Top 620 Manager in Jobs in Lebanon, Nh

Service Delivery Manager
All-Access Infotech, LLC —West Lebanon, NH
- $75,000 - $95,000 a year
- Full-time
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Radiology Manager
CompHealth —New Hampshire
- $100,000 - $120,000 a year
- Email
- Management
- BLS Certification
- Mid-level
- Relocation assistance
Program Manager, Cable Makerspace
Dartmouth College —Hanover, NH
- $59,300 - $74,200 a year
- Part-time
- Background check
- Management
- Mid-level
13d
Project Manager - Research Associate
Dartmouth-Hitchcock —Lebanon, NH
- $75,899.20 - $117,644.80 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Company Manager
Dartmouth College —Hanover, NH
- Full-time
- Background check
- Mid-level
- University
Project Manager for Research & Innovation
Dartmouth College —Hanover, NH
- Full-time
- Background check
- Google Workspace
- Microsoft Outlook
- Health insurance
- Tuition reimbursement
4d
Front Desk Manager
Woodstock Inn & Resort —Woodstock, VT
- From $65,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Driver's License
- Disability insurance
- Health insurance
District Manager in Training
Mountain View Tire & Auto Services —Claremont, NH
- $95,000 - $124,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Office
Quick Apply
Field Service Manager
Konica Minolta Business Solutions, U.S.A., Inc. —West Lebanon, NH
- $65,500 - $116,265 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
Project Manager - Research
Dartmouth-Hitchcock —Lebanon, NH
- $59,280.00 - $91,894.40 a year
- Full-time
- Management
- 5 years
- Mid-level
- Disability insurance
- Health insurance
Manager of Digital Technology
Tecnica Group USA —West Lebanon, NH
- Full-time
- Hybrid work
- System design
- Office
- Ability to lift 50 pounds
14d
Project Manager
Labsphere, Inc. —North Sutton, NH
- $90,000 - $120,000 a year
- Full-time
- Engineering
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
Project Manager
Trumbull-Nelson Construction —West Lebanon, NH
- Full-time
- Construction site
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Highway Supervisor
TOWN OF ENFIELD —Enfield, NH
- Up to $90,000 a year
- Full-time
- CDL B
- Construction site
- Heavy equipment operation
- Health savings account
- Health insurance
Quick Apply
Registered Nurse Case Managers
Dartmouth Hitchcock Medical Center —Lebanon, NH
- Online Application
- Float pool
- Mid-level
- In-person
- Disability insurance
- Health insurance
Unit Manager, RN
Lebanon Center —Lebanon, NH
- $48 - $51 an hour
- Full-time
- Nursing
- RN License
- Mid-level
- Disability insurance
- Health insurance
Manager in Training/Floating Manager
Maplefields & R.L. Vallee —Woodstock, VT
- $23 - $25 an hour
- Full-time
- Maintenance
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Manager in Training/Floating Manager
Maplefields & R.L. Vallee —Sharon, VT
- $23 - $25 an hour
- Full-time
- Maintenance
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Assistant Manager
Tenneybrook —Hartford, VT
- 8 hour shift
- No education required
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Manager in Training
Maplefields & R.L. Vallee —Sharon, VT
- $20 - $24 an hour
- Full-time
- Maintenance
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply

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Service Delivery Manager

All-Access Infotech, LLC
West Lebanon, NH

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off

Qualifications

Microsoft Windows Server
Managing technical support teams
Google Workspace
Managing teams in a customer support role
Team leadership
Metrics Reporting
Windows
Hiring
Key Performance Indicators
Supervising experience
Bachelor's degree
Technology management
Mentoring
Recruiting
Organizational skills
Leading team collaboration initiatives
Productivity software
Process management

Full Job Description

Service Manager

All-Access Infotech | Service Desk | Full-Time, On-Site (Exempt/Salaried)

Pay: $75,000 - $95,000 per year, based on experience

This position is on-site at our office. It is not eligible for remote or hybrid work.

About the Role

All-Access Infotech is looking for a Service Manager to lead our full service delivery organization. You'll oversee Level 1, Level 2, and Level 3 technicians, our Professional Services team, and our Service Coordinator/dispatcher - giving you the complete picture of ticket flow, escalations, and project work across the department. This is a player-coach role - you'll still be hands-on with escalated tickets and high-impact projects, not just managing from a distance.

This position is a great fit for someone who is a strong technician in their own right, cares about developing people, and can balance hands-on problem-solving with the accountability of running a full department.

What You'll Do

- Manage the day-to-day performance of the full service delivery team - Level 1, 2, and 3 technicians, Professional Services, and the Service Coordinator - including regular 1:1s, coaching, and feedback

- Take ownership of escalated tickets and high-impact projects alongside the team

- Own service desk SLAs and overall ticket and project queue health, and drive process improvements from recurring issues

- Oversee dispatch and scheduling across support tiers and project work to keep client commitments on track

- Participate in hiring, onboarding, and training new technicians at every level

- Support technicians' certification and career growth plans

- Serve as an escalation point for client concerns and build strong, lasting client relationships

- Track and report on team performance metrics and provide input on staffing and tooling needs

What You Need

- 3+ years of experience in an MSP or IT service desk environment, including hands-on Level 2 (or higher) technical work

- Prior experience leading, mentoring, or supervising a technical team

- Strong understanding of Microsoft 365, Google Workspace, Windows Server, and general MSP service delivery

- Excellent communication skills with both clients and your team

- Ability to balance hands-on technical work with day-to-day team management

- Strong organizational skills and comfort tracking metrics, SLAs, and team performance

- Able to work on-site full-time - this role is not remote or hybrid

Nice to Have (Not Required)

- Experience managing a multi-tier technical team (e.g., Level 1 through Level 3, or a mix of support and project/professional services staff)

- Experience with PSA/RMM tools such as Autotask, ConnectWise, Datto RMM, or NinjaOne

- Relevant certifications (CompTIA, Microsoft, ITIL, or similar)

What We're Looking For

We hire for humble, hungry, and smart. In this role, that means someone the team trusts and wants to follow - who leads by example, takes ownership of the team's results, and stays hungry to keep improving how the service desk runs.

About All-Access Infotech

All-Access Infotech provides managed IT services, cybersecurity, cloud services, and technology support for small and medium-sized businesses. We help clients operate more securely, efficiently, and confidently through proactive support and a strong client experience.

Benefits

- Health insurance

- Dental insurance

- Paid time off

Work Location: In person

Pay: $75,000.00 - $95,000.00 per year

Benefits:

Health insurance
Paid time off

Application Question(s):

Do you have prior experience leading, mentoring, or directly supervising a technical team?
This position requires full-time, in-person work at our office location — it is not remote or hybrid. Are you able and willing to work on-site full-time?
This role is a player-coach position — you'll manage the team while still handling escalated tickets and hands-on technical work yourself, rather than moving fully into administration. Does that balance appeal to you?

Education:

Bachelor's (Preferred)

Ability to Commute:

West Lebanon, NH 03784 (Required)

Work Location: In person

Quick Apply

Refine Your Search

manager in jobs in lebanon, nh

Service Delivery Manager

Radiology Manager

Program Manager, Cable Makerspace

Project Manager - Research Associate

Company Manager

Project Manager for Research & Innovation

Front Desk Manager

District Manager in Training

Field Service Manager

Project Manager - Research

Manager of Digital Technology

Project Manager

Project Manager

Highway Supervisor

Registered Nurse Case Managers

Unit Manager, RN

Manager in Training/Floating Manager

Manager in Training/Floating Manager

Assistant Manager

Manager in Training

I want to receive the latest job alert for manager in in lebanon, nh

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