Top 649 Patient services representative Jobs in Laveen Az

Pharmacy Technician
Advanced Medical Pricing Solutions —Phoenix, AZ
- Hybrid work
- Bilingual
- HIPAA
- Research
Quick Apply
Population Health Coordinator
MY DR NOW —Chandler, AZ
- $19 - $24 an hour
- Weekends as needed
- Spanish
- English
- In-person
- Health savings account
- Health insurance
Quick Apply
6d
Surgery Scheduler
Arizona Advanced Surgery LLC —Scottsdale, AZ
- Full-time
- Surgery
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Patient AR Specialist
American Vision Partners —Phoenix, AZ
- Full-time
- Surgery
- Computer literacy
- HIPAA
- Paid holidays
- Health insurance
Front Office/Treatment Coordinator
Anytime Dental —Gilbert, AZ
- $20 - $25 an hour
- Full-time
- Private practice
- Dental office
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
5d
Patient Appointment Services Specialist
Mayo Clinic —Phoenix, AZ
- $22.12 - $31.21 an hour
- Overtime
- Hybrid work
- Mid-level
- High school diploma or GED
- US work authorization
- Health savings account
- Health insurance
3d
Patient Access Representative
City of Hope —Goodyear, AZ
- $18.42 - $28.44 an hour
- Full-time
- Communication skills
- Entry level
5d
Registrar
Arizona General Hospital —Laveen, AZ
- $18.00 - $22.19 an hour
- Full-time
- Hospital
- Computer literacy
- BLS Certification
2d
Patient Services Team Lead
Sonora Quest Laboratories —Goodyear, AZ
- Day shift
- Ability to walk for extended periods
- Research
- High school diploma or GED
Per Diem Patient Access Representative
Optum —Phoenix, AZ
- $18 - $32 an hour
- 8 hour shift
- 18 years or older
- Hospital
- Basic math
- Paid training
Representative - Patient Registration Part-Time
Atlas Healthcare Partners —Phoenix, AZ
- $19.23 - $28.85 an hour
- Part-time
- Word processing
- High school diploma or GED
- Financial services
Quick Apply
3d
Associate Patient Care Coordinator
Optum —Phoenix, AZ
- $16 - $29 an hour
- 8 hour shift
- Spanish
- Pass drug screening
- English
- AD&D insurance
- Employee stock purchase plan
Representative - Admissions Services
HonorHealth —Phoenix, AZ
- Full-time
- Hospital
- HIPAA
- High school diploma or GED
Patient Coordinator
Ageless Mens Health —Phoenix, AZ
- $26 an hour
- Full-time
- HIPAA
- Mid-level
- Administrative experience
- Paid parental leave
- Disability insurance
Quick Apply
1d
Medical Front Office
NextCare —Phoenix, AZ
- Full-time
- Urgent Care
- High school diploma or GED
- Entry level
- Health savings account
- Disability insurance
Quick Apply
Patient Services Specialist
Barrow Brain and Spine —Scottsdale, AZ
- Full-time
- Guest services
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
Intake Coordinator
Pillar Home Health AZ LLC —Peoria, AZ
- $24.63 - $29.67 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data entry
Quick Apply
Patient Access Registration
Optum —Chandler, AZ
- $16 - $29 an hour
- Full-time
- Spanish
- Hospital
- Pass drug screening
4d
In-Office Customer Service Rep
Medical Transportation Management (MTM, Inc.) —Phoenix, AZ
- $19 - $22 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Outlook
- Mileage reimbursement
- Paid holidays
Quick Apply
4d
Patient Access Registrar
Optum —Chandler, AZ
- $16 - $29 an hour
- Full-time
- Spanish
- Hospital
- Medical office experience
9d

I want to receive the latest job alert for patient services representative in laveen az

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient services representative jobs near laveen az

