equity in all aspects of our organization.

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Refine Your Search

guest experience leader jobs in laurel md

Office Manager

Upscale/Fine-Dining Restaurant Manager

Guest Services Coordinator - Washington Hilton

Guest Service Agent - Washington Hilton

Business Office Coordinator

Front of House Team Member

Inventory Control & Quality Assurance Leader - Upper Marlboro, MD (Returns Center)

Overnight Resident Experience Associate

Server

Guest Experience Manager - Maryland

Concierge - Conrad Washington DC

Retail Store Team Leader (Full-Time) - Arundel Mills, MD

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1007)

4am Inbound (Stocking) (T1007)

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1007)

Guest Service Agent - DoubleTree by Hilton Crystal City

Resident Experience Associate

Elkridge 50+ Center Administrative Support Technician II-Community Resources & Services

Resident Experience Manager

Spa Sales and Guest Service Associate

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What You'll Do

Leadership & Team Management

Office & Administrative Operations

Executive Support

Financial & Business Administration

Community & Resident Engagement

Total Rewards & Benefits

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