Top 156 customer service representative Jobs in lawrence, ks

Sales and Customer Experience Specialist - PT evenings & Saturdays
Peruvian Connection —Tonganoxie, KS
- $15 an hour
- Part-time
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Retail Customer Service Associate
FedEx Office —Lawrence, KS
- Part-time
- Maintenance
- High school diploma or GED
- Project management
10d
Customer Service Representative
Furniture Mall of Kansas —Olathe, KS
- $14 - $16 an hour
- 8 hour shift
- Customer service
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Customer Support I, Customs Compliance
Magaya Corporation —Lawrence, KS
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
7d
CSR (Customer Service Representative) Dispatcher
Blue Duck Plumbing —Lawrence, KS
- $16 - $18 an hour
- 8 hour shift
- Background check
- Customer service
- Pass drug screening
- Professional development assistance
- Flexible schedule
Quick Apply
14d
Customer Service Representative (Home Services)
Green Factor Insulation, Inc —Lawrence, KS
- $18 - $25 an hour
- Full-time
- CRM software
- Office
- In-person
- Paid training
- Health insurance
Quick Apply
Call Center Patient Service Representative
Heartland Community Health Center —Lawrence, KS
- $19 - $25 an hour
- 8 hour shift
- HIPAA
- English
- Microsoft Office
Quick Apply
Customer Service Associate - Temporary
Walgreens —Lawrence, KS
- $15.00 - $17.50 an hour
- Temporary
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Associate II
Dollar Tree —Lawrence, KS
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Representative (Part-Time)
Dayton Freight —Topeka, KS
- From $18 an hour
- Part-time
- 18 years or older
- English
- Office
- 401(k) matching
Customer Service Associate
Capitol Federal —Lawrence, KS
- Full-time
- High school diploma or GED
- In-person
- Communication skills
- Paid holidays
- Disability insurance
Customer Service Representative
QC Holdings, Inc./LendNation —Olathe, KS
- $14 an hour
- Full-time
- 18 years or older
- 11+ years
- Office
- Health savings account
- Paid holidays
Quick Apply
8d
Market Service Manager - UniFirst
UniFirst —Topeka, KS
- Email
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
4d
Customer Service Representative
Robert Kelly-Farmers Insurance Agency —Gardner, KS
- $17.75 - $23.00 an hour
- Full-time
- No experience needed
- Office
- Entry level
- Paid training
- Health insurance
Quick Apply
2d
Client Service Representative
Mutual Savings Association —Eudora, KS
- $15 - $16 an hour
- Part-time
- Office
- High school diploma or GED
- Restaurant experience
Quick Apply
8d
Part Time Customer Service Representative
Kansas Turnpike Authority —Topeka, KS
- $18.97 - $22.20 an hour
- Extended hours
- Background check
- Spanish
- Computer literacy
Quick Apply
14d
Customer Service Associate I
Family Dollar —Eudora, KS
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Membership Experience Manager | Full Time | University of Kansas Social Club
Oak View Group —Lawrence, KS
- $60,000 - $75,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Customer Service Representative
Press-One Customer Care —Topeka, KS
- $15 - $16 an hour
- 12 hour shift
- Remote
- Computer literacy
- Writing skills
- Windows
- Paid training
Pro Customer Service/Sales
Home Depot —Lawrence, KS
- Entry level
- Commercial

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Sales and Customer Experience Specialist - PT evenings & Saturdays

Peruvian Connection -
Tonganoxie, KS

Quick Apply

Job Details

Part-time
$15 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

Customer relationship building
Sales
Customer service
Client rapport building
High school diploma or GED
Driver's License
Needs-based selling
Retail math
Suggestive selling

Full Job Description

Company Overview

Our headquarters are located on our owner’s family farm located twenty miles west of The Legends in the KC Metro area. Peruvian Connection has provided exceptional, artisan-made knitwear as well as coats, dresses, accessories, and home décor to discerning, educated customers in the US, UK, and Germany since 1976. Andean luxury fibers alpaca and Pima cotton, a sophisticated design and color aesthetic, and global, museum-quality textiles are the inspiration for our products. Peruvian Connection evolved from a catalog company to one of the early online fashion brands and is today the proprietor of four full-line retail locations in the US. As an Omni channel retailer, we are one of the few brands offering original design, artisan-made apparel, with special attention paid to superb fit.