Surgery Scheduler jobs in Scottsdale, AZ

Patient Services Coordinator jobs in Phoenix, AZ

Admission Representative jobs in Phoenix, AZ

Medical Office Assistant jobs in Phoenix, AZ

Patient Access Specialist jobs in Chandler, AZ

Pharmacy Technician jobs in Phoenix, AZ

Patient Access Representative jobs in Goodyear, AZ

Patient Access Representative jobs in Phoenix, AZ

Patient Registration Representative jobs in Phoenix, AZ

Patient Care Coordinator jobs in Phoenix, AZ

Population Health Coordinator jobs in Chandler, AZ

Patient Coordinator jobs in Phoenix, AZ

Customer Service Representative jobs in Phoenix, AZ

Accounts Receivable Clerk jobs in Phoenix, AZ

Surgery Scheduler jobs in Milwaukee, WI

Surgery Scheduler jobs in Novi, MI

Oral Surgery Assistant jobs in Dallas, TX

Surgery Scheduler jobs in Crown Point, IN

Surgery Scheduler jobs in Connecticut

Patient Services Coordinator jobs in Milford, MA

Pharmacy Technician

Advanced Medical Pricing Solutions -
Phoenix, AZ

Quick Apply

Job Details

Qualifications

Health insurance policy knowledge
High school diploma or GED
Telephone systems
Multi-line phone systems
Medical terminology

Full Job Description

Description:

The Pharmacy Customer Service Advocate assists member, providers, and pharmacies with inquiries for member’s eligibility, claim status, precertification requirements, and claims coverage questions by phone, fax, email, and US mail, working independently within the scope of their duties. The Customer Service Advocate coordinates the handling of numerous daily, time-sensitive functions required to maintain an efficient workflow and direct all maters to a proper resolution.

Job Responsibilities:

Maintain HIPAA/PHI guidelines to ensure the confidentiality of all calls and documents
Interpret plan documents/plan guidelines
Determine eligibility by reviewing, researching, and analyzing information in the appropriate system
Use critical thinking and reasoning to manage workload with above average level
Maintain and enter information into systems as information is received
Forward all records to the appropriate parties
Record and respond to calls/emails/faxes from Member, Providers, and Pharmacies
Maintain high level of knowledge to answer specific Pharmacy Plan Benefit information or sharing guideline related questions
Review issues as they arise
Serve as a role model in demonstrating core values of customer service
Provide timely and thorough responses to internal and external customers
Escalate difficult issues to the appropriate party
Provide exceptional customer service for incoming/outgoing calls
Propose process improvements to enhance customer service satisfaction
Ensure compliance with service standards
Develop and execute plans to meet established goals
Provide continuous feedback to strengthen and optimize quality performance
Work cross-departmentally to improve or streamline procedures
Maintain up to date knowledge on industry trends and look for new data sources
Develop or improve current internal processes to improve overall quality
Accurate and complete documentation of all daily interactions
Special projects as assigned

Skills and Abilities:

Excellent verbal and written communication skills with high attention to detail
Excellent customer service skills
Strong analytical and problem-solving skills
Confident decision-making abilities

Advanced Medical Pricing Solutions (AMPS) provides market leading healthcare cost containment services for self-funded employers, public entities, brokers, TPAs, payers and many other entities. As we continue to grow, we look for driven professionals who share our core values.

We take a “one team” approach to keeping clients satisfied and engaged with our products and services for the long-term.

Demonstrated ability to work independently, prioritize workloads, multi-task effectively, and manage priorities to meet deadlines

Requirements:

Education and Experience:

High school diploma or equivalent required
PBM Experience
Minimum 2 years customer service or claims experience in the Health Insurance Industry
Preferred experience in Call Center Customer Service
Preferred experience in Pharmacy Tech
Must have experience in handling multi-line telecommunication systems and electronic documentation software
Knowledge of medical/pharmaceutical terminology required
Health Insurance/Eligibility and Benefit knowledge required
Prior authorization experience preferred
Bilingual a plus

Physical Requirements:

Indoor office environment with moderate noise
Hybrid position
First 90 days in office for training
Intermittent physical effort may include lifting to 25 lbs., walking, stopping, kneeling, crouching or crawling may be required
Frequent sitting, use of a keyboard, reaching with hands and arms, talking, and hearing approximately 70% of the time; 30% or less time is spent standing
Normal vision abilities required including close vision and ability to adjust focus
Travel up to 10% of the time may be required

Quick Apply

Refine Your Search

patient services representative jobs in laveen az

Pharmacy Technician

Population Health Coordinator

Surgery Scheduler

Patient AR Specialist

Front Office/Treatment Coordinator

Patient Appointment Services Specialist

Patient Access Representative

Registrar

Patient Services Team Lead

Per Diem Patient Access Representative

Representative - Patient Registration Part-Time

Associate Patient Care Coordinator

Representative - Admissions Services

Patient Coordinator

Medical Front Office

Patient Services Specialist

Intake Coordinator

Patient Access Registration

In-Office Customer Service Rep

Patient Access Registrar

I want to receive the latest job alert for patient services representative in laveen az

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected