Top 1146 Outcomes manager Jobs in Leesburg Va

Operations Manager - Client Services & Dispatch
Excel Courier —Ashburn, VA
- $98,040 - $144,840 a year
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health savings account
- Health insurance
1d
Portfolio Manager
System One —Vienna, VA
- $80 - $90 an hour
- Contract
- Hybrid work
- Computer Science
- Master's degree
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Public Benefits Supervisor
Loudoun County Government —Leesburg, VA
- $68,184.25 - $115,913.22 a year
- Full-time
- Background check
- Spanish
- Clean driving record
3d
Learning and Development Supervisor
Loudoun County Government —Leesburg, VA
- $79,509.11 - $139,140.94 a year
- Full-time
- Spanish
- Writing skills
- English
18h
Manager, LAUNCH Program
Hilton —McLean, VA
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid parental leave
- Employee stock purchase plan
7d
Senior Program Manager
Thomson Reuters —McLean, VA
- $199,500 - $426,800 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Bachelor's degree
- Commuter assistance
- Health savings account
Program Manager/Training Lead
Contact Government Services, LLC —Chantilly, VA
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Procurement Manager (Marketplace Operations)
ActioNet —Vienna, VA
- Up to $193,000 a year
- Full-time
- Hybrid work
- 8 years
- Analysis skills
- Bachelor's degree
Quick Apply
Operations Plant Manager
Wabtec —Germantown, MD
- $104,800 - $1,498,300 a year
- Full-time
- Customer service
- 5 years
- Supervising experience
Quick Apply
Guest Experience Manager
The Atchison Group Inc. —Chantilly, VA
- $68,500 - $78,500 a year
- On call
- Background check
- Pass drug screening
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
Security Solutions Supervisor
UPS —Reston, VA
- $75,660 - $123,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Health savings account
- AD&D insurance
6d
Senior Manager, Equity & Inclusion
The U.S. Pharmacopeia (USP) —Rockville, MD
- $139,453 - $198,720 a year
- Full-time
- Management
- Office
- 8 years
- Paid time off
9d
Deputy Program Manager
ActioNet —Vienna, VA
- $155,000 - $178,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
- AD&D insurance
- Paid holidays
Quick Apply
Electrical Project Manager
J.E. Richards, Inc. —Ashburn, VA
- $100,000 - $160,000 a year
- Full-time
- Background check
- Construction site
- 5 years
- Health savings account
- Health insurance
Quick Apply
Unit Manager- RN
Trio Healthcare —Berryville, VA
- Nursing
- Skilled nursing facility
- Mid-level
- Paid time off
Quick Apply
9d
Nursing Supervisor RN
Potomac Falls Health & Rehab —Sterling, VA
- Part-time
- CPR Certification
- Nursing
- RN License
Quick Apply
Branch Manager - Home Health Agency
Five Star Home Health Care —Chantilly, VA
- $120,000 - $140,000 a year
- Full-time
- Background check
- RN License
- HIPAA
- Mileage reimbursement
- Health savings account
Quick Apply
Marketing Operations Manager
Alloy Roofing —McLean, VA
- $115,000 - $140,000 a year
- Full-time
- Marketing
- Inventory management
- Mid-level
Quick Apply
2d
Custom Home Construction Manager
Classic Homes of Maryland —North Bethesda, MD
- $100,000 - $115,000 a year
- Full-time
- Carpentry
- Schematics
- Construction site
- Profit sharing
- Health insurance
Quick Apply
7d
Manager, Nursing
Connections Health Solutions —Leesburg, VA
- Full-time
- Background check
- Nursing
- RN License
- Paid parental leave
- Health savings account
Quick Apply

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outcomes manager jobs near leesburg va

Operations Manager - Client Services & Dispatch

Excel Courier -
Ashburn, VA

Apply Now

Job Details

Full-time
$98,040 - $144,840 a year
1 day ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Team leadership

Full Job Description

Operations Manager – Client Services & Dispatch

Excel Courier | Ashburn, VA | Full Time | On-Site

Position Summary
The Operations Manager – Client Services & Dispatch leads the Client Services and Dispatch teams, with primary accountability for personnel management, team development, and operational process ownership of these functions. Build, scale, and hold accountable high-performing teams that deliver service quality to customers. Partner with the operations management team to ensure end-to-end service delivery.

Essential Functions (Duties and Responsibilities)
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Service-quality accountability. Serve as the primary point of accountability for service-quality outcomes delivered by the Client Services and Dispatch functions.
Build and scale teams. Build and scale the Client Services and Dispatch teams in line with business growth, including workforce planning, hiring, onboarding, role design, staffing requirements, selection, and recommend termination.
Develop people and culture. Develop team members through coaching, mentoring, skills development, and career-path planning; guide employees in handling difficult or complex problems and resolving escalated complaints or disputes. Foster a positive, collaborative team culture using strong interpersonal and communication skills across all levels of the organization.
Performance standards and accountability. Establish clear performance.
standards and accountability mechanisms; conduct regular performance reviews, coach through performance issues, and hold team members to defined expectations.
Process ownership and daily operations. Own and continuously improve the processes within Client Services and Dispatch; maintain metrics, reports, process documentation, customer service logs, and training records; prepare work schedules and assign specific duties.
Compliance and oversight. Monitor operations to ensure staff compliance with administrative policies and procedures, safety rules, contracts, and government regulations.
Cross-functional collaboration. Collaborate with the operations management team, to formulate and implement cross-functional policies, procedures, goals, and objectives, including process and technology initiatives.

Work Environment
This job operates in a demanding, high stress, fast-paced call-center office setting, as well as occasional presence in a temperature-controlled warehouse. This position routinely uses standard office equipment such as computers, phones, and photocopiers.

Physical Requirements
While performing the duties of this job the employee is frequently required to walk, sit, hear, speak, hold, visually inspect, and utilize repetitive hand motions requiring finger dexterity and hand eye coordination. Employee must maintain a professional and customer-friendly demeanor, be able to work in a fast paced environment, handle stressful situations, occasionally lift and handle packages up to 50 lbs., and be able to visually distinguish primary colors.

Core Competencies
Team Leadership
Managing People / People Development
Performance Coaching & Accountability
Interpersonal Skills / Impact and Influence
Conflict Resolution
Change Management
Customer Service
Delegation
Problem Solving
Communication

Required Education and Experience

Five or more years of people-management experience leading and developing teams in a high volume, dynamic environment.
Demonstrated track record of scaling teams, building accountability structures, and developing direct reports.

Compliance Requirements
Successful completion of all required pre-employment screenings, onboarding requirements, and mandatory training programs, including background screening, drug screening, credit check, HIPAA training, TSA training, and other company-required certifications.

Job Type: Full-time

Pay: $98,040.00 - $144,840.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Apply Now

Refine Your Search

outcomes manager jobs in leesburg va

Operations Manager - Client Services & Dispatch

Portfolio Manager

Public Benefits Supervisor

Learning and Development Supervisor

Manager, LAUNCH Program

Senior Program Manager

Program Manager/Training Lead

Procurement Manager (Marketplace Operations)

Operations Plant Manager

Guest Experience Manager

Security Solutions Supervisor

Senior Manager, Equity & Inclusion

Deputy Program Manager

Electrical Project Manager

Unit Manager- RN

Nursing Supervisor RN

Branch Manager - Home Health Agency

Marketing Operations Manager

Custom Home Construction Manager

Manager, Nursing

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