Top 74 Service desk associate Jobs in Lebanon Pa

Technology Support Specialist - Franklin & Marshall College
Franklin & Marshall College —Lancaster, PA
- $52,000 - $56,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Health insurance
- Dental insurance
5d
IT Support Specialist (on-site)
CNS Companies —Lititz, PA
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
1d
Cashier
Home Depot —Lebanon, PA
- 1 year
- Entry level
Cash Office/ Customer Service Desk Associate
Boscov's Department Store —Wyomissing, PA
- Full-time
- Office
- Computer skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
IT Help Desk Technician
Ollies Bargain Outlet, Inc. —Harrisburg, PA
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
1d
Ophthalmology Patient Access Representative
Eye Consultants of Pennsylvania —Lebanon, PA
- From $18 an hour
- Full-time
- Spanish
- HIPAA
- English
- Health savings account
- Health insurance
Quick Apply
Direct Sales Associate
Greenlight Networks —Wyomissing, PA
- Weekends as needed
- Clean driving record
- Ability to walk for extended periods
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Ophthalmology Patient Access Representative
Eye Consultants of Pennsylvania —Reading, PA
- From $18 an hour
- Full-time
- Spanish
- HIPAA
- English
- Health savings account
- Health insurance
Quick Apply
Front Desk Manager/Receptionist
Lancaster Travel Places LLC —Smoketown, PA
- Up to $30,000 a year
- Weekends as needed
- Hospitality
- Microsoft Excel
- Customer service
Quick Apply
IT Service Desk Technician I (Part-Time)
Penske Truck Leasing and Logistics —Reading, PA
- Part-time
- Pass drug screening
- Research
- Mid-level
Sleep Scheduler / Front Desk Check-In & Check-Out
Respiratory Specialists —Reading, PA
- $18 - $20 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Manager - Front Desk
Eden Resort & Suites —Lancaster, PA
- $62,000 - $70,000 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Human Resources Assistant
Ollies Bargain Outlet, Inc. —Harrisburg, PA
- Background check
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst
Software Technology Inc —Harrisburg, PA
- Call employer
- Research
- Office
- Windows
Quick Apply
Help Desk Analyst - Harrisburg, PA/100% onsite
Software Technology Inc —Harrisburg, PA
- Call employer
- Research
- Windows
- Microsoft Office
Quick Apply
Physician Associate Operations Associate
Alvernia University —Reading, PA
- Full-time
- Mid-level
- Office
- University
- AD&D insurance
- Paid holidays
Quick Apply
Patient Care Associate Part-Time
Chesen Laser Eye Center —West Reading, PA
- Part-time
- Spanish
- English
- Microsoft Office
- 401(k)
- Paid time off
Student Financial Services Counselor
Alvernia University —Reading, PA
- Extended hours
- Mid-level
- Office
- Residential
- AD&D insurance
- Paid holidays
Quick Apply
Front Desk Service Associate
Columbia Tire Outlet & Garage —Columbia, PA
- $15 - $20 an hour
- Full-time
- Mechanic experience
- Office
- High school diploma or GED
Quick Apply
Purchasing Agent- PA
Dave Carter & Associates, Inc. —Elizabethtown, PA
- $60,000 - $65,000 a year
- Full-time
- Background check
- ERP systems
- Pass drug screening
Quick Apply

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service desk associate jobs near lebanon pa

Technology Support Specialist - Franklin & Marshall College

Franklin & Marshall College -
Lancaster, PA

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Job Details

Full-time
$52,000 - $56,000 a year
5 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
Retirement plan

Qualifications

Google Sheets
Google Docs
Google Drive
Windows
Desktop (troubleshooting support)
macOS administration
macOS
Gmail
Google Slides

Full Job Description

Location: Lancaster, PA Category: Information Technology Services Job Type: Exempt Posted On: Mon Jul 27 2026 Job Description:

Franklin & Marshall College is recruiting for a full-time Technology Support Specialist.