Peruvian Connection's roots are with cottage industry artisans in Peru and other South American countries, many of whom have been with us from the beginning, and we continue to support their work. Our customer demographic identifies with and appreciates this. Brand research tells us that our customer is also interested in the arts, reading, travel, education, fitness, and above all, authenticity.

Summary

We have a part time evening & Saturday position opening for a Sales and Customer Experience Specialist position in our contact center at the corporate office in Tonganoxie, KS.

In this role, you will play a vital part in delivering exceptional customer service while promoting our unique collection of knitwear and accessories. Your contributions will help us maintain our reputation for quality and style in the luxury fashion market.

Responsibilities include but not limited to:

Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
Stay informed about new products, features, and promotions, and provide accurate information to customers.
Understanding and promoting current sales, promotions, and loyalty programs to enhance customer experience and drive sales.
Suggest additional products or services that may complement a customer's purchase and increase shopping bag value.
Providing accurate information (e.g. product features, pricing and after-sales services).
Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
Ability to perform in fast-paced environments
Handle incoming customer inquiries via phone, email, or chat in a professional and timely manner
Record and maintain customer information and interactions in the company database
Address and resolve customer complaints or concerns, escalating issues when necessary
Collaborate with other departments, such as sales and shipping, to ensure seamless customer experiences
Follow up with customers to ensure satisfaction and gather feedback on their experiences
Process customer payments and troubleshoot billing-related issues

We pride ourselves on investing in education and training so that our sales and service associates are familiar with the fibers, colors, textiles and silhouettes presented in each catalog. Our specialists provide more than just order placement -- they can help customers understand the value of each special Peruvian Connection item.

Requirements:

Communication: Strong interpersonal and communication skills to interact effectively with customers. Excellent oral and written communication skills.
Sales: Ability to build rapport with customers, understand their needs, and recommend appropriate products.
Customer Service: Patience, empathy, and a positive attitude when dealing with customers.
Basic Math: Ability to calculate costs, totals, and discounts accurately.
Problem solving: Ability to prioritize responsibilities and multitask within systems
High School Diploma or GED equivalent required
Minimum of one year customer service experience.

Success Criteria

To excel in this role, as a sales associate we expect you to:

Meet or exceed individual sales targets and contribute to the team’s overall sales performance.
Deliver outstanding customer service, as measured by positive customer feedback and a satisfaction rating of 80% or higher.
Maintain a consistently high level of product knowledge, actively engaging in training opportunities.

HOW TO APPLY FOR THIS POSITION:

If you are passionate about fashion and eager to provide exceptional service, we invite you to apply today and become a part of the Peruvian Connection family! Interested applicants can apply for this position by responding to this ad. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Peruvian Connection, please contact Human Resources.

Peruvian Connection is an equal opportunity employer, and we value diversity and inclusion.

Job Type: part-time evenings

Pay: $15.00 per hour

Benefits:

401(k), 401(k) matching
Employee Discount
Paid on-the-job-training

Shift:

Monday, Friday, and Saturdays
Evening shift - 5pm to 10pm
Saturday shift 8am to 5pm

Work Location: In person/on site

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Tonganoxie, KS 66086 (Required)

Ability to Relocate:

Tonganoxie, KS 66086: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in lawrence, ks

Sales and Customer Experience Specialist - PT evenings & Saturdays

Retail Customer Service Associate

Customer Service Representative

Customer Support I, Customs Compliance

CSR (Customer Service Representative) Dispatcher

Customer Service Representative (Home Services)

Call Center Patient Service Representative

Customer Service Associate - Temporary

Customer Service Associate II

Customer Service Representative (Part-Time)

Customer Service Associate

Customer Service Representative

Market Service Manager - UniFirst

Customer Service Representative

Client Service Representative

Part Time Customer Service Representative

Customer Service Associate I

Membership Experience Manager | Full Time | University of Kansas Social Club

Customer Service Representative

Pro Customer Service/Sales

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