Top 210 Customer relations representative Jobs in Lawrenceville Ga

Customer Service Representative I
Service Experts Heating & AC LLC —Duluth, GA
- Full-time
- Administrative experience
- High school diploma or GED
- 1 year
Quick Apply
14d
Customer Relations Representative - State Farm Agent Team Member
Bailey Murray - State Farm Agent —Buford, GA
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
New Patient Coordinator
Summit Spine and Joint Centers —Lawrenceville, GA
- Full-time
- Bilingual
- Writing skills
- Office
Quick Apply
Account Representative - State Farm Agent Team Member
Nicole Billings-Turner - State Farm Agent —Lawrenceville, GA
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Disability insurance
- Health insurance
Quick Apply
Patient Access Representative
Northside Hospital Inc. —Cumming, GA
- Full-time
- Hospital
- Customer service
- Computer literacy
13d
Account Representative - State Farm Agent Team Member
Trent Lewis - State Farm Agent —Lawrenceville, GA
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Darryl Brooks - State Farm Agent —Lawrenceville, GA
- $18 - $20 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Flexible schedule
Quick Apply
Patient Relations Representative
Northside Hospital Inc. —Atlanta, GA
- Full-time
- Spanish
- Hospital
- Mid-level
Northside Gwinnett Rehabilitation Aide
Innovative Therapy Concepts, LLC —Lawrenceville, GA
- Full-time
- Acute care
- 18 years or older
- Anatomy knowledge
- 401(k) matching
- Flexible schedule
Administrative Assistant IV - Deputy Superintendent
Gwinnett County Public Schools —Gwinnett County, GA
- $54,648 - $85,707 a year
- Full-time
- School experience
- Research
- Office
1d
Customer Relations Representative - State Farm Agent Team Member
Mia Mcworter - State Farm Agent —Dacula, GA
- $40,000 - $58,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Assistant City Clerk and Human Resources Assistant
City of Flowery Branch —Flowery Branch, GA
- From $50,625.84 a year
- Email
- Ability to walk for extended periods
- Office
- High school diploma or GED
10d
Account Representative - State Farm Agent Team Member
Brad Batchelor - State Farm Agent —Snellville, GA
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative
Premier Rental Purchase of Snellville —Snellville, GA
- $15 - $18 an hour
- Full-time
- Clean driving record
- Residential
- High school diploma or GED
Quick Apply
Administrative Assistant II
Werfen —Norcross, GA
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Insurance Account Representative - State Farm Agent Team Member
Darryl Brooks - State Farm Agent —Lawrenceville, GA
- $19 - $22 an hour
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Michael Hillman - State Farm Agent —Cumming, GA
- $40,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Brady Bennett - State Farm Agent —Peachtree Corners, GA
- $40,000 - $70,000 a year
- Full-time
- Spanish
- Office
- Leadership
- Health insurance
- Paid time off
Quick Apply
Account Representative - State Farm Agent Team Member
Dennis Holland - State Farm Agent —Cumming, GA
- $70,000 - $100,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
Product Support Representative (PSR)
Cowin Equipment Company, Inc - Montgomery —Lawrenceville, GA
- Full-time
- Construction site
- Mid-level
- Forklift
Quick Apply

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Customer Service Representative I

Service Experts Heating & AC LLC -
Duluth, GA

Quick Apply

Job Details

Full-time
14 days ago

Qualifications

High school diploma or GED

Full Job Description

Welcome!

‎

The Customer Service Specialist handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with The Customer Service Representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one-call resolution.

‎

Key Responsibilities:

Answers incoming phone calls from customers and assists call or routes call to appropriate person
Maintains good customer relations and ensures that all calls meet Service Experts’ standards
Handles and resolves a variety of customer concerns, complaints, and questions by phone, email, Chat, (questions may include billing inquires, technician ETA, scheduling issues, and general company product and service questions)
Resolves problems by clarifying issues, researching, exploring answers/alternative solutions, implementing solutions, and escalating unresolved issues
Maintains customer records by updating account information
Accurately dispositions calls in call monitoring software
Adheres to CPI compliance regulations when taking payments over the phone
Updates capacity planner whenever calls or booked, rescheduled or cancelled
Works with Sales and Service Coordinator to improve accuracy in scheduling and speed of response
Communicates with customers on the status of service calls
Assists with dispatching as needed
Continually maintains working knowledge of all company products, services, and promotions
Working with dispatch to improve accuracy in scheduling and speed of response
Reliable attendance and on-time job performance
Performs similar/other duties as needed or assigned

Desired Qualifications:

High school diploma or equivalent with 1 year experience working in customer service or other customer-facing environment
Experience or training the use of computers and related systems in an administrative office environment
Must be able to multi-task and work effectively in fast-paced and constantly changing work environment. Must be comfortable switching rapidly between tasks with no loss in efficiency and effectiveness.
Excellent customer-service, communication, and interpersonal skills
Effective communication skills to communicate with customer and to resolve customer issues, complaints, or concerns
Ability to effectively communicate with co-workers and customers in a pleasant, business-like, and customer-focused manner. Ability to communicate with a diverse customer population.
Ability to work effectively in both a team and an independent environment
Ability to make decisions based on established guidelines and procedures
Ability to accept empowerment and to be prepared to make decisions regarding customer satisfaction with confidence
Effective organizational and time-management skills. Must be able to prioritize work based on service demands
An understanding and knowledge of the HVAC/Refrigeration Industry is an asset

‎

Minimum Experience: 0 - 2 years Minimum Education: High School Diploma/GED

‎

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [email protected]

Quick Apply

Refine Your Search

customer relations representative jobs in lawrenceville ga

Customer Service Representative I

Customer Relations Representative - State Farm Agent Team Member

New Patient Coordinator

Account Representative - State Farm Agent Team Member

Patient Access Representative

Account Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Patient Relations Representative

Northside Gwinnett Rehabilitation Aide

Administrative Assistant IV - Deputy Superintendent

Customer Relations Representative - State Farm Agent Team Member

Assistant City Clerk and Human Resources Assistant

Account Representative - State Farm Agent Team Member

Customer Service Representative

Administrative Assistant II

Insurance Account Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Product Support Representative (PSR)

I want to receive the latest job alert for customer relations representative in lawrenceville ga

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