Job Details:

Location: F&M Campus - Lancaster, PA
Classification: Full-time, Exempt
Schedule: 40 hours, Monday - Friday.
Reports to: AVP & Director of Technology Support Services
Department: Information Technology Services
Approved Annual Salary: $52,000.00 - $56,000.00

Job Description:

The Technology Support Specialist primary responsibilities are to assess, analyze, and identify sources of technical problems and implement appropriate technical solutions in response to requests from all campus constituencies (faculty, staff, and students). This involves providing information, guidance, and technical support as well as hardware and software solutions via the array of tools and resources provided. This position coordinates and prioritizes service requests, contributes to efficient incident resolution through appropriate escalation and collaboration with technical teams, and supports the continuous improvement of service delivery through knowledge base development and process refinement. The Technology Support Specialist is chiefly responsible for creating a welcoming and helpful service point for the campus and works directly/independently advising, planning, and ensuring the consistent successful delivery of technology solutions and support of those solutions.

Essential Functions:

Serves as the initial point of contact for service requests and incidents received via phone, email, walk-up, and the ticketing system. Provides timely, courteous assistance to faculty, staff, and students while adhering to established service desk standards. Performs basic troubleshooting for software, hardware, networking, and telecommunications issues, documenting all interactions and resolutions clearly within the ticketing system.
Delivers a high level of customer service and professionalism, ensuring follow-up with users to confirm resolution and satisfaction.
Set up and deliver computing equipment and peripherals.
Cultivate, manage, report and take action on features of Desktop and Software /Apps, Management tools (examples: Kace, JAMF).
Maintain current knowledge of operating systems, application software, industry trends and standards in order to assist end-users.
Assist in the development of documentation to support end-users.
All other duties as assigned.

Job Requirements:

Minimum Qualifications:

Associate's Degree or equivalent combination of experience and training.
At least one year of experience in a customer-facing technical support or help desk role.
Proficiency in supporting both Windows and macOS environments.
Excellent oral, written, interpersonal communication skills.
Proficiency in Google Suite Products (Docs, Gmail, Sheets, Slides, Drive)
Evidence of a commitment to community & belonging.
Successful interview.
Successful completion of background checks.

Preferred Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Additional Information:

Offers of employment are contingent upon the successful completion of reference checks, a criminal background verification, and verification of credentials. The College will coordinate these verifications.

Full-time members of the Franklin & Marshall College professional staff receive competitive starting pay and a comprehensive benefits package that includes health coverage, dental, vision, generous retirement savings plan contributions, education benefits for employees, spouses and dependent children, and enjoy access to all College facilities including dining venues to suit all tastes, recreation and fitness facilities, and libraries, plus access to College performances, lectures, and events. To learn more about our Benefits, please visit our Benefits Page.

Franklin & Marshall College is committed to having an inclusive campus community where all members are treated with dignity and respect. As an Equal Opportunity Employer, the College does not discriminate in its hiring or employment practices on the basis of gender/gender-identity, sex, race or ethnicity, color, national origin, religion, age, disability, veteran's status, genetic information, family or marital status, sexual orientation, or any other protected class.

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Refine Your Search

service desk associate jobs in lebanon pa

Technology Support Specialist - Franklin & Marshall College

IT Support Specialist (on-site)

Cashier

Cash Office/ Customer Service Desk Associate

IT Help Desk Technician

Ophthalmology Patient Access Representative

Direct Sales Associate

Ophthalmology Patient Access Representative

Front Desk Manager/Receptionist

IT Service Desk Technician I (Part-Time)

Sleep Scheduler / Front Desk Check-In & Check-Out

Manager - Front Desk

Human Resources Assistant

Help Desk Analyst

Help Desk Analyst - Harrisburg, PA/100% onsite

Physician Associate Operations Associate

Patient Care Associate Part-Time

Student Financial Services Counselor

Front Desk Service Associate

Purchasing Agent- PA

